Atish Chand
IT Manager at Lumascape- Claim this Profile
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Bio
Valerian Vincent
Atish & I worked at IHG for a number of years. He is a hardworking IT Professional who commits himself to the company and its success. His leadership and communication skills when working with staff are near flawless, and his knowledge and expertise in the IT arena are second to none. He was a very reliable & a highly dependable colleague in our 24/7 business operations, meeting deadlines and worked in a very tight budget. An excellent team leader and a good representative in any professional environment (customers, owners, hotel staff, vendors, etc). He was a pleasure to work with.
Valerian Vincent
Atish & I worked at IHG for a number of years. He is a hardworking IT Professional who commits himself to the company and its success. His leadership and communication skills when working with staff are near flawless, and his knowledge and expertise in the IT arena are second to none. He was a very reliable & a highly dependable colleague in our 24/7 business operations, meeting deadlines and worked in a very tight budget. An excellent team leader and a good representative in any professional environment (customers, owners, hotel staff, vendors, etc). He was a pleasure to work with.
Valerian Vincent
Atish & I worked at IHG for a number of years. He is a hardworking IT Professional who commits himself to the company and its success. His leadership and communication skills when working with staff are near flawless, and his knowledge and expertise in the IT arena are second to none. He was a very reliable & a highly dependable colleague in our 24/7 business operations, meeting deadlines and worked in a very tight budget. An excellent team leader and a good representative in any professional environment (customers, owners, hotel staff, vendors, etc). He was a pleasure to work with.
Valerian Vincent
Atish & I worked at IHG for a number of years. He is a hardworking IT Professional who commits himself to the company and its success. His leadership and communication skills when working with staff are near flawless, and his knowledge and expertise in the IT arena are second to none. He was a very reliable & a highly dependable colleague in our 24/7 business operations, meeting deadlines and worked in a very tight budget. An excellent team leader and a good representative in any professional environment (customers, owners, hotel staff, vendors, etc). He was a pleasure to work with.
Credentials
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Microsoft Certified: Azure Administrator Associate
MicrosoftAug, 2020- Nov, 2024 -
MCSE: Core Infrastructure — Certified 2020
MicrosoftJun, 2020- Nov, 2024 -
Creating Your IT Strategy
Lynda.comJun, 2018- Nov, 2024 -
Digital Transformation
Lynda.comJun, 2018- Nov, 2024 -
Implementing Your IT Strategy
Lynda.comJun, 2018- Nov, 2024 -
Strategic Agility
Lynda.comJun, 2018- Nov, 2024 -
Windows Server Build 1709: First Look
Lynda.comMay, 2018- Nov, 2024 -
MCSA: Windows Server 2016 - Certified 2018
MicrosoftMar, 2018- Nov, 2024 -
MCSA: Windows Server 2012 - Certified 2016
MicrosoftJul, 2013- Nov, 2024 -
PRINCE2® Foundation Certification
AXELOS Global Best PracticeJan, 2013- Nov, 2024 -
ITIL Foundation Level Certification
AXELOS Global Best PracticeJan, 2010- Nov, 2024 -
Microsoft Certified Solutions Associate (MCSA)
MicrosoftJan, 2005- Nov, 2024
Experience
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Lumascape
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Australia
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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IT Manager
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Jan 2015 - Present
Managing day-to-day IT operations for multi-site environment. A Subject Matter Expert for all matters related to IT operations including Customer Service (ServiceDesk), IT Platform (cloud, infrastructure, networking), Cyber Security and Application Support. Driving the process of identifying, evaluating the systems needs for Lumascape, developing solutions to those needs and implementation of the solution. Managing day-to-day IT operations for multi-site environment. A Subject Matter Expert for all matters related to IT operations including Customer Service (ServiceDesk), IT Platform (cloud, infrastructure, networking), Cyber Security and Application Support. Driving the process of identifying, evaluating the systems needs for Lumascape, developing solutions to those needs and implementation of the solution.
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IHG Hotels & Resorts
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United Kingdom
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Hospitality
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700 & Above Employee
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IT Manager - VIC/SA/WA
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Mar 2010 - Oct 2014
𝑶𝒗𝒆𝒓𝒔𝒆𝒆 𝒕𝒉𝒆 𝑰𝑪𝑻 𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕, 𝒐𝒑𝒆𝒓𝒂𝒕𝒊𝒐𝒏𝒂𝒍, 𝒄𝒂𝒑𝒊𝒕𝒂𝒍 𝒂𝒏𝒅 𝒑𝒓𝒐𝒋𝒆𝒄𝒕 𝒃𝒖𝒅𝒈𝒆𝒕𝒊𝒏𝒈 𝒂𝒏𝒅 𝒓𝒆𝒑𝒐𝒓𝒕𝒊𝒏𝒈 𝒐𝒇 𝒆𝒊𝒈𝒉𝒕 𝒓𝒆𝒎𝒐𝒕𝒆 𝒔𝒊𝒕𝒆𝒔 𝒂𝒄𝒓𝒐𝒔𝒔 𝑴𝒆𝒍𝒃𝒐𝒖𝒓𝒏𝒆, 𝑨𝒅𝒆𝒍𝒂𝒊𝒅𝒆, 𝒂𝒏𝒅 𝑷𝒆𝒓𝒕𝒉 𝒂𝒔 𝒂 𝒉𝒂𝒏𝒅𝒔-𝒐𝒏 𝑰𝑻 𝑴𝒂𝒏𝒂𝒈𝒆𝒓. 𝑺𝒖𝒑𝒑𝒐𝒓𝒕𝒊𝒏𝒈 𝒐𝒗𝒆𝒓 𝟓𝟎𝟎 𝒖𝒔𝒆𝒓𝒔 𝒂𝒄𝒓𝒐𝒔𝒔 𝒂𝒍𝒍 𝒍𝒆𝒗𝒆𝒍𝒔 𝒊𝒏 𝒂 𝒎𝒖𝒍𝒕𝒊𝒑𝒍𝒆 𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎 𝒆𝒏𝒗𝒊𝒓𝒐𝒏𝒎𝒆𝒏𝒕. 𝑹𝒆𝒔𝒑𝒐𝒏𝒔𝒊𝒃𝒊𝒍𝒊𝒕𝒊𝒆𝒔 𝒊𝒏𝒄𝒍𝒖𝒅𝒆𝒅: ► Maintained and supported 60 Windows servers (2003, 2008 & 2012 – Hyper-V), VMware ESX, multiple domains, Active Directory, Site Replication, DHCP, DNS and Data Storage.► Offered database support including liaising with multiple vendors within predetermined SLAs. ► Managed the Service Desk, including call assignments, daily operations and resolving third-level cases► Managed simultaneous efficiency projects, including system hardware and software upgrades and scheduling, site infrastructure improvements, and testing and rolling out new technology to support growing business needs; analysing systems and planning for future growth.► Prepared technical documents and managed the Add/Change process. ► Audited systems and maintained PCI security compliance across several hotels. ► Developed IT Strategy, and supported the program delivery in alignment with IHG Global Technology ► Managed staff, including their professional development, tracking KPI’s, and conducting performance reviews.𝐓𝐄𝐂𝐇𝐍𝐎𝐋𝐎𝐆𝐘 𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐄𝐃✓ Cloud hosting (Azure) and Data Centre ✓ Management and support of LAN and WAN infrastructure – Cisco, HP, Juniper.✓ Telecommunication system support, VOIP and PBX.✓ Wireless infrastructure deployments – Cisco, Ruckus and HP✓ Maintained MS Exchange 2010, 2013 and Office365 system and Gmail Google Hosted clients ✓ Application development: MS SQL, .net and Oracle
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NZ IT Manager
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Mar 2008 - Mar 2010
𝑴𝒂𝒊𝒏𝒕𝒂𝒊𝒏𝒆𝒅 𝒂𝒏𝒅 𝒎𝒂𝒏𝒂𝒈𝒆𝒅 𝒐𝒗𝒆𝒓 𝟐𝟎𝟎 𝒅𝒆𝒔𝒌𝒕𝒐𝒑𝒔 𝒂𝒏𝒅 𝒔𝒆𝒓𝒗𝒆𝒓𝒔, 𝒊𝒏𝒄𝒍𝒖𝒅𝒊𝒏𝒈 𝑰𝑪𝑻 𝒔𝒖𝒑𝒑𝒐𝒓𝒕 𝒇𝒐𝒓 𝒔𝒆𝒗𝒆𝒏 𝒔𝒊𝒕𝒆𝒔 𝒂𝒄𝒓𝒐𝒔𝒔 𝑾𝒆𝒍𝒍𝒊𝒏𝒈𝒕𝒐𝒏, 𝑨𝒖𝒄𝒌𝒍𝒂𝒏𝒅, 𝑪𝒉𝒓𝒊𝒔𝒕𝒄𝒉𝒖𝒓𝒄𝒉, 𝒂𝒏𝒅 𝑸𝒖𝒆𝒆𝒏𝒔𝒕𝒐𝒘𝒏. 𝑪𝒐𝒏𝒕𝒓𝒊𝒃𝒖𝒕𝒊𝒐𝒏𝒔 𝒊𝒏𝒄𝒍𝒖𝒅𝒆: ► Implemented IT shared services to support all sites from a centralised location.► Provided hands-on, technical support to all users, at all levels, across all sites.► Installed and configured desktop, servers, routers and managed switches.► Managed projects end-to-end from initiation to execution, including system upgrades and a review/upgrade of all on-site hardware and software.► Documented system configuration manuals for all sites.► Liaised with third-party vendors and negotiated SLA contracts. 𝐓𝐄𝐂𝐇𝐍𝐎𝐋𝐎𝐆𝐘 𝐒𝐔𝐏𝐏𝐎𝐑𝐓𝐄𝐃✓ Opera (SQL 2005 & oracle database based)✓ Micros POS✓ FCS call accounting✓ PeopleSoft✓ JD Edwards✓ Sun accounting application✓ Interface systems and support Hotel broadband services. ✓ Exchange 2003 messaging system✓ Juniper firewall, Internet Routers and Bandwidth analysis✓ Telecommunication devices – PABX, Blackberries, wireless routers, mobiles and call centre applications.
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Education
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Fiji Institute of Technology
Diploma, Business (Applied Computing) -
University of Tasmania
Undergraduate Certificate in Applied Technologies, Information Technology