Experience

Justworks

• United States
• Human Resources Services
• 700 & Above Employee

• Senior Product Designer, Shared Experiences

  • Jul 2022 - Present

• Senior Product Designer, Payment Experience (PayX)

  • Apr 2021 - Jul 2022



DOOR3

• United States
• Software Development
• 1 - 100 Employee

• Senior UX Designer

  • Dec 2018 - Feb 2021

• UX Designer

  • May 2017 - Dec 2018

• UX Designer

  • Feb 2016 - Apr 2017



Self-employed

• Brooklyn, NY

• User Experience Designer / Full-Stack Developer

  • Aug 2012 - Feb 2016

  I've helped several small businesses create online experiences that meet both their needs and their customers' needs. • Completed heuristic evaluation of clients’ existing sites, and made recommendations for improvements • Created user personas to help clients understand their audience • Performed competitive analysis of relevant sites in order to help clients learn from their competition • Created site maps and wireframes to reflect recommended changes to client sites’ information architecture • Worked with visual designer to create design comps for client sites • Developed client sites using the PHP-based Concrete5 CMS • Trained and supported clients on editing and maintaining their site • Developed responsive Concrete5 themes, based on design comps • Designed and developed add-ons for Concrete5-based sites Show less



AFS Technologies by TELUS Consumer Goods

• United States
• Software Development
• 100 - 200 Employee

• Application Support Analyst

  • Jan 2011 - Aug 2012

  • Documented software installation and troubleshooting processes for customers in order to decrease training and support time • Gathered requirements for, designed, and tested a custom reporting module for one of Ross’ largest customers • Designed and tested improvements to error handling and messaging for an internal package management tool • Documented software installation and troubleshooting processes for customers in order to decrease training and support time • Gathered requirements for, designed, and tested a custom reporting module for one of Ross’ largest customers • Designed and tested improvements to error handling and messaging for an internal package management tool



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Consulting Analyst

  • Jun 2007 - Oct 2010

  I worked in Accenture's Consulting workforce on projects for the following clients: Travelers, Verizon, Time Warner Cable, Navigators Insurance, Genzyme, and Aetna. In summary, on those projects I: • Built several reporting dashboards to help project teams and senior management understand projects’ status and changing timelines • Worked with product managers to write product requirements • Worked with product managers and development teams to prioritize features, and draft approach to development • Recommended fixes or changes to various products based on testing, user feedback, and/or analytics Show less