Account Supervisor

• Apr 2023 - Present

Senior Account Executive

• Nov 2021 - Apr 2023

Scientific Publications Project Manager

• Jun 2019 - Nov 2021

*Managing the lifecycle development projects for 15 clinical practice guidelines on immunotherapy treatment that are created by expert panel members from the society. *Responsible for managing the clinical practice guidelines mobile app development project that includes abridged versions of the published guidelines with interactive tools to assist oncologist with immunotherapy recommendations for patient treatment. *Monitoring project status, developing reports and budget analysis as well as process improvement goals to successfully complete projects in a 9-10 month timeframe for each guideline. * Providing project management and editorial support to over 190 volunteer leaders serving on expert panels and scientific task forces as needed to aid in the successful completion of scientific publication outputs through various online journals. *Sourcing external vendors and interface with internal and external collaborative groups to assist with completing the project. *Ensuring compliance with support agreements, governing clinical practice guideline development policies, society policies or established procedures. *Assisting with managing and updating promotional resources for the outputs of the scientific publications team on the society website as well as other society promotional materials and outlets. Show less

Director of Project Management

• Nov 2017 - Jun 2019

*Managed multiple project teams, schedules, measuring KPIs and ROIs for E-Learning, mobile app and audio/video localization projects. *Controlled operational costs and integrated technology solutions to ensure profitability, business goals and objectives were met for projected 3 year company growth from $3 to 5 million.*Spearheaded the development, communication and implementation of effective growth strategies and processes.*Collaborated with the share holders to develop and implement plans for operational infrastructure project management processes, and personnel onboarding designed to accommodate the rapid growth objectives of our organization.*Motivated and lead a high performance project management team and providing mentoring as a cornerstone to the team members career development.*Cultivated and managed vendor relationships and built global partnerships with over 500 linguist and localization experts.*Acted as lead "client-care officer" through direct contact with every client and partner.Fostered a success-oriented, accountable environment within the company. Show less

Senior Project Manager

• Jan 2015 - Nov 2017

*Implemented successful tools and systems for the project managers, software developers, and digital content teams, which generated over $2.5 million in revenue for the company in 2016. *Successfully managed and completed a $1.6 million project that consisted of 600+ E-Learning courses with software, video, audio, and animation translation and localization into 10 languages. *Slashed production/administration costs (30%) by negotiating pricing and fees, while ensuring the continuation and enhancements of services. *Owned relationships with enterprise customers and worked closely with the Sales Managers and Directors to optimize delivery time by 20% and increase profitability by 15%. *Integrated a new website translation proxy to address client needs by working with developers and UX designers to bring on-demand website translation and localization services to our client. Show less

Project Manager

• Jul 2007 - Jan 2015

*Successfully managed full cycle marketing, technical manuals, website, software, video, and E-Learning projects with annual budgets ranging from $5,000 to $250,000 using translation memory and management software. *Increased time to market (25%) by streamlining QA testing for localized software while maintaining quality and integrity.*Developed the integration strategy for cloud based translation management software that increased the production teams efficiency by 15% and improved customer satisfaction with our services.*Identified problems and inefficiencies in project workflow and researched solutions that could be shared with the team to improve productivity and increase profitability for the company. *Developed budget and pricing estimations for new clients by presenting them with ideas to improve their content and marketing strategies that will reduce their cost when entering new global markets. *Increased client knowledge of services and software solutions by demonstrating the capabilities and benefits of our translation and localization process for their digital content. Show less

Clerical Assistant

• May 2005 - May 2007

*Designed and desktop published employee handbook *Edited, printed, and organized student guides, and brochures *Categorized and archived documents *Database management/entry/processing Scheduled appointments over the phone and in-person. *Designed and desktop published employee handbook *Edited, printed, and organized student guides, and brochures *Categorized and archived documents *Database management/entry/processing Scheduled appointments over the phone and in-person.