Experience

Hansal International

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Non Executive Director

  • 2017 - Present

  Qatar Non Executive Director, working with the CEO and the leadership team providing guidance on Marketing, Business Transformation and Digital innovation.



Commercial Bank

• Qatar
• Banking
• 700 & Above Employee

• AGM, Retail and Consumer Banking

  • Sep 2012 - Apr 2023

  Doha, Qatar A senior leadership role to drive performance and transformation of this privately owned bank. Head of Retail Banking Strategy, Planning, Performance, Analytics, Transformation, Digital Banking and Product, covering the entire portfolio of Retail, Wealth, and Enterprise SME Banking. Key responsibilities + Strategy, Innovation, CX and digital customer journeys + Mobile App and Online Banking, Business Transformation + Drive business initiatives to ensure achievement of Asset… Show more A senior leadership role to drive performance and transformation of this privately owned bank. Head of Retail Banking Strategy, Planning, Performance, Analytics, Transformation, Digital Banking and Product, covering the entire portfolio of Retail, Wealth, and Enterprise SME Banking. Key responsibilities + Strategy, Innovation, CX and digital customer journeys + Mobile App and Online Banking, Business Transformation + Drive business initiatives to ensure achievement of Asset, Liability and Income targets + Business planning through annual cycle, ownership of multi million cost base, OPEX and CAPEX + Banking Product Marketing + Planning for Branch and ATM networks, new locations, rationalisation, optimisation + Oversight of all Retail Audit, Compliance and Operational Risk resolution Show less



OSB Group

• United Kingdom
• Financial Services
• 700 & Above Employee

• Sales & Marketing Director - (Interim)

  • Apr 2011 - Jul 2012

  United Kingdom Reporting to the CEO of OneSavings Bank plc, the UK banking vehicle backed by JC Flowers, the American private equity house. The role was to rapidly transform the marketing and channel distribution functions of the trading divisions under the umbrella of OneSavings Bank, creating and providing strategic clarity, direction, uplifting capability and bringing general best practice and process to the organisation, in preparation for IPO. Key responsibilities + Develop the strategic… Show more Reporting to the CEO of OneSavings Bank plc, the UK banking vehicle backed by JC Flowers, the American private equity house. The role was to rapidly transform the marketing and channel distribution functions of the trading divisions under the umbrella of OneSavings Bank, creating and providing strategic clarity, direction, uplifting capability and bringing general best practice and process to the organisation, in preparation for IPO. Key responsibilities + Develop the strategic marketing plan covering brand, communications, insight, customer, product and channel. + Drive growth, acquisition, retention and penetration through tactical implementation plans. + Build a branch profitability model and implement the physical footprint plan as required, from inception design through to go live. + Rapid expansion of intermediary mortgage distribution channel + Develop the digital channels and e-commerce function. + Corporate Communications and directing media and other stakeholder interaction + Design Customer Insight models, analytics and drive CRM best practice + Shape the people plan, assessing competence and grow capability in the organisation Show less



Nationwide Building Society

• United Kingdom
• Financial Services
• 700 & Above Employee

• Distribution Director, Nationwide Regional Brands

  • 2009 - 2011

  United Kingdom Reporting to the Group Distribution Director, main board director of Nationwide, this role was to lead the transformation and integration of the core retail business for three regional building societies acquired by Nationwide, the Derbyshire, Cheshire and Dunfermline Building Societies. Leadership of c1300 employees, in excess of 150 branches and agencies, 3 contact centres and a host of subsidiary businesses including Nationwide Independant Finacial Services (IFA) and Estate Agency… Show more Reporting to the Group Distribution Director, main board director of Nationwide, this role was to lead the transformation and integration of the core retail business for three regional building societies acquired by Nationwide, the Derbyshire, Cheshire and Dunfermline Building Societies. Leadership of c1300 employees, in excess of 150 branches and agencies, 3 contact centres and a host of subsidiary businesses including Nationwide Independant Finacial Services (IFA) and Estate Agency business. The role was an approved person status with the FSA and encompassed total leadership from strategy creation and delivery, risk, compliance and included all branch networks, e-commerce (on-line) channels and contact centres within the regionally located building societies. Recommendation "Martin joined Nationwide Group as Regional Brands Distribution Director on his return from South Africa and what a great hire he turned out to be. He tackled a very tough role bringing together three recently acquired business and completed a stunning job in both delivering a significant performance uplift whilst leading the integration of Retail Sales and Operations. Martin leads with passion, he has immense energy and builds sustained followship. The role was a tough task mastered with pragmatism and focussed execution." Tony Prestedge, Deputy CEO Nationwide Group (formerly Chief Operating Officer) Show less



Exp Agency Africa

• South Africa
• Advertising Services
• 1 - 100 Employee

• Group Director

  • 2007 - 2009

  South Africa Executive Director and equity shareholder of this experiential and sports sponsorship marketing agency. A strategic role for a business represented across 22 African countries. The role had a commercial focus to secure double digit business growth, deliver cost efficiency and prepare company for equity sale. This was achieved through the creation of strategic integrated marketing plans for new and existing clients across a range of industries and sectors. Key clients included FIFA, Nestle… Show more Executive Director and equity shareholder of this experiential and sports sponsorship marketing agency. A strategic role for a business represented across 22 African countries. The role had a commercial focus to secure double digit business growth, deliver cost efficiency and prepare company for equity sale. This was achieved through the creation of strategic integrated marketing plans for new and existing clients across a range of industries and sectors. Key clients included FIFA, Nestle, MTN, Toyota, Absa Bank, FIFA World Cup 2010 Local Organising Committee. Host and facilitator of the Annual African Experiential Marketing Summit held in Johannesburg Show less



Absa Group

• South Africa
• Financial Services
• 700 & Above Employee

• National General Manager - Retail Banking

  • 2005 - 2007

  Johannesburg / Cape Town, South Africa Leading the Retail Branches for Sales and Service post merger/acquisition by Barclays Bank. Absa was represented in 750 Branches across South Africa with 12,000 Retail employees. Responsibilities were full day to day management of the branch network (sales, service, risk) and strategically to drive through the synergy post acquisition.



Barclays

• United Kingdom
• Financial Services
• 700 & Above Employee

• Corporate Affairs Director

  • 2003 - 2005

  South Africa Leadership of a wide rangoing portfolio that covered PR, Communications, Corporate Responsibility, Customer Service, Cause Related Sponsorship across 11 countries in Africa, Middle East & Indian Oceans. To overhaul and transform the functions, to build pride and reputation across the continent. Extensive TV/media/press appearances representing the business.

• Head of Retail Banking Sales & Service

  • 1999 - 2003

  London, United Kingdom / Johannesburg, South Africa Retail Sales & Service across Africa & Indian Ocean regions. Driving primarily the sales performance in branch channels, managing the marketing mix with product campaign. Leading a regional team covering communications, people development and control & risk. Originally based in London before setting up the Retail head office in Johannesburg in 2001

• Brand Manager - Strategy & Commercial Sponsorship, UK Retail

  • 1999 - 2001

  United Kingdom Guardian of the Barclays Brand with specific focus on planning and execution of brand and sponsorship strategy covering a full marketing mix above and below the line.

• Regional Sales Manager, Greater London

  • 1996 - 1999

  London, United Kingdom Regional Management across 100 branches, circa 1000+ staff, stretching from Bedford down to Croydon. Significant management of organisational restructuring programmes.