Rukshan Tennakoon
Director of Service Delivery at Tykans Group Inc.- Claim this Profile
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English -
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Sinhalese -
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Bio
Brennen Fule
I met Rukshan while planning and developing Medi-Messaging. In that time, Rukshan exhibited superior project management and business requirement analysis skills. His knowledge and expertise made the day-to-day highs and lows that often come with any start up business very relaxed and even tempered. Most importantly, the professionalism that he exhibited in addition to his soft natured and caring personality, made working on this project an absolutely enjoyable experience. I will never be able to truly thank Rukshan for everything I learned while working with him, but take great comfort in being able to carry and apply these skills in my career moving forward. I cannot say enough good things about everything Rukshan represents. If you are ever considering Rukshan for work in the future, please be rest assured, there is no better person to represent or start a company with.
LinkedIn User
Rukshan is a skilled and thoughtful Project Manager, who shows a genuine interest in the successful completion of his projects. He leverages available project resources, while and working within organizational constraints and exercising good project governance. He encourages creative solutions from his team, and I found him willing to exert personal effort to ensure the success of the project.
Brennen Fule
I met Rukshan while planning and developing Medi-Messaging. In that time, Rukshan exhibited superior project management and business requirement analysis skills. His knowledge and expertise made the day-to-day highs and lows that often come with any start up business very relaxed and even tempered. Most importantly, the professionalism that he exhibited in addition to his soft natured and caring personality, made working on this project an absolutely enjoyable experience. I will never be able to truly thank Rukshan for everything I learned while working with him, but take great comfort in being able to carry and apply these skills in my career moving forward. I cannot say enough good things about everything Rukshan represents. If you are ever considering Rukshan for work in the future, please be rest assured, there is no better person to represent or start a company with.
LinkedIn User
Rukshan is a skilled and thoughtful Project Manager, who shows a genuine interest in the successful completion of his projects. He leverages available project resources, while and working within organizational constraints and exercising good project governance. He encourages creative solutions from his team, and I found him willing to exert personal effort to ensure the success of the project.
Brennen Fule
I met Rukshan while planning and developing Medi-Messaging. In that time, Rukshan exhibited superior project management and business requirement analysis skills. His knowledge and expertise made the day-to-day highs and lows that often come with any start up business very relaxed and even tempered. Most importantly, the professionalism that he exhibited in addition to his soft natured and caring personality, made working on this project an absolutely enjoyable experience. I will never be able to truly thank Rukshan for everything I learned while working with him, but take great comfort in being able to carry and apply these skills in my career moving forward. I cannot say enough good things about everything Rukshan represents. If you are ever considering Rukshan for work in the future, please be rest assured, there is no better person to represent or start a company with.
LinkedIn User
Rukshan is a skilled and thoughtful Project Manager, who shows a genuine interest in the successful completion of his projects. He leverages available project resources, while and working within organizational constraints and exercising good project governance. He encourages creative solutions from his team, and I found him willing to exert personal effort to ensure the success of the project.
Brennen Fule
I met Rukshan while planning and developing Medi-Messaging. In that time, Rukshan exhibited superior project management and business requirement analysis skills. His knowledge and expertise made the day-to-day highs and lows that often come with any start up business very relaxed and even tempered. Most importantly, the professionalism that he exhibited in addition to his soft natured and caring personality, made working on this project an absolutely enjoyable experience. I will never be able to truly thank Rukshan for everything I learned while working with him, but take great comfort in being able to carry and apply these skills in my career moving forward. I cannot say enough good things about everything Rukshan represents. If you are ever considering Rukshan for work in the future, please be rest assured, there is no better person to represent or start a company with.
LinkedIn User
Rukshan is a skilled and thoughtful Project Manager, who shows a genuine interest in the successful completion of his projects. He leverages available project resources, while and working within organizational constraints and exercising good project governance. He encourages creative solutions from his team, and I found him willing to exert personal effort to ensure the success of the project.
Credentials
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Project Management Professional (PMP)
Project Management InstituteJan, 2013- Nov, 2024
Experience
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Tykans Group Inc.
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Canada
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Information Technology & Services
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1 - 100 Employee
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Director of Service Delivery
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2020 - Present
Responsible for setting the strategic direction, project governance and all aspects of Service Delivery. Lead a team of top-performing software developers, project managers and business analysts. Drive implementation of state-of-the-art Contact Center capabilities using on-premise and cloud based Contact Center systems, automated SMS and voice notifications systems.
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Sr. Project Manager / Sr. Management Consultant
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Sep 2015 - 2020
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Zone R&U Inc.
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Calgary, Canada Area
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Owner
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Jul 2008 - Present
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Husky Energy
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Canada
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Oil and Gas
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700 & Above Employee
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Sr. Project Manager
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Oct 2013 - Apr 2015
Successfully completed a project to re-implement 130+ SAP-BW reports in 6 different categories in the new SAP-BW landscape. This project was aligned with company's SAP re-implemntation (Vanila Sky) initiative. Currently leading a project to upgrade Site infrastructure, to make then 'Network Clound Ready' Successfully completed a project to re-implement 130+ SAP-BW reports in 6 different categories in the new SAP-BW landscape. This project was aligned with company's SAP re-implemntation (Vanila Sky) initiative. Currently leading a project to upgrade Site infrastructure, to make then 'Network Clound Ready'
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Suncor
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Canada
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Oil and Gas
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700 & Above Employee
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IT Project Manager
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Sep 2008 - Jun 2013
Successful project accomplishments include: - Identity Access Management (IAM) implementation - Rivermine telecom expense management system implementation - Software and infrastructure upgrade for Honeywell Plant Historian Database (PHD) system - Environmental Information Management System (EIMS) implementation - Capstone RBMI software implementation for risk-based inspection (RBI) with an integration with SAP - webMethods integrations for commodity transacting system - SAP Business Warehouse Reports implementation for supply chain management (SCM) and consolidated credit exposure reporting Show less
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Dialog Axiata PLC
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Sri Lanka
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Telecommunications
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700 & Above Employee
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Unit Manager - Charging PMO
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Dec 2007 - Jul 2008
Headed the Charging PMO which included a team of 10 project managers. Charging Systems PMO manages all the CRM, rating & billing, provisioning and mediation systems related projects for the Dialog group. Project Manager for CRM and Billing System migration project from a legacy solution to a world-class product platform including Oracle PeopleSoft CRM, Comverse Kenan billing, Comptel provisioning and Intec mediation systems. Role required coordiation with international Systems Integrators, multiple product vendors and several business units within the Company. Involved in legal contract negotiation and vendor contracting process. Show less
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Assistant Manager - Project Management
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Apr 2007 - Nov 2007
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Specialist - Systems Analysis and Project Management
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Feb 2006 - Mar 2007
Led the process of setting up the PMO for the Charging Systems division of the company. This involved identifying & changing the business processes and implementing new project management practices. Managed the project to implement a CRM and Billing system to support the new CDMA PSTN customer care and billing system requirements. Technologies involved a java based basic provisioning system, C++ based Rating & Billing system and a web based CRM system.Promoted to Assistant Manager position. Appointed as the lead for Charging PMO starting April 2007. Show less
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Specialist - IT (SAP Implementation Project)
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Aug 2005 - Jan 2006
Module Lead for SAP Project Systems (PS) implementation for IT and other corporate projects.Dialog Telekom implemented SAP as its first ever Enterprise Resource Management (ERP) system during the year 2005 with a very aggressive implementation plan of 6 months.
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Dialog Axiata PLC
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Sri Lanka
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Telecommunications
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700 & Above Employee
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Senior Executive - IT
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Feb 2003 - Apr 2005
Project Manager for multi-channel Contact Center implementation project, which integrated voice, chat, email and fax interraction channels of the Dialog Telekom's customer support help desk. Technologies involved Avaya ACD & IVR systems and Concerto contact center system.
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Coordinator - IT
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Aug 2002 - Jan 2003
Support contact center related IT systems operations including Avaya PABX, Avaya IVR systems.
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Education
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2006 - 2008
University of Wales
Postgraduate Diploma, Business Administration -
CFA Institute
CFA - Level I, Financial Analysis -
CIMA
Diploma, Management Accountin -
1997 - 2002
University of Moratuwa
B.Sc., Electronics and Telecommunication Engineering -
Ananda College, Sri Lanka
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