Experience

VeloSource

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Account Manager

  • Nov 2022 - Present

  Develop relationships with hospitals, medical groups and other healthcare organizations to place Physicians, Nurse Practitioners, and Physician Assistants in locum tenens or permanent positions while behaving ethically, transparently, and urgently, always exhibiting superior customer service. Develop relationships with hospitals, medical groups and other healthcare organizations to place Physicians, Nurse Practitioners, and Physician Assistants in locum tenens or permanent positions while behaving ethically, transparently, and urgently, always exhibiting superior customer service.



Connex Partners

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Client Services Director

  • 2020 - Nov 2022

  *Manage partnership accounts across Human Capital and Healthcare global sectors for organization.*Drive client retention and cultivate executive relationships to ensure renewals on long-term contracts.*Collaborate with executives and research team members to deliver client service requirements.*Oversee internal/external communications in coordination with executive sector heads and owners to maximize success for clients and members.Key Accomplishment*Designated Cultural Ambassador by owners with responsibilities for promoting strong company culture and employee engagement across all channels including face-to-face meetings and virtual gatherings.

• Executive Assistant to Managing Partner

  • 2017 - 2020

  *Negotiated and closed numerous business deals in collaboration with company executives.*Onboarded and trained new sales assistants educating them on current sales techniques and procedures.*Recognized as company’s top sales performer for multiple years winning countless sales campaigns and incentive programs.Key Accomplishment:*Cut training costs by 50% via creating standard operating procedures (SOPs) for administrative assistants.



City of Angels Moving

• United States
• Real Estate

• Operations Manager

  • 2015 - 2017

  *Provided administrative support to owner with oversight for managing accounts receivable/payable, generating weekly payroll, maintaining calendars, scheduling appointments, improving office efficiencies. Key Achievements *Eliminated clerical errors by 95% through utilization of spreadsheet that accounted for contractor hours. *Streamlined customer invoicing utilizing QuickBooks that yielded 90% cash flow improvements. *Provided administrative support to owner with oversight for managing accounts receivable/payable, generating weekly payroll, maintaining calendars, scheduling appointments, improving office efficiencies. Key Achievements *Eliminated clerical errors by 95% through utilization of spreadsheet that accounted for contractor hours. *Streamlined customer invoicing utilizing QuickBooks that yielded 90% cash flow improvements.



HIM/HROCK

• Pasadena, California, United States

• Hospitality Coordinator | Event Planner

  • 2011 - 2016

  *Led member relations and communication efforts for network of 25K+ ministries worldwide. *Conducted and executed company-wide events and meetings with numerous attendees. *Recruited and trained 25+ volunteers to execute company-wide hospitality events. Key Accomplishment *Streamlined onboarding and training processes that yielded 70% improvement in time management. *Led member relations and communication efforts for network of 25K+ ministries worldwide. *Conducted and executed company-wide events and meetings with numerous attendees. *Recruited and trained 25+ volunteers to execute company-wide hospitality events. Key Accomplishment *Streamlined onboarding and training processes that yielded 70% improvement in time management.



Sepulveda Household

• Rancho Santa Margarita, California, United States

• Household Operations Manager

  • 2009 - 2011

  *Oversaw daily household operations with responsibilities for managing financial budgets. *Hosted 30 international students while homeschooling youngest child. *Scheduled contractors to service home and coordinated childcare. *Oversaw daily household operations with responsibilities for managing financial budgets. *Hosted 30 international students while homeschooling youngest child. *Scheduled contractors to service home and coordinated childcare.



Choose Interiors

• Aliso Viejo, California, United States

• Managing Partner

  • 2005 - 2009

  *Led business development/operations management for startup interior design company servicing 34 cities. Key Achievements: *Sustained 90% completion rates on interior design projects through rigorous project management tracking focused on client proposals, contracts, and vendor orders aligning to timelines and deliverables. *Drove 25% increases in client repeat business by utilizing QuickBooks for accounting accuracy and accelerated cash flows. *Led business development/operations management for startup interior design company servicing 34 cities. Key Achievements: *Sustained 90% completion rates on interior design projects through rigorous project management tracking focused on client proposals, contracts, and vendor orders aligning to timelines and deliverables. *Drove 25% increases in client repeat business by utilizing QuickBooks for accounting accuracy and accelerated cash flows.



Roadwire Automotive

• Commerce, California, United States

• Nationwide Customer Service Manager

  • 2004 - 2007

  *Recruited, trained, and developed 11-member team for National Customer Service call center. Key Accomplishments: *Implemented standard operating procedures that increased productivity and accuracy by 75%. *Recognized by President and Vice President for increasing employee morale within six months of tenure. *Recruited, trained, and developed 11-member team for National Customer Service call center. Key Accomplishments: *Implemented standard operating procedures that increased productivity and accuracy by 75%. *Recognized by President and Vice President for increasing employee morale within six months of tenure.