Experience

BlueScope Distribution

• Australia
• Wholesale Building Materials
• 100 - 200 Employee

• Sales Effectiveness Manager

  • Apr 2022 - Present



Opal

• Australia
• Packaging and Containers Manufacturing
• 500 - 600 Employee

• Sales Manager

  • Aug 2021 - Apr 2022



BOC South Pacific

• Australia
• Chemical Manufacturing
• 700 & Above Employee

• Sales Effectiveness Manager

  • Apr 2018 - Aug 2021

  - Reporting to the Director - Strategy & Business Development.- Ownership and administration of Region South Pacific (RSP) salesforce.com CRM (~300 users). - Creation of new customer sign up process within Salesforce CRM.- Development, training & support of new pricing tool embedded in Salesforce CRM used by ~250 users and approvers- Maintain, develop and train RSP sales processes - Annual and one-off incentives, customer management models, role structures, general team efficiencies.- Training 200 sales staff in Linde Professional Sales training materials - Pricing & Price Management, Negotiation and Sales Process.

• National Sales Manager - Business Development Team

  • Jul 2016 - Apr 2018

  - Reporting to the General Manager – Industrial- Managed 19 BD Specialists and Managers across Australia- Continual coaching and individual/team development- Pricing and product offer/strategy development to grow BOC’s SME industrial market share- Team saw 17% growth in contracts 2017 v 2016

• National Business Development Manager - Light Industries

  • May 2015 - Jun 2016

  - Reporting to National Sales Manager – Light Industries- Planning and coordinating 8 interstate sales drives for up to 46 Business Development Specialists/Managers- Working with product managers to identify and deliver the best compressed gas offer to the market for BOC’s ‘value’ customers- Responsible for relationship between BOC, Capricorn Society and Procurement Australia buying groupsStargas- Managed transition of 17 BD reps from Stargas, a BOC sister company- Coordination of HR, IT and Fleet teams in the implementation of the transition- Creation and implementation of a training and induction course for the transitioned employees- Line Manager to 4 transferred employeesSmartphone App- Responsible for the implementation of a smartphone app to accurately capture market data- Responsible for training in use of the app- Finalist for BOC National Business Awards – Innovation Category

• Sales Manager - Business Development Team VIC/TAS

  • Jan 2014 - May 2015

  - Led 5 Business Development Specialists in Victoria and Tasmania- Contracted 187 new customers to BOC in 17 months (32% above target)- Attended interstate/overseas sales drives. Managed Melbourne sales drive March 2014 & May 2015- Linde Leading Lights nominee – Ability to Execute category

• Business Development Specialist

  • Feb 2013 - Dec 2013

  - BDS for Campbellfield and Moorabbin territories- Contracted 234 new customers to BOC in 11 months (30% above target)- Attended 4 local/interstate sales drives- Assisted in planning of Feb 2013 Melbourne sales drive- Linde Leading Lights nominee – Sales Performance category

• Graduate

  • Jan 2011 - Feb 2013

  Third Block – Sales South Eastern (VIC/TAS/NSW)- Creation and data analysis of 2013 Business Plan- Project investigating BOC’s involvement with auto industry suppliers- Increasing Gas & Gear Manager involvement in ‘door-to-door’ salesSecond Block - Customer Service Operations- Self managed project to dissect and improve BOC's Proof of Delivery process and increase compliance across the company's Gas & Gear, Gas Agent and delivery network.- ~30% reduction in POD queries by customers through improved systems and training of staff.First Block - Credit & Asset Management- Assisted with design and implementation of new customer contact strategies and outbound telephony software for collections teams. - Resulted in improved efficiencies in debt collections processes. Involved extensive dealings with internal customers and 3rd party providers.- Project lead for re-launch of an electronic billing process that resulted in significant savings and improved experience for BOC Customers dealing with Credit Teams.



GSK

• United Kingdom
• Pharmaceutical Manufacturing
• 700 & Above Employee

• Commodity Manager, Site Procurement Liaison - Boronia

  • Nov 2009 - Jan 2011

  Partner & Support - Achieving Site Commercial Ambition; - Achieved through successful implementation of Relenza Diskhaler product line from new supply site. - Negotiations with Australian based supplier to re-supply product at higher quality with minimal financial impact to GSK. - Worked with Finance for inclusion of certain rebates & new source of supply for polymer at lower price than incumbent. - Total PPV (Purchase Price Variance) at 31 Dec, 2010 of -A$7.6m - Cash savings of approx A$500kDevelop Products of Value; - Work with supplier and internal stakeholders to implement bulk packaging of a component from supplier. Saw not only cost savings but reduction in potential OH&S issues associated with lifting and packing numerous boxes on pallets. - Mitigated risk associated with a primary production material by successfully working on team to have replacement supplier/product approved.Simplify the operating Model; - Drafting and implementation of new Purchasing Card policy within the Manufacturing side of the business to better reflect global policies.Supplier Risk Management; - Business Continuity Plan stock levels for a component achieved 3 months ahead of schedule. - Renewed several contracts for critical supplied product. - 100% of contracts for critical supply/large spend suppliers either in place or drafted and with supplier for approval by EOM Dec 2010.Quality; - Conducted Local Audit of Production Procurement as per global Production Procurement requirements.

• Procurement Associate

  • Jan 2009 - Oct 2009

  - Undertaken as a part of an Industry Based Learning year.- Vendor management, including maintaining master data and external vendor communication.- Development and implementation of new vendor request process.- Helpdesk for purchasing related SAP and SRM issues- Member of Community Council and founding committee member of Boronia Early Career Network