Bill Kushner
Vice President at MicroCare Corporation- Claim this Profile
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Bio
Experience
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MicroCare, LLC
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United States
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Chemical Manufacturing
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1 - 100 Employee
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Vice President
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Jul 2016 - Present
- Leading an enhanced distributor channel partner program- Developing both global product portfolio and revenue generation continuous improvements programs- Working with senior leadership to explore possible collaborative partnerships- Helping to create new strategic "Best in Class" programs and Continuous Improvement culture - M&A - Leading an enhanced distributor channel partner program- Developing both global product portfolio and revenue generation continuous improvements programs- Working with senior leadership to explore possible collaborative partnerships- Helping to create new strategic "Best in Class" programs and Continuous Improvement culture - M&A
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Techni-Tool
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United States
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Retail Office Equipment
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1 - 100 Employee
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VP of Product Management and Operations
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Jan 2013 - Jan 2017
• Managed 10 product team members and 70 distribution center associates across 2 locations• Developed extensive relationships with key suppliers’ most senior leaders• Created effective strategic plans to increase sales revenue and support new market segments• Led product management and supplier integration activities for $90m in sales and $60m in COGS• Expanded product and supplier portfolio via supplier agreements to increase revenue, earnings and compliance• Negotiated a more comprehensive and dynamic transportation network for parcels and LTL shipments• Secured new suppliers adding several million dollars in incremental revenue to the business• Introduced new facility LEED standards and principles to our business.• Implemented robust continuous improvement programs/processes• Created significant savings through indirect purchases by leveraging our scale (packaging, utilities, as well as various supplies and services)• Leveraged synergy opportunities with our National Institute of Standards and Testing certification program and other core value services to deliver millions of dollars in incremental revenue at elevated margins
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Vice President of Product Management and Operations
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Jul 2000 - Jan 2013
• Led supply chain management and product procurement to support an $85m business• Developed a full test instrumentation category of major brands to provide credibility and over $15m in revenue• Oversaw a business continuity team with quarterly reviews to update Best Practices • Responsible for all major insurance claims for business interruption resulting in over $1m in recouped losses• Introduced a creative financial payment vehicle that delivered over a million dollars of profits that also helped fund a new company-wide employee recognition program• Developed ongoing telecommunication strategies and logistics to enhance the customer experience• Initiated a continuous full time associate training program focused on products, customer experience and proper sales etiquette which became a Center of Sales Excellence• Initiated several new online businesses to serve transactional based companies at a value price utilizing Techni-Tool inventory. Also, established a new master distributor business to serve our partners• Full responsibility for land acquisition, construction and relocation of a state of the art 115k square foot corporate headquarters
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Vice President of Operations
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Oct 1980 - Jul 2000
• Led 108 associates in various contact centers and DC operations for over 20 years• Created Supplier of the Month campaigns with top partners to increase revenue in addition to company and customer awareness• Implemented a comprehensive telecommunications strategy to support multi-location customer call routing, reporting and analytics and company mobile strategy; employed call monitoring and taping to enhance customer experience• Developed and managed lean warehousing practices for more effective and accurate inbound and outbound order processing• Set industry standard with same day shipping up to 5:00 PM EST • Responsible for government contracts and administration• Managed the largest multi-year government contract in company history (17,700 tool kits valued at $6m)• Negotiated and managed numerous facility expansion construction projects• Introduced and created a new calibration services program to customer base• Set up first ever western Region office in Tempe, AZ
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Supply Chain Management Consultant
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Jan 2016 - Jun 2016
- Developed product portfolio programs to stimulate sales through leading brands and filling product gaps- Created "Best in Class" processes for supplier and distributor clients- Initiated private label branding projects- Worked with clients to improve their sales channel and partnership programs- Wrote new policy protocols for manufacturing clients- Re-wrote financial goals and processes to create new and improved profit streams for clients- Provided distributor channel analysis for supplier clients
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Wassco
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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VP of Operations
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2009 - Aug 2013
• Full P&L responsibility for a $7m revenue business• Revitalized company strategies with a business plan focusing on new meaningful value proposition to our customers • Instituted new customer service practices, value proposition and standards• Repaired severely impacted supplier relationships to a credible business partnership• Negotiated new terms, pricing and metrics with all suppliers which delivered a 22.4% increase in margin improvement• Initiated best practices in the distribution within velocity picking, batching and extended pick-ups to enhance the customer experience
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Marn Design Inc
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United States
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Automotive
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Owner
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May 1998 - Nov 2001
• Facilitated the purchase of an office supply and furniture design business serving small to medium sized companies • Developed and implemented the business plan, organization and strategy• Re-energized the organization by utilizing telesales and outside sales to increase revenue and profit • Facilitated the purchase of an office supply and furniture design business serving small to medium sized companies • Developed and implemented the business plan, organization and strategy• Re-energized the organization by utilizing telesales and outside sales to increase revenue and profit
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Education
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Temple University
Business Administration and Management, Operations and Marketing -
La Salle University
Public Administration, Business Administration and Management, General