Rob Laue

Manager of The Racket Club at Crystal Lake Park District
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Contact Information
us****@****om
(386) 825-5501
Location
US
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Kevin Kinahan

Fantastic Manager, personable, problem solver! Has brought the club into the 21st century with new program implementations along with state of the art FANS & LED lighting.

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Credentials

  • Coach Youth Tennis Pathway
    (USTA) United States Tennis Association
    Mar, 2014
    - Oct, 2024
  • CPR Instructor
    Emergency Care & Safety Institute
    May, 2009
    - Oct, 2024

Experience

  • Crystal Lake Park District
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Manager of The Racket Club
      • Nov 2019 - Present

      Oversee entire operation of one of northern Illinois' largest indoor/outdoor racquet sports facilities: instructional program, court time sales, marketing & promotions, pro shop, billing & financial (annual revenue exceeding $1.4 MM), customer service, maintenance, shipping & receiving, purchasing, capital improvements and special events. Think outside the box to overcome modern challenges facing the organization and the tennis industry as a whole. Directed the organization through the most profitable era in a generation via great customer appreciation and application of sound business principles. Show less

  • Park District of Highland Park
    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Manager of Racquet Sports & Park Avenue Boating Facility
      • Apr 2018 - Nov 2019

      Led two key areas of facilities & programming in an ongoing quest to deliver superior services to discerning Highland Park community members. Maintained healthy financial situations while adapting to constant market changes, turning challenges into new opportunities for growth and development. Motivated staff to find new & better ways to fulfill the latest customer expectations. Found optimal new uses for aging facilities while maintaining presentability and functionality. Led two key areas of facilities & programming in an ongoing quest to deliver superior services to discerning Highland Park community members. Maintained healthy financial situations while adapting to constant market changes, turning challenges into new opportunities for growth and development. Motivated staff to find new & better ways to fulfill the latest customer expectations. Found optimal new uses for aging facilities while maintaining presentability and functionality.

  • McHenry County College
    • United States
    • Higher Education
    • 300 - 400 Employee
    • Head Varsity Tennis Coach
      • Aug 2016 - Apr 2018

      Recruited and constructed men's & women's school teams, ensuring eligibility and academic standards were met by student athletes. Instructed and drilled players throughout the year. Scheduled matches with opposing schools, transported teams to matches and coached players during competition. Recruited and constructed men's & women's school teams, ensuring eligibility and academic standards were met by student athletes. Instructed and drilled players throughout the year. Scheduled matches with opposing schools, transported teams to matches and coached players during competition.

    • Manager of The Racket Club
      • Jun 2012 - Apr 2018

      Oversaw entire operation of one of northern Illinois' largest indoor/outdoor tennis facilities: instructional program, court time sales, marketing & promotions, pro shop, billing & financial (annual revenue exceeding $1.4 MM), customer service, maintenance, shipping & receiving, purchasing, capital improvements and special events. Overturned a previous $100,000 deficit budget to an $85,000 profit within three years through a combination of increased instructional & court rental revenue and decreased staff, services & commodities expenses. As administrator of an enterprise fund (no tax-based income) of Crystal Lake Park District, balanced the financial demands of a commercial enterprise with the bureaucratic necessities inherent to a public agency. Show less

  • Huntley Community Radio 101.5 FM
    • Radio Host
      • Jan 2016 - May 2017

      Hosted the monthly "Tennis Love" radio program, in which I interviewed interesting personalities and discussed 'anything and everything about tennis in McHenry County & beyond'. Hosted the monthly "Tennis Love" radio program, in which I interviewed interesting personalities and discussed 'anything and everything about tennis in McHenry County & beyond'.

  • Arlington Heights Park District
    • United States
    • Recreational Facilities
    • 1 - 100 Employee
    • Assistant Manager of Heritage Tennis Club
      • Sep 2007 - Jun 2012
  • Schaumburg Park District
    • Recreational Facilities
    • 100 - 200 Employee
    • Building Coordinator
      • Jan 2006 - Sep 2007
  • Pleasant Dale Park District
    • Facility Manager & Program Supervisor
      • Nov 2004 - Jan 2006
  • Midtown Athletic Clubs
    • United States
    • Wellness and Fitness Services
    • 400 - 500 Employee
    • Assistant to the General Manager at The Bannockburn Club
      • Jan 2003 - Nov 2004

Education

  • University of Illinois Urbana-Champaign
    BS, Leisure Studies w/ Concentration in Sport Management
    1995 - 2001

Community

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