Experience

CauseMic

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Program Manager

  • Feb 2022 - Present

  Portland, Oregon, United States

• Technology Specialist

  • Sep 2020 - Feb 2022

  Portland, Oregon, United States CauseMic is a Portland strategic consulting agency that leverages technology and marketing automation to empower nonprofit and for-benefit organizations to rapidly scale revenue. As Technology Specialist, I am responsible for: ● Utilizing prescribed project management tools and delivery methodologies to ensure continuity in communication and project quality ● Planning projects from requirements gathering to solution design and development, testing, and deployment. ●… Show more CauseMic is a Portland strategic consulting agency that leverages technology and marketing automation to empower nonprofit and for-benefit organizations to rapidly scale revenue. As Technology Specialist, I am responsible for: ● Utilizing prescribed project management tools and delivery methodologies to ensure continuity in communication and project quality ● Planning projects from requirements gathering to solution design and development, testing, and deployment. ● Producing quality project deliverables, including kickoff presentations, project plans, status reports, budget burn reports, client requirements, design documentation and deployment plans ● Discovering client technology-related needs through exploratory conversations ● Working with client to define goals, processes, workflows ● Identifying areas for technology usage improvements and third party applications ● Translating needs into user stories and technical requirements ● Customization of new fields, objects, page layouts, list views, reports, etc. ● Automation with Workflow, Process Builder and Flow ● Validating configuration through quality testing and facilitation of user acceptance testing ● Moving essential data; data hygiene and upkeep including de-duplication, owner changes; coordinate with data specialist as needed ● Fundamental data migration within the data management capabilities of the Salesforce.com platform ● Educating clients and administrators on project phases, system functionality, and the Salesforce ecosystem And ensuring that technology serves as an amplifier to the causes we love and support!



Village Enterprise

• United States
• Non-profit Organizations
• 100 - 200 Employee

• Systems Design Manager

  • Jul 2018 - Sep 2020

  San Francisco Bay Area Responsible for maintenance of cloud systems and internal change management projects in systems, finance, HR/organizational policy, data management, and safeguarding/child protection/anti-sexual harassment. Field Systems Management – 50% • Thorough overview, re-mapping, and optimization of current organizational technical systems (Wrike, Salesforce, Box, Skype/Zoom), creation of documentation, and facilitation of training for staff adoption • Rollout of tablets and systems to… Show more Responsible for maintenance of cloud systems and internal change management projects in systems, finance, HR/organizational policy, data management, and safeguarding/child protection/anti-sexual harassment. Field Systems Management – 50% • Thorough overview, re-mapping, and optimization of current organizational technical systems (Wrike, Salesforce, Box, Skype/Zoom), creation of documentation, and facilitation of training for staff adoption • Rollout of tablets and systems to business mentors, including email addresses, Box accounts, and HR software • Review/update current policies and develop new policies to ensure compliance with external partner requirements and cohesion of internal organizational administration • Support development of technology plan, budget, policies, and procedures for both US and field offices as needed • Systematize organizational knowledge management practices • Support design of Salesforce database for adaptive management system, including updates to Salesforce Lightning interface Finance & HR Support – 50% • Configure and design HR software, manage roll-out and staff training • Lead research, identification, and project design for configuration, data migration, and training on new accounting software with direction and supervision from Director of Finance & HR • Serve as Secretary for Village Enterprise Capital Connector (separate 501c3 organization) • Provide ongoing assistance to Director of Finance & HR, including but not limited to organizational budget development, audit preparation and support, project budget review, US office human resource administration, etc.

• Executive Assistant and Office Manager

  • Jul 2016 - Sep 2020

  San Carlos, CA My responsibilities at Village Enterprise include: -Executive assistance: calendar management, logistical support for board meetings, tracking strategic partnerships in Salesforce -Office management: managing organizational platforms (Bamboo HR, Box, Google Suite), screening and onboarding new employees, and coordinating international travel for staff -Development: maintaining donor information in Salesforce and DonorPerfect, assist with event and Donor Vision trip… Show more My responsibilities at Village Enterprise include: -Executive assistance: calendar management, logistical support for board meetings, tracking strategic partnerships in Salesforce -Office management: managing organizational platforms (Bamboo HR, Box, Google Suite), screening and onboarding new employees, and coordinating international travel for staff -Development: maintaining donor information in Salesforce and DonorPerfect, assist with event and Donor Vision trip planning, coordination and execution of gift processing



Think Tanks and Civil Societies Program (TTCSP)

• United States
• Think Tanks
• 1 - 100 Employee

• Research Assistant

  • Jan 2016 - May 2016

  Greater Philadelphia Area I was promoted to the position of Research Assistant, in charge of leading a team of interns and assisting in the creation of a report on the Quality, Independence, and Integrity of research at think tanks. Since I started at this role, I have been collecting data on policies and procedures at major research universities, hospitals, and public policy research institutions, coding and analyzing that data, and creating a presentation that was exhibited at the 2016 North American Think… Show more I was promoted to the position of Research Assistant, in charge of leading a team of interns and assisting in the creation of a report on the Quality, Independence, and Integrity of research at think tanks. Since I started at this role, I have been collecting data on policies and procedures at major research universities, hospitals, and public policy research institutions, coding and analyzing that data, and creating a presentation that was exhibited at the 2016 North American Think Tank Summit in April.

• Research Coordinator and Project Lead Intern

  • Aug 2015 - Jan 2016

  Greater Philadelphia Area As an intern at the University of Pennsylvania's Think Tanks and Civil Societies Program, I served as both a Research Coordinator and a Project Lead. My responsibilities as Research Coordinator included: -Coordinating a team of 10 project lead Interns working on various projects ranging from editing manuscripts for publication to organizing summits across the world. -Collecting and compiling weekly reports from project leads and creating a report for the Director. -Ensuring… Show more As an intern at the University of Pennsylvania's Think Tanks and Civil Societies Program, I served as both a Research Coordinator and a Project Lead. My responsibilities as Research Coordinator included: -Coordinating a team of 10 project lead Interns working on various projects ranging from editing manuscripts for publication to organizing summits across the world. -Collecting and compiling weekly reports from project leads and creating a report for the Director. -Ensuring that all teams are progressing properly and completing projects to a professional standard of quality. My responsibilities as Project Lead included: -Managing a team of 11 interns working on editing a manuscript for publication on think tanks focused on security and international relations. -Evaluating team members for their strengths and weaknesses in order to best contribute to the team and facilitate development. -Creating weekly reports detailing team progress and plans for the upcoming weeks. -Equally partaking in researching and editing duties alongside the rest of the team members.



University of St Andrews

• United Kingdom
• Higher Education
• 700 & Above Employee

• Student

  • Sep 2011 - Jun 2015

  Senior Member and Treasurer (2013-2014) of the Rowing Team, Founded the company Ameri-Mart



Intrestco LLC

• PR/Marketing Intern

  • Jul 2014 - Aug 2014

  Lakefront East, Chicago Worked directly under one of the three Managing Partners Projects included: --Redesigning marketing packet for their consulting business --Editing the Executive Summary for their first restaurant, Earth and Ocean --Starting the planning for a 5k Charity Race --Worked with the creative officer to edit word content and phrasing --Set up a direct mail marketing scheme --Wrote an editorial piece for a local newspaper



Rise Interactive

• United States
• Advertising Services
• 300 - 400 Employee

• Marketing Intern

  • Jun 2013 - Jan 2014

  Greater Chicago Area Working for the Digital Strategy Team and acquiring new clients for Rise. Doing competitive analysis, company research, and helping to qualify companies that are appropriate for Rise's services. Engaged in a 7 day comprehensive learning course on Internet Marketing as well as continuing refresher and further in-depth courses about different aspects of internet marketing and public speaking.



Keshet Disabilities & Inclusion

• United States
• Individual and Family Services
• 1 - 100 Employee

• Student Counselor

  • Jun 2010 - Aug 2011

  Worked 1-on-1 with students with disabilities to help them learn important life skills and social adaptability for two summers.