Thandolwethu M.

Strategy & Planning Trainee at National Empowerment Fund
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Credentials

  • The Business Intelligence Analyst Course 2021
    Udemy
    May, 2021
    - Nov, 2024
  • YES Programme
    Youth Employment Service (YES) South Africa

Experience

    • South Africa
    • Financial Services
    • 100 - 200 Employee
    • Strategy & Planning Trainee
      • May 2023 - Present

      • Developed and maintained weekly and monthly spreadsheets to track key performance indicators (KPIs) and data trends.• Actively participated in meetings to collect real-time data inputs, ensuring accurate and up-to-date information for analysis.• Created and delivered informative presentations that effectively communicated data-driven insights, charts and graphs to stakeholders.• Produced comprehensive reports detailing data analysis results, highlighting actionable recommendations for informed decision-making.• Engaged with diverse departments within the organization to gather information, facilitating data sourcing and enhancing collaborative efforts. Show less

    • Taxi Relief Fund Trainee
      • Aug 2021 - Apr 2023

      Worked on a project administrating Taxi Relief Funding to qualifying operating licenses owners. • Supervised a team administering applications. This included training personnel and reviewing applications to ensure compliance with funding requirements.• Conducted weekly team meetings and developed and implemented strategies and plans.• Collaborated with various members of the Compliance, Finance, and Tax Departments to ensure that all steps in the funding process were completed.• Collection of data and timely submission of reports to Senior Management.Core Competencies: • Computer literacy and the ability to quickly grasp the concepts and processes of internal software.• Ability to work under pressure and multitask.• High attention to detail.• Strong Teamwork and communication skills.• Effective time management and conflict resolution. • Tactful problem-solving skills to manage client expectations. Show less

    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Personal Financial Advisor
      • Aug 2019 - Oct 2019

      • Attend and participate in the formal training processes held at the OM head office. • Develop client relationships with new and exciting clients. • Submitting clients claims. • Analyzing data and assessing the financial needs of individuals. • Proposing strategies and potential solutions to clients’ complaints. • Attend and participate in the formal training processes held at the OM head office. • Develop client relationships with new and exciting clients. • Submitting clients claims. • Analyzing data and assessing the financial needs of individuals. • Proposing strategies and potential solutions to clients’ complaints.

    • South Africa
    • 1 - 100 Employee
    • Call Center Telemarketer
      • Feb 2019 - Apr 2019

      • Inform clients about the company; which is a brokerage firm specializing in investments on the financial markets. • Make outbound calls on leads sent by various business partners and serve as a single point of entry for all of the client's needs and desires. • Partner with various departments to ensure transactions are completed and requests are completed in a timely manner. • Responds promptly, professionally, and accurately to client inquiries from the clients. • To provide essential guidance support and direction to ensure that the business goals and objectives are met. Show less

Education

  • University of the Free State
    Bachelor of Commerce
    2013 - 2019
  • John Ross College
    Matric
    2008 - 2012

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