Head of Pick-Up Shops

• Jan 2020 - Present

Area Sales Manager

• Dec 2016 - Jan 2020

Leading a team of dynamic Customer Service Consultants to become Number One in the eyes of our customers as the best and most qualified sales team! Coaching, mentoring and supporting my team to become the best Customer Service Consultants they can be. At Wurth we strive for quality and are passionate about our products. We love selling!

Customer Service Consultant

• Feb 2016 - Nov 2016

Würth South Africa started in 1970 and is a trusted and personable supplier of high quality products and becoming more ever increasingly. "Presenting the Perfect" package is a customer service philosophy that applies to both internal and external customers and guides the company in all spheres of the business with one binding goal: Würth S.A. presents the Perfect Package to the biggest asset, the customers.

Director

• Jul 2013 - Jul 2017

The business has developed into a media agency specialising in Website Design & Development, Social Media Marketing & Management servicing local and international clients. I also started providing clients with Social Media Training targeted at SME’s as they often couldn’t afford a marketing agency. We are also the exclusive distributor agent of the Flapit Social Media Counter in South Africa. The business has developed into a media agency specialising in Website Design & Development, Social Media Marketing & Management servicing local and international clients. I also started providing clients with Social Media Training targeted at SME’s as they often couldn’t afford a marketing agency. We are also the exclusive distributor agent of the Flapit Social Media Counter in South Africa.

Director Consultant

• Jan 2015 - Jan 2016

BNI provides a positive, supportive, and structured environment for the development and exchange of quality business referrals. It does so by helping you build personal relationships with dozens of other qualified business professionals. As a Director Consultant I am in charge of 3 chapters in KZN and support and train members to grow their network and business. Assisting you grow your business through Referral Marketing (Word-of-Mouth). Believing in the philosophy of Givers Gain, we pass millions of Rands in business throughout the region. How can we help you grow?

Receptionist, Sales Administrator, Office Administrator, Client Service Supervisor

• Apr 2005 - Jun 2013

I started my tenure at Huge Telecom as receptionist and worked alongside all departments to ease overflow work other than the general office duties. My duties were not limited to: Implementation of new Processes, Project Management, Stock Control & Sim Card Management, Pre-Sales Assistance, Processing of Application Forms (Pre-vetting), After Sales Assistance to the Sales Team & Clients, Resolution of Escalated Queries or Complaints, Compiling Statistics for Branch Reporting (Analysis of Customer Base), Supervise and Support the Client Service Coordinators.

Facilitator & Office Assistant

• Apr 2000 - Mar 2005

Facilitation of Group Activities & Lectures for Leadership Tours, Corporate Teambuilding. I coordinated with venues for Corporate Events & Functions as well as Incentive Tours & Sports Events. I was responsible for Staff Placements and Logistics including arranging training for staff and presenting the required training. My work also included general office duties, which included quotations & proposals to clients, follow-ups & administration duties Facilitation of Group Activities & Lectures for Leadership Tours, Corporate Teambuilding. I coordinated with venues for Corporate Events & Functions as well as Incentive Tours & Sports Events. I was responsible for Staff Placements and Logistics including arranging training for staff and presenting the required training. My work also included general office duties, which included quotations & proposals to clients, follow-ups & administration duties