Annette Berard
Staff SDET Engineer at LiveRamp- Claim this Profile
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Bio
Jun Jiang
It is my honor to work with Annette at Symantec for more than six years. She brought a positive and professional skills&attitude to the team, took multi roles such as quality assurance, performance testing, and automation testing engineer. She is flexible and learns quickly, especially on new cloud technologies. AWS, Aurora, Rest API, Rabbitmq, Kafka, Micro Services, Postman, and Jmeter. She is the most reliable coworker and a hard worker, helpful to others and never let the team down.
Brenda Francis PMP, SSM, CSM, CSPO
I was fortunate to have worked with Annette at Symantec; I found her to be a highly skilled, detail oriented, and extremely efficient engineer. She was one of two QA engineers on a new project where the team members were remote from one another. She brought a positive and professional attitude to the team, despite having little direction and changing requirements. She quickly learned Hadoop and Flume even though she had very little exposure to either technology beforehand. I could ask her to do several tasks and Annette could juggle them easily; she is flexible and learns quickly in a constantly changing and highly demanding environment. Many engineers have commented on her ability to explain difficult concepts and her willingness to help others. If I were building a team, Annette would be at the core.
Jun Jiang
It is my honor to work with Annette at Symantec for more than six years. She brought a positive and professional skills&attitude to the team, took multi roles such as quality assurance, performance testing, and automation testing engineer. She is flexible and learns quickly, especially on new cloud technologies. AWS, Aurora, Rest API, Rabbitmq, Kafka, Micro Services, Postman, and Jmeter. She is the most reliable coworker and a hard worker, helpful to others and never let the team down.
Brenda Francis PMP, SSM, CSM, CSPO
I was fortunate to have worked with Annette at Symantec; I found her to be a highly skilled, detail oriented, and extremely efficient engineer. She was one of two QA engineers on a new project where the team members were remote from one another. She brought a positive and professional attitude to the team, despite having little direction and changing requirements. She quickly learned Hadoop and Flume even though she had very little exposure to either technology beforehand. I could ask her to do several tasks and Annette could juggle them easily; she is flexible and learns quickly in a constantly changing and highly demanding environment. Many engineers have commented on her ability to explain difficult concepts and her willingness to help others. If I were building a team, Annette would be at the core.
Jun Jiang
It is my honor to work with Annette at Symantec for more than six years. She brought a positive and professional skills&attitude to the team, took multi roles such as quality assurance, performance testing, and automation testing engineer. She is flexible and learns quickly, especially on new cloud technologies. AWS, Aurora, Rest API, Rabbitmq, Kafka, Micro Services, Postman, and Jmeter. She is the most reliable coworker and a hard worker, helpful to others and never let the team down.
Brenda Francis PMP, SSM, CSM, CSPO
I was fortunate to have worked with Annette at Symantec; I found her to be a highly skilled, detail oriented, and extremely efficient engineer. She was one of two QA engineers on a new project where the team members were remote from one another. She brought a positive and professional attitude to the team, despite having little direction and changing requirements. She quickly learned Hadoop and Flume even though she had very little exposure to either technology beforehand. I could ask her to do several tasks and Annette could juggle them easily; she is flexible and learns quickly in a constantly changing and highly demanding environment. Many engineers have commented on her ability to explain difficult concepts and her willingness to help others. If I were building a team, Annette would be at the core.
Jun Jiang
It is my honor to work with Annette at Symantec for more than six years. She brought a positive and professional skills&attitude to the team, took multi roles such as quality assurance, performance testing, and automation testing engineer. She is flexible and learns quickly, especially on new cloud technologies. AWS, Aurora, Rest API, Rabbitmq, Kafka, Micro Services, Postman, and Jmeter. She is the most reliable coworker and a hard worker, helpful to others and never let the team down.
Brenda Francis PMP, SSM, CSM, CSPO
I was fortunate to have worked with Annette at Symantec; I found her to be a highly skilled, detail oriented, and extremely efficient engineer. She was one of two QA engineers on a new project where the team members were remote from one another. She brought a positive and professional attitude to the team, despite having little direction and changing requirements. She quickly learned Hadoop and Flume even though she had very little exposure to either technology beforehand. I could ask her to do several tasks and Annette could juggle them easily; she is flexible and learns quickly in a constantly changing and highly demanding environment. Many engineers have commented on her ability to explain difficult concepts and her willingness to help others. If I were building a team, Annette would be at the core.
Experience
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LiveRamp
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United States
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Advertising Services
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700 & Above Employee
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Staff SDET Engineer
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May 2022 - Present
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Ford Motor Company
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Software Engineer
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Feb 2020 - Apr 2022
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Sr QA Lead
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Oct 2019 - Feb 2020
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Symantec
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United States
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Software Development
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700 & Above Employee
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Principal SQA Engineer
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2013 - Aug 2019
• Led testing on several core microservices for Symantec Integrated Cyber Defense Manager, which provides an integrated platform for Symantec’s enterprise security product portfolio in the cloud. • Performed web service API testing using Postman and Jmeter. • Technical/Feature QA lead on numerous features for Symantec Mobility Manager, which provides mobile device management, application management and security for Android, iOS and Windows devices. • Collaborated with Product… Show more • Led testing on several core microservices for Symantec Integrated Cyber Defense Manager, which provides an integrated platform for Symantec’s enterprise security product portfolio in the cloud. • Performed web service API testing using Postman and Jmeter. • Technical/Feature QA lead on numerous features for Symantec Mobility Manager, which provides mobile device management, application management and security for Android, iOS and Windows devices. • Collaborated with Product Owners, Developers, and Architects to drive Test Strategy in an Agile/Scrum development cycle. • Create and maintain test environments utilizing AWS and VMware ESX. • Created test plans, executed tests, and coordinating release testing. • Mentor and train SQA engineers on products and QA processes and provide guidance on areas of software expertise to team members. • Experience with performance testing using Jmeter. • Contributed to API test automation using Python, Java. • Experienced with Windows, Linux and Mac operating systems. • Part of the Critical Response Team coordinating with the backline support on escalations on Symantec Mobility Manager. • Worked effectively with offshore teams.
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Senior SQA Engineer
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Feb 2013 - Oct 2013
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WorkForce Software
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United States
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Software Development
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500 - 600 Employee
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Professional Services QA Team Lead
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2012 - 2013
• Created the Configuration QA Team processes and procedures for EmpCenter Time & Attendance software. • Identified weaknesses in current QA processes and made recommendations for process improvements. • Planned/coordinated sprint specific testing. • Designed customized test plans and test scripts for configuration projects. • Participated in and coordinated the reporting and retesting of configuration issues by the project team. • Created the Configuration QA Team processes and procedures for EmpCenter Time & Attendance software. • Identified weaknesses in current QA processes and made recommendations for process improvements. • Planned/coordinated sprint specific testing. • Designed customized test plans and test scripts for configuration projects. • Participated in and coordinated the reporting and retesting of configuration issues by the project team.
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Symantec
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United States
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Software Development
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700 & Above Employee
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Senior SQA Engineer
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2011 - 2012
• Tested a variety of software including Symantec Protection Center, SPC Mobile on Windows, Linux, Mac, and iOS devices. • Worked in agile development environment utilizing VersionOne to track project iterations. • Participated in project planning and task breakdowns for iterations. • Created test design and risk analysis documents based on requirements from PRDs and FSDs. • Defined and executed positive and negative test scripts for functional and regression testing. • Ran… Show more • Tested a variety of software including Symantec Protection Center, SPC Mobile on Windows, Linux, Mac, and iOS devices. • Worked in agile development environment utilizing VersionOne to track project iterations. • Participated in project planning and task breakdowns for iterations. • Created test design and risk analysis documents based on requirements from PRDs and FSDs. • Defined and executed positive and negative test scripts for functional and regression testing. • Ran NUnit automated test cases and used NCover to analyze code coverage. • Verified data using SQL queries, VB scripts, Powershell scripts. • Demonstrated ability to quickly identify software defects and documented specific steps to reproduce issues in defect management system. • Used Aptest and HP Quality Center for test case management. • Trained new SQA Engineers on products and quality assurance processes and provided guidance on areas of software expertise to team members.
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SQA Engineer
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2008 - 2011
• Created and executed test scripts for functional and regression testing of Symantec Framework Management, Symantec Installation Manager and Symantec Protection Center applications. • Identified, documented and tracked product defects. • Assisted development in quickly root causing software defects. • Created test environments using VMware Workstation, VMware ESX and Altiris Deployment Server.
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Software Support Engineer
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2006 - 2008
• Provided advanced technical support to Altiris Global Support Services team and to Altiris customers for Wise products, including Wise Package Studio, Wise for Windows Installer and WiseScript Editor, and for Altiris products including Recovery Solution, Application Management, Application Metering and HP Client Management. • Assisted with the resolution of technically challenging issues related to complex software installations by utilizing code review, script programming, issue… Show more • Provided advanced technical support to Altiris Global Support Services team and to Altiris customers for Wise products, including Wise Package Studio, Wise for Windows Installer and WiseScript Editor, and for Altiris products including Recovery Solution, Application Management, Application Metering and HP Client Management. • Assisted with the resolution of technically challenging issues related to complex software installations by utilizing code review, script programming, issue replication and testing. • Consistently exceeded department and individual goals for the overall time to resolution of issues. • Responsible for creating and updating internal and external Knowledgebase articles to share problem/cause/resolution information, troubleshooting tips, best practices, and training information.
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Education
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Wayne State University
BS, Computer Science
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