Southwest Airlines D225 Cadet

• Oct 2021 - Present

Process Assistant

• Dec 2020 - Sep 2021

• Labor tracked and managed a team of over 50 associates that scanned, sorted, and loaded at least 30,000 packages a night• Coached and trained associates on quality, productivity, and safety measures• Discovered and implemented new systematic processes on the Outbound Ship Dock that streamlined package delivery and resulted in network-wide recognition

Outbound Shipping Lead

• Sep 2020 - Dec 2020

• Assist Outbound Ship Clerk as TDR Lead (Trailer Dock Release Lead), managing arrival, departure and crucial pull times • Virtually find and track packages to reduce dwell times and improve customer satisfaction• Sort, load and ensure efficiency throughout dock processes• Supports Tier 3 Ship Dock Process Assistant with their daily responsibilities, including allocating labor, assigning job duties, and communicating with the pack team

Project Manager

• Sep 2019 - May 2020

• Managed a team of 15 through Covid-19, adapting to a different form of communication and competition scene• Streamlined an advertising campaign with a $4 million budget• Defined timeline, deliverables and milestones for the duration of the project• Directed initiatives from conceptualization to implementation• Assisted in recruiting, interviewing and selecting University of Alabama's 2020 National Student Advertising Team including one for project management, four strategy and insights team members, two media team members, four creatives, and two art directors

Marketing and Communications Intern

• Mar 2018 - May 2020

• Developed press releases, social media posts, articles and more content for Culverhouse News. • Co-managed the Culverhouse brand on four different platforms, including Facebook, Instagram, Twitter and LinkedIn.• Pursued leads and ideas on behalf of Culverhouse to further the brand image.• Brainstormed, created and implemented multiple digital media campaigns throughout the year.• Maintained a database of media citations on external coverage of Culverhouse and its components.• Reconstructed the College’s website faculty and staff directory.• Assisted in covering outreach efforts and events concerning Culverhouse's research centers, including, but not limited to, the Alabama Center for Real Estate, the EDGE: Incubator and Accelerator, and the Center for Business and Economic Research.

AAF NSAC Insights and Strategy Team Member- Finalist

• Sep 2018 - Jun 2019

• Awarded MRI-Simmons Inspired by Insight Award for best strategy-led campaign• Conducted research for three months, attaining 1,804 research touchpoints in all 50 states.• Analyzed Simmons OneView data in an Excel spreadsheet, gathering insight on the target audience.• Utilized Mintel and other database data to further understanding of target industry and consumer behaviors.• Created a Qualtrics survey, conducted one-on-one depth interviews and assisted in two focus groups of 10 participants to gather qualitative data on target audience.• Presented research findings and potential strategy ideas for advertising campaign.• Brainstormed and monitored execution tactics, ensuring they remained on strategy.• Won districts and finished sixth out of eight finalists in Hollywood, Florida.

Virtual Assistant

• Mar 2017 - Jan 2019

• Managed multiple business Facebook accounts over the course of nearly two years.• Increased page followers by more than 7,500.• Utilized Facebook Insights to monitor consumer engagement, predict behavior and analyze demographics.• Strategically scheduled content, reaching thousands of users daily.• Collaborated with clients on new strategies to organically increase engagement activity. • Managed multiple business Facebook accounts over the course of nearly two years.• Increased page followers by more than 7,500.• Utilized Facebook Insights to monitor consumer engagement, predict behavior and analyze demographics.• Strategically scheduled content, reaching thousands of users daily.• Collaborated with clients on new strategies to organically increase engagement activity.

Campaign Intern

• Feb 2018 - Nov 2018

• Effectively supplied information for the planning, implementation and hosting of several events throughout the state of Alabama.• Wrote briefings on policy issues and demographics about Alabama citizens for the candidate.• Volunteered in field work, including phone banking and canvassing, increasing awareness about the candidate and voter turnout.• Traveled across Alabama, engaging with thousands of supporters. • Effectively supplied information for the planning, implementation and hosting of several events throughout the state of Alabama.• Wrote briefings on policy issues and demographics about Alabama citizens for the candidate.• Volunteered in field work, including phone banking and canvassing, increasing awareness about the candidate and voter turnout.• Traveled across Alabama, engaging with thousands of supporters.

Sponsorship Intern

• May 2018 - Aug 2018

• Worked on several brand accounts, providing content used in recaps for clients.• Consistently checked the demographics and effectiveness of digital and print media throughout the park.• Engaged thousands of guests in sponsored events throughout the summer.• Attended a weekly conference call to learn about current projects happening in all of the Six Flags parks. • Worked on several brand accounts, providing content used in recaps for clients.• Consistently checked the demographics and effectiveness of digital and print media throughout the park.• Engaged thousands of guests in sponsored events throughout the summer.• Attended a weekly conference call to learn about current projects happening in all of the Six Flags parks.

Marketing and Promotions Team Lead

• May 2017 - Aug 2017

• Conducted over 100 qualitative and quantitative surveys on guests in the park.• Assisted the Corporate Alliance team in planning and executing events throughout the park.• Led a team of individuals, providing support and encouragement as we met weekly and monthly quotas.• The team successfully held the top spot out of all other parks for the most amount of surveys done and the best quality of surveys done. • Conducted over 100 qualitative and quantitative surveys on guests in the park.• Assisted the Corporate Alliance team in planning and executing events throughout the park.• Led a team of individuals, providing support and encouragement as we met weekly and monthly quotas.• The team successfully held the top spot out of all other parks for the most amount of surveys done and the best quality of surveys done.