James Cribb
Manager at CoverMyMeds- Claim this Profile
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Topline Score
Bio
Muhammed Abdulnour
I have had the pleasure to work under James when I was at Recall. Under his leadership, I have grown both personally and professionally. James has the ability to bring out the best in people and motivate them to perform to their full potential. Not only does James possess leadership qualities, his technical skills are just as impressive. Working with James, I was blown away by his broad knowledge and expertise of all aspects of networking. He has in-depth knowledge of architecting, managing, and troubleshooting routing, switching, firewall, and load balancing platforms. He has an extensive knowledge of various networking vendors open standard and proprietary protocols and technologies. He utilizes industry best practices and principles for optimal performance. He has the ability to identify business needs and requirements and translate them into a functional technical solutions and add value to existing products and services. James was a great leader and mentor to me. His candor, work ethic, and expertise inspired me to be a better engineer. I would relish the opportunity to work with him again in the future and I cannot recommend him highly enough.
Jim Mitchell
I had the pleasure of partnering with James as his manager at Recall for approximately two years. Acting as Recall’s senior network engineer, James is responsible for the design, implementation and coordination of global networks that spanned 23 countries and 300 plus sites. His depth of knowledge of WAN, LAN and network applications and technologies are superior and his dedication to his work is first rate. He has my highest recommendation
Muhammed Abdulnour
I have had the pleasure to work under James when I was at Recall. Under his leadership, I have grown both personally and professionally. James has the ability to bring out the best in people and motivate them to perform to their full potential. Not only does James possess leadership qualities, his technical skills are just as impressive. Working with James, I was blown away by his broad knowledge and expertise of all aspects of networking. He has in-depth knowledge of architecting, managing, and troubleshooting routing, switching, firewall, and load balancing platforms. He has an extensive knowledge of various networking vendors open standard and proprietary protocols and technologies. He utilizes industry best practices and principles for optimal performance. He has the ability to identify business needs and requirements and translate them into a functional technical solutions and add value to existing products and services. James was a great leader and mentor to me. His candor, work ethic, and expertise inspired me to be a better engineer. I would relish the opportunity to work with him again in the future and I cannot recommend him highly enough.
Jim Mitchell
I had the pleasure of partnering with James as his manager at Recall for approximately two years. Acting as Recall’s senior network engineer, James is responsible for the design, implementation and coordination of global networks that spanned 23 countries and 300 plus sites. His depth of knowledge of WAN, LAN and network applications and technologies are superior and his dedication to his work is first rate. He has my highest recommendation
Muhammed Abdulnour
I have had the pleasure to work under James when I was at Recall. Under his leadership, I have grown both personally and professionally. James has the ability to bring out the best in people and motivate them to perform to their full potential. Not only does James possess leadership qualities, his technical skills are just as impressive. Working with James, I was blown away by his broad knowledge and expertise of all aspects of networking. He has in-depth knowledge of architecting, managing, and troubleshooting routing, switching, firewall, and load balancing platforms. He has an extensive knowledge of various networking vendors open standard and proprietary protocols and technologies. He utilizes industry best practices and principles for optimal performance. He has the ability to identify business needs and requirements and translate them into a functional technical solutions and add value to existing products and services. James was a great leader and mentor to me. His candor, work ethic, and expertise inspired me to be a better engineer. I would relish the opportunity to work with him again in the future and I cannot recommend him highly enough.
Jim Mitchell
I had the pleasure of partnering with James as his manager at Recall for approximately two years. Acting as Recall’s senior network engineer, James is responsible for the design, implementation and coordination of global networks that spanned 23 countries and 300 plus sites. His depth of knowledge of WAN, LAN and network applications and technologies are superior and his dedication to his work is first rate. He has my highest recommendation
Muhammed Abdulnour
I have had the pleasure to work under James when I was at Recall. Under his leadership, I have grown both personally and professionally. James has the ability to bring out the best in people and motivate them to perform to their full potential. Not only does James possess leadership qualities, his technical skills are just as impressive. Working with James, I was blown away by his broad knowledge and expertise of all aspects of networking. He has in-depth knowledge of architecting, managing, and troubleshooting routing, switching, firewall, and load balancing platforms. He has an extensive knowledge of various networking vendors open standard and proprietary protocols and technologies. He utilizes industry best practices and principles for optimal performance. He has the ability to identify business needs and requirements and translate them into a functional technical solutions and add value to existing products and services. James was a great leader and mentor to me. His candor, work ethic, and expertise inspired me to be a better engineer. I would relish the opportunity to work with him again in the future and I cannot recommend him highly enough.
Jim Mitchell
I had the pleasure of partnering with James as his manager at Recall for approximately two years. Acting as Recall’s senior network engineer, James is responsible for the design, implementation and coordination of global networks that spanned 23 countries and 300 plus sites. His depth of knowledge of WAN, LAN and network applications and technologies are superior and his dedication to his work is first rate. He has my highest recommendation
Experience
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CoverMyMeds
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Manager
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Jan 2022 - Present
Promoted to Manager of Network Security ISS on 1/16/2022.
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Team Lead Network Security
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Nov 2019 - Jan 2022
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RelayHealth
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United States
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Information Technology and Services
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300 - 400 Employee
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Sr. Network Security Engineer
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Nov 2019 - Jan 2022
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QTS Data Centers
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sr. Network Security Engineer
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May 2016 - Nov 2019
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ActiveHealth
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United States
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Wellness and Fitness Services
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200 - 300 Employee
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Sr. Network Engineer
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Nov 2014 - Jan 2016
- Responsible for support, maintenance, and design improvements of all network and security infrastructure across all nationwide remote sites and datacenters. This included management of remote hands engineers as well as close collaboration with our datacenter partners and sister and parent companies. - Created and implemented new remote site network design to increase availability and improve routing efficiency. Redesigned included new core layer 3 design as well as new “stacking” layer 2 design to ease scalability, improve availability, and minimize the time needed for remote replacement. - Lead SSL Security Remediation project. This included security scans and analysis on all of our external facing websites. Remediation steps included load balancer OS upgrades, SSL certificate upgrades, as well as implementing restricted SSL ciphers. - SME/Technical Lead on Bluecoat Proxy SG appliances. Performed policy improvements for easier management of ruleset and increased security. Upgraded proxy cluster to latest supported release. Configured Bluecoat Director for central policy control and device management. - Lead in nationwide VPN client improvement project. Included design and documentation creation for knowledge sharing and troubleshooting. Implemented two-factor authentication for Mac VPN clients and certificate based authentication for Windows VPN clients. - Mentor to Jr. Network Engineer. Also led cross-training initiative between Voice and Network teams. Show less
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VMware Workspace ONE
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United States
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Software Development
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300 - 400 Employee
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Sr. Network Engineer
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Apr 2013 - Nov 2014
- Designed and supported global network and security infrastructure for all critical sites in the US, India, UK, and Australia. This included complete design, hardware configuration, vendor coordination, and planning with multiple infrastructure teams and vendors. - Lead and executed high availability project at Atlanta HQ office. This included Cisco VSS implementation at the core, hardware upgrades, fiber path planning and installation, and carefully executed configuration changes. - Implemented new Cisco Nexus 7000, and 2000 switches in Atlanta HQ office. This included detailed configuration, installation, operating under strict change windows, and project planning/management. - Designed, implemented, and supported F5 load balancers for production, QA, and development environments. Required detailed configuration, support, and custom iRule scripting to support the needs of vigorous application testing and deployments. - Performed detailed network and security monitoring and analysis. Utilized enterprise level tools for traffic and log analysis such as Cisco Prime, PRTG Enterprise, ACS, and StealthWatch. Implemented Cisco NetFlow for troubleshooting, trending, and growth projection models. Executed traffic captures as needed including deep level packet inspections. - Proficient use and experience in Visio 2013 Professional. Created and maintained global network diagrams including secure/private confidential drawings and separate sanitized drawings for customers, and other external vendors and partners. Show less
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Recall
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United States
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Information Services
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700 & Above Employee
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Sr. Network Engineer
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Feb 2008 - Apr 2013
- Designed, configured, and supported Recall’s global network in 26 countries across the world. Provided Tier 3 & 4 network and security support for the global network. Support included phone, e-mail, remote and on-site troubleshooting. - Lead team of two network engineers to support Recall’s global network. Worked as key decider for hiring engineers, vendor and carrier contracts, and infrastructure technology decisions for the global organization. - Designed, configured and lead major datacenter projects in Malaysia, Atlanta, London, and Sweden. This included complete design, hardware configuration, vendor coordination, and planning with multiple infrastructure teams and vendors, - Performed Global Datacenter core switch upgrade (Cisco IOS to Arista). This included comparison and analysis between Cisco Nexus and Arista switching. Installed new HA Arista configuration and led migration of datacenter cores to new Arista technology. This design and process was repeated for all global datacenters (5 in total). - Performed a global replacement of Cisco VPN concentrators with ASA VPN firewalls. Created new VPN client profiles with enhanced security and redundancy. Worked closely with production support teams for client rollout and training. - Performed daily network monitoring and analysis. Utilized monitoring tools and device commands to verify proper operational state of network and security infrastructure. Reviewed and analyzed log files and data captures as needed. - Migrated over 30 global business critical websites from old web services environment (Cisco CSS) to new F5 LTMs and GTMs. Show less
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Product Support Specialist
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2006 - 2008
- Provided Tier 3 & 4 technical support for all Verari server and bladerack products. Support included phone, e-mail, and on-site troubleshooting. - Responsible for escalating product problems to engineering and continuing to drive resolution. This required working closely with helpdesk, engineering, and the customer to ensure complete customer satisfaction and resolution. - Customer Support included server diagnostics and repair, network configuration and troubleshooting, and OS and application troubleshooting. - Created detailed site and trip reports for all critical customer problems. - Provided product and support process training to employees (Field Engineers) as well as to customers. Created and maintained internal Knowledgebase and Technical Information Bulletins. Show less
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Network Engineer
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2005 - 2006
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Dell EMC
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Network Engineer
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2001 - 2005
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Education
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West Valley College
Community
