Svetlana Cacho, MHRM

Vice President, Human Resources Manager at Hanover Bank
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • Filipino (Tagalog) Native or bilingual proficiency
  • English Native or bilingual proficiency

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Stephen Polito

Svet is a talented Human Resource Manager, who has a vast array of skills and expertise in HR and payroll systems. I had the pleasure to work with her at Berdon where her broad range of responsibilities included benefits, wellness, and employee management. Svet's work ethic was second to none and she always was counted on to find creative solutions to complex problems. In particular, her ability to create a firm-wide system of accurately preparing employee payroll was impressive. I highly recommend her for any position requiring a talented HR Manager as she be would a true asset to any organization.

Tim Oest

Svet has helped me numerous times navigate the complexities of various benefit programs to help align my needs with the firms offerings. She has made a topic that is often complex, understandable. I have also worked with Svet, to assist her in streamlining various HR processes throughout the firm.

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Credentials

  • Organizational Development
    Stony Brook University
    Apr, 2016
    - Nov, 2024

Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Vice President, Human Resources Manager
      • May 2023 - Present

    • United States
    • Accounting
    • 100 - 200 Employee
    • Human Resources Manager, Benefits
      • Jun 2018 - May 2023

      o Efficient management, and administration of the firm’s benefit programs including: group health/medical, dental, and vision coverage, life insurance, disability and wage continuation, Leave of Absences, unemployment, 401(k) and other voluntary benefits o Oversees firm policies and procedures in coordination with applicable laws and regulations. o In-charge of benefit plan strategies and coordinates renewal dates and plan changes, works with broker for rate analysis. o Manages vendor… Show more o Efficient management, and administration of the firm’s benefit programs including: group health/medical, dental, and vision coverage, life insurance, disability and wage continuation, Leave of Absences, unemployment, 401(k) and other voluntary benefits o Oversees firm policies and procedures in coordination with applicable laws and regulations. o In-charge of benefit plan strategies and coordinates renewal dates and plan changes, works with broker for rate analysis. o Manages vendor relationship and ensures clear communication with different benefit carriers. o Manages Annual Open Enrollment Process (full life cycle). o Preparation and execution of Summary Plan Descriptions, Benefit Agreements, Certificates of coverage, Plan and Benefit Summaries. o Oversees invoice processing and benefits billing. o Assess existing processes, make changes and procedural improvements. o Coordinates, manages, and initiates all employee health fairs and other wellness events such as Skin Cancer screening, blood drives, flu shots, wellness partners, onsite concierge services, office yoga, benefit carrier fairs etc.) o Coordinates and runs all HR-sponsored special events such as Take your kids to work day, summer picnics, Halloween, holiday parties, Pizza Fridays and Berdon Cares events such as volunteer work with shelters, food banks, etc. o HRIS reporting and management. o Handles payroll set-up and headcount reconciliation. o Manages entire process of onboarding, new hire orientation, and off boarding activities (i.e. Exit interview, Unemployment, Severance packages, etc.). o Resource in employment laws and HR generalist practices, ensuring compliance with all Pension and Health and Welfare regulations; Firm resource in advisory services for benefit plans o Managing,,Training and mentoring HR Benefit Associate and HR Benefit Intern/s. Show less o Efficient management, and administration of the firm’s benefit programs including: group health/medical, dental, and vision coverage, life insurance, disability and wage continuation, Leave of Absences, unemployment, 401(k) and other voluntary benefits o Oversees firm policies and procedures in coordination with applicable laws and regulations. o In-charge of benefit plan strategies and coordinates renewal dates and plan changes, works with broker for rate analysis. o Manages vendor… Show more o Efficient management, and administration of the firm’s benefit programs including: group health/medical, dental, and vision coverage, life insurance, disability and wage continuation, Leave of Absences, unemployment, 401(k) and other voluntary benefits o Oversees firm policies and procedures in coordination with applicable laws and regulations. o In-charge of benefit plan strategies and coordinates renewal dates and plan changes, works with broker for rate analysis. o Manages vendor relationship and ensures clear communication with different benefit carriers. o Manages Annual Open Enrollment Process (full life cycle). o Preparation and execution of Summary Plan Descriptions, Benefit Agreements, Certificates of coverage, Plan and Benefit Summaries. o Oversees invoice processing and benefits billing. o Assess existing processes, make changes and procedural improvements. o Coordinates, manages, and initiates all employee health fairs and other wellness events such as Skin Cancer screening, blood drives, flu shots, wellness partners, onsite concierge services, office yoga, benefit carrier fairs etc.) o Coordinates and runs all HR-sponsored special events such as Take your kids to work day, summer picnics, Halloween, holiday parties, Pizza Fridays and Berdon Cares events such as volunteer work with shelters, food banks, etc. o HRIS reporting and management. o Handles payroll set-up and headcount reconciliation. o Manages entire process of onboarding, new hire orientation, and off boarding activities (i.e. Exit interview, Unemployment, Severance packages, etc.). o Resource in employment laws and HR generalist practices, ensuring compliance with all Pension and Health and Welfare regulations; Firm resource in advisory services for benefit plans o Managing,,Training and mentoring HR Benefit Associate and HR Benefit Intern/s. Show less

    • United States
    • Higher Education
    • 700 & Above Employee
    • Employee Benefits Manager
      • Sep 2016 - Jun 2018

      o Ensured efficient management, administration, and communication of all employee benefit programs including: group health/medical/dental coverage, life insurance, disability insurance, Leaves of Absences, unemployment, workers’ compensation, 403(b) and 457 (b)retirement plan, Tuition Exchange Program, and other voluntary benefits. o Managed the University’s annual benefit Open Enrollment process o Supported the Executive Director with annual health and welfare renewals and annual… Show more o Ensured efficient management, administration, and communication of all employee benefit programs including: group health/medical/dental coverage, life insurance, disability insurance, Leaves of Absences, unemployment, workers’ compensation, 403(b) and 457 (b)retirement plan, Tuition Exchange Program, and other voluntary benefits. o Managed the University’s annual benefit Open Enrollment process o Supported the Executive Director with annual health and welfare renewals and annual strategic visions for Plan and Communication campaigns. o In-charge of large scale benefit projects including 403(b) Retirement Plan fund and administrative changes, implementations, Fee Disclosures, Non-Discrimination Testing, 5500 filings, IRS Plan audits as well as internal and external audits, and SAR and compliance notice distributions. o Supported the Executive Director with the preparation and execution of all employee benefit documentation such as Plan Summaries, benefit Agreements, and Summary Plan Descriptions. Kept all Plan documents, employee communications, and benefits website pages up to date. o Ensured University’s compliance with all pension and health and welfare regulations, including national health care reform and state mandates. o Evaluated and developed operational procedures for all benefit processes. o Assisted with cross-functional Human Resource projects as needed, including but not limited to HRIS, Payroll and other Human Resources Projects. o Responsible for overseeing and managing four staff members. o Participating member of the Strategic Priorities Review Team (SPRT) Show less o Ensured efficient management, administration, and communication of all employee benefit programs including: group health/medical/dental coverage, life insurance, disability insurance, Leaves of Absences, unemployment, workers’ compensation, 403(b) and 457 (b)retirement plan, Tuition Exchange Program, and other voluntary benefits. o Managed the University’s annual benefit Open Enrollment process o Supported the Executive Director with annual health and welfare renewals and annual… Show more o Ensured efficient management, administration, and communication of all employee benefit programs including: group health/medical/dental coverage, life insurance, disability insurance, Leaves of Absences, unemployment, workers’ compensation, 403(b) and 457 (b)retirement plan, Tuition Exchange Program, and other voluntary benefits. o Managed the University’s annual benefit Open Enrollment process o Supported the Executive Director with annual health and welfare renewals and annual strategic visions for Plan and Communication campaigns. o In-charge of large scale benefit projects including 403(b) Retirement Plan fund and administrative changes, implementations, Fee Disclosures, Non-Discrimination Testing, 5500 filings, IRS Plan audits as well as internal and external audits, and SAR and compliance notice distributions. o Supported the Executive Director with the preparation and execution of all employee benefit documentation such as Plan Summaries, benefit Agreements, and Summary Plan Descriptions. Kept all Plan documents, employee communications, and benefits website pages up to date. o Ensured University’s compliance with all pension and health and welfare regulations, including national health care reform and state mandates. o Evaluated and developed operational procedures for all benefit processes. o Assisted with cross-functional Human Resource projects as needed, including but not limited to HRIS, Payroll and other Human Resources Projects. o Responsible for overseeing and managing four staff members. o Participating member of the Strategic Priorities Review Team (SPRT) Show less

    • United States
    • Media Production
    • 700 & Above Employee
    • Benefits Administrator
      • Mar 2016 - Sep 2016

      Administration of all H&W benefit plans. Served as liaison between employee and insurance providers to resolve benefit related issues, concerns and/or billing issues. o Administered corporate benefits programs such as medical, dental, Flexible Spending Accounts, life and AD&D insurance, and other voluntary programs. o Served as the lead to ensure employees understand benefits, entered benefits information into the appropriate systems correctly, prepared necessary communication materials… Show more Administration of all H&W benefit plans. Served as liaison between employee and insurance providers to resolve benefit related issues, concerns and/or billing issues. o Administered corporate benefits programs such as medical, dental, Flexible Spending Accounts, life and AD&D insurance, and other voluntary programs. o Served as the lead to ensure employees understand benefits, entered benefits information into the appropriate systems correctly, prepared necessary communication materials for new hires and compliance. o Generated analytical reports from SAP to capture plan data, employee participation, eligibility data, benefits cost trend, etc. and accurate payment of premiums to reconcile the reports. o Coordinated with HRIS to identify administration issues as they relate to processes that interfere with H&W benefit administration. o Took the lead in arranging open enrollment meetings and new vendor orientation. o Managed and updated the benefits materials on the corporate intranet site, created and edited content to improve employees’ access and self-service. o Assisted in retirement plans administration whenever necessary. Show less Administration of all H&W benefit plans. Served as liaison between employee and insurance providers to resolve benefit related issues, concerns and/or billing issues. o Administered corporate benefits programs such as medical, dental, Flexible Spending Accounts, life and AD&D insurance, and other voluntary programs. o Served as the lead to ensure employees understand benefits, entered benefits information into the appropriate systems correctly, prepared necessary communication materials… Show more Administration of all H&W benefit plans. Served as liaison between employee and insurance providers to resolve benefit related issues, concerns and/or billing issues. o Administered corporate benefits programs such as medical, dental, Flexible Spending Accounts, life and AD&D insurance, and other voluntary programs. o Served as the lead to ensure employees understand benefits, entered benefits information into the appropriate systems correctly, prepared necessary communication materials for new hires and compliance. o Generated analytical reports from SAP to capture plan data, employee participation, eligibility data, benefits cost trend, etc. and accurate payment of premiums to reconcile the reports. o Coordinated with HRIS to identify administration issues as they relate to processes that interfere with H&W benefit administration. o Took the lead in arranging open enrollment meetings and new vendor orientation. o Managed and updated the benefits materials on the corporate intranet site, created and edited content to improve employees’ access and self-service. o Assisted in retirement plans administration whenever necessary. Show less

    • United States
    • Banking
    • 300 - 400 Employee
    • Sr. Benefits Analyst-Retirement Programs
      • Nov 2012 - Mar 2016

      Administered and analyzed company employee retirement plans including 401(k) and Pension Managed audit of export files and reconciliation to payroll records. Provided assistance, guidance and training to the H&W administrators. Assisted in Retirement communication campaigns and onsite educational meetings. Assisted in annual 401(k) and pension audits (internal and external).

    • Benefits Administrator - Health and Welfare
      • Dec 2010 - Nov 2012

      o Administration of the various Company Employee Benefits Plans including Medical, Dental, and Life Insurance Plans. o Cobra Administration, Insurance Billing, Tuition Reimbursement Management, and Recordkeeping. o Monthly and Quarterly Invoice audits. o Summary Plan Descriptions (SPDs) o Trained new employees. o Employee counseling. o Annual Benefit Statements. o Short and Long Term Disability, Workers Compensation, and FMLA.

    • Recruiting Specialist
      • Mar 2009 - Dec 2010

      o Executed pre-screening and/or final phone/face to face interviews for junior & mid-level posts & supported all parties in concern with assessment. o Facilitated weekly new hire orientations. o Processed new hire paperwork ensuring compliance of HR policies and procedures. o Conducted exit interviews, attended job fairs and open houses. o Proactive coordination with departments for interviews and communicated with Branch Management Team for requisitions and staffing needs… Show more o Executed pre-screening and/or final phone/face to face interviews for junior & mid-level posts & supported all parties in concern with assessment. o Facilitated weekly new hire orientations. o Processed new hire paperwork ensuring compliance of HR policies and procedures. o Conducted exit interviews, attended job fairs and open houses. o Proactive coordination with departments for interviews and communicated with Branch Management Team for requisitions and staffing needs. o Made offers to candidates and did background checks. o Coached Department Managers and assisted in handling Employee Relations for the Queens and Westchester Branches. o Maintained various logs. o Interacted closely with Regional Managers to determine weekly staffing needs for the Region.

    • Payroll Specialist
      • May 2008 - Mar 2009

      o Computed and disbursed wages and salaries, deductions, taxes and other withholdings. o Posted payroll data and prepared routine reports. o Prepared Check Requisition forms for invoices from various vendors. o Calculated and processed special checks, reviewed, edited and made corrections and adjustments as needed. o Maintained daily contact with employees to obtain payroll data including new hire administration, terminations, salary adjustments, special payments, tax… Show more o Computed and disbursed wages and salaries, deductions, taxes and other withholdings. o Posted payroll data and prepared routine reports. o Prepared Check Requisition forms for invoices from various vendors. o Calculated and processed special checks, reviewed, edited and made corrections and adjustments as needed. o Maintained daily contact with employees to obtain payroll data including new hire administration, terminations, salary adjustments, special payments, tax allocations, wage garnishments, child support orders and deductions. o Maintained and organized payroll files. o Answered questions and resolved issues as required. o Voided checks and processed manual checks as required. o Tested and participated in the User Acceptance Testing for ADP EV4 and EV5 upgrades. o Tested and converted manual timesheets, including employee records and entitlements, to electronic version.

Education

  • Stony Brook University
    Master of Science (MS), Human Resources Management
  • Assumption College
    Bachelors (BS), Business/Commerce, Management, Management Information System

Community

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