Experience

Wellabe

• United States
• Insurance
• 100 - 200 Employee

• Project Management Lead

  • Aug 2018 - Present

  Des Moines, Iowa Area



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Principal Business Manager

  • Aug 2014 - Dec 2017

  Des Moines, Iowa Area Managed $55M Marketing portfolio. Ensured the strategic alignment between business drivers and technical strategies to optimize the investment supporting a $6-$8B annual revenue stream. • Led merger integration efforts to integrate DirecTV technology organization into AT&T tools and organization, achieving $3.2M in cost savings. • Successfully delivered the $80M Digital Experience DirecTV Integration Program, to launch bundled DirecTV and AT&T video & mobility products. • Directed a… Show more Managed $55M Marketing portfolio. Ensured the strategic alignment between business drivers and technical strategies to optimize the investment supporting a $6-$8B annual revenue stream. • Led merger integration efforts to integrate DirecTV technology organization into AT&T tools and organization, achieving $3.2M in cost savings. • Successfully delivered the $80M Digital Experience DirecTV Integration Program, to launch bundled DirecTV and AT&T video & mobility products. • Directed a team using multi-faceted analytics to review a $600M portfolio resulting in increased cash flow, cost containment, reduced time to market and more efficient resource utilization.

• Senior Account Manager

  • Jul 2011 - Aug 2014

  Greater Atlanta Area Senior Account Manager for Retail, Knowledge Management & Sales Omnichannel Liaison between Information Technology and Sales responsible for account management, program management and IT strategy. • Account manager responsible for deploying Retail Appointment Scheduling application to more than 2,200 company-owned retail stores. The application improved customer experience and reduced sales & service transaction times. • Provided strategic leadership across IT and business clients to… Show more Senior Account Manager for Retail, Knowledge Management & Sales Omnichannel Liaison between Information Technology and Sales responsible for account management, program management and IT strategy. • Account manager responsible for deploying Retail Appointment Scheduling application to more than 2,200 company-owned retail stores. The application improved customer experience and reduced sales & service transaction times. • Provided strategic leadership across IT and business clients to deliver Customer Experience initiatives through comprehensive communication, careful monitoring of project spend and mitigation of risks. Viewed as a trusted partner relied upon to guide targets and timelines. • Created strategic functional roadmaps for applications and systems based on long-term direction of business clients and IT, while factoring in IT capabilities, constraints and new technologies. Technically savvy, relied upon to develop long-term technical infrastructure plan to successfully reduce throwaway code and establish building blocks to minimize future investment while accelerating time to market.

• Chief Of Staff

  • Mar 2008 - Jul 2011

  Greater Atlanta Area Served as chief of staff for Executive Director supporting Sales Solutions • Organized and prioritized critical information required for efficient decision making within the IT Sales Strategy and Business Integration (ITSSBI) team. Led strategy and innovation plans to grow ITSSBI’s effectiveness in serving sales channels including corporate owned retail, national big box (Best Buy & Walmart), partnerships (Apple) and independent dealers. • Led annual budget planning efforts supporting… Show more Served as chief of staff for Executive Director supporting Sales Solutions • Organized and prioritized critical information required for efficient decision making within the IT Sales Strategy and Business Integration (ITSSBI) team. Led strategy and innovation plans to grow ITSSBI’s effectiveness in serving sales channels including corporate owned retail, national big box (Best Buy & Walmart), partnerships (Apple) and independent dealers. • Led annual budget planning efforts supporting ITSSBI. Prepared year-over-year budget analysis and forecasts. Provided portfolio analysis that drove future investment decisions. Produced analysis, reports and presentation materials for corporate officers.



Center for Visually Impaired

• Board Member

  • 2002 - 2011



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Vendor Manager

  • Aug 2004 - Oct 2007

  Alpharetta, GA Led a team managing professional service agreements and reducing the application portfolio. • Introduced a new professional service front door process to streamline engagements providing better visibility of IT professional service contracts, resulting in savings of $4M/month. • Created comprehensive dashboards and reports to track professional service expenses to add transparency and guide decision making. Challenged traditional metrics and helped define new measures offering enhanced… Show more Led a team managing professional service agreements and reducing the application portfolio. • Introduced a new professional service front door process to streamline engagements providing better visibility of IT professional service contracts, resulting in savings of $4M/month. • Created comprehensive dashboards and reports to track professional service expenses to add transparency and guide decision making. Challenged traditional metrics and helped define new measures offering enhanced insight. • Produced a dashboard scorecard representing progress in rationalizing the IT application portfolio. Facilitated a 20% reduction in IT applications to lower cost and complexity.

• Sr. Finance Manager

  • Jul 2001 - Aug 2004

  Alpharetta, GA



Ciena

• United States
• Telecommunications
• 700 & Above Employee

• Product Marketing Manager

  • 2000 - 2000



NSA

• Norway
• IT Services and IT Consulting
• 500 - 600 Employee

• Systems Engineer

  • 1993 - 1999