Asst. L&D Manager & Trainer

• Aug 2022 - Present

L&D Trainer

• Jul 2021 - Aug 2022

- Develop and deliver soft skills training programs for various departments - Develop custom training programs in line with the policies and procedures of the bank- Conduct the training need analysis through surveys, or consultations with Managers and SME experts- Prepare various assessment tools to measure the training effectiveness - Liaise with various department heads to develop career pathways for the employees and develop an internal annual training plan. - Recommending and implementing learning interventions to address competency gaps- Developing E-learning curriculum for the bank and converting existing curriculums to E-learning - Creating Individual Development Plan for the UAE nationals in the bank to achieve critical roles specified by Central Bank

Learning and Development Consultant

• Dec 2019 - Jun 2021

- Evaluating training needs in an organization; Creatingcustomized banking and financial service training programs;Managing the successful delivery by our market-leading poolof professional trainers- Partnered with Executive Team and Senior Managers (HR andTraining and Academy Heads of UAE Banks) to strategicallyidentify best-fit training programs- Partnership Management with International Training providers, Corporatesand universities for various training programs (e-learning,virtual training and customized training)• Converting training programs to e-learning modules• Thorough with practical simulation programs, learningmanagement systems and new web delivery tools• Conduct gap analysis and recommending learninginterventions to address competency gaps.• Building a roadmap for nationalization programs

Lead Training Specialist

• Nov 2003 - Dec 2019

From 2003, handled various roles in EIBFS. o Training Program Development o Business Development o Quality Coordinator o Project Managero Training Need Analysis and Gap analysis o Market analysis and business planning o Event Management (workshop / seminars etc.) o Training Budget allocation • Identifying and assessing future and current training needs of financial sector.• Monitor and evaluate training program’s effectiveness• Partnered with Executive Team and Senior Managers (HR and Training and Academy Heads of UAE Banks) to strategically identify best-fit training programs, as well as in developing supportive infrastructure and standards for the Learning and Development of UAE financial services talent. • Utilized my business analysis skills to drive forward the Institutes Business Plan and developing Annual Training Plans. • Designing the new training courses as per the banks requirement and identifying the best vendor to deliver the same• Providing departments with quality planning and support • Conducting regulatory and quality training sessions • Conducting Training Needs Analysis with the senior Heads of the banks, Insurance and exchange to determine the learning and development needs of banks. • Organizing workshops/ seminars / conferences for banks and Insurance companies • Identifying the certification programs required in the bank and collaborating with International organization to offer the same

HR & Admin. Executive

• Apr 2001 - Aug 2003

Appointed for the analysis and compilation of a project relating to Profile Management (Job Descriptions and Training Need Analysis of various levels of Bank Muscat employees)• Preparation of the Organization Chart based on the hierarchical structure • Verify the correctness of data relating to the Job Descriptions consolidated by the Consultant• Entering the data of Job Descriptions in the prescribed format and get the necessary approval from the Consultant• Analyze the Training Needs of the employees based on the data collected by the Consultant and convert the same into an MS Access format and identifying the suitable provider • Assist in conducting Performance Appraisal Workshop and prepared presentations/ documents for Performance Appraisal Workshop• Screening the CV’s and Shortlisting the candidates, Interviewing and administrating the test for short listed candidates• Handled projects like employee evaluation and salary survey• Assisting in preparation of proposals to be submitted to respective clients• Preparation of advertisement, and maintaining important and confidential files