Experience

Uniquities

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Senior Assistant Store Manager

  • Mar 2023 - Present

  Chapel Hill, North Carolina, United States

• Manager-in-training

  • Mar 2023 - Aug 2023

  Raleigh-Durham-Chapel Hill Area



ivy & leo

• United States
• Retail
• 1 - 100 Employee

• Store Manager

  • Dec 2022 - Feb 2023

  Raleigh, North Carolina, United States • Drove business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership, execution of training programs, and continuous coaching on and off the sales floor. • Maintained a visually inspiring boutique that is compelling to guests by developing visual decision-making skills. • Directed employees in daily operations such as serving customers, inventory taking, reconciling cash, and managing in store marketing • Ensured scheduling… Show more • Drove business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership, execution of training programs, and continuous coaching on and off the sales floor. • Maintained a visually inspiring boutique that is compelling to guests by developing visual decision-making skills. • Directed employees in daily operations such as serving customers, inventory taking, reconciling cash, and managing in store marketing • Ensured scheduling of team members is completed to deliver expected level of guest service and maximizing sales potential • Attracted, recruited, onboarded, trained and retained team members who are guest-focused and demonstrate the ability to drive sales with their knowledge of fashion. Show less



Willson Jones Carter & Baxley, P.A.

• United States
• Legal Services
• 1 - 100 Employee

• Paralegal

  • Dec 2020 - Oct 2022

  Raleigh, North Carolina, United States * Prepared, organized, stored and retrieved case files, which included evidence, exhibits, depositions, pleadings and other items. * Gathered and analyzed information and documentation, such as medical records and summarized same to enhance litigation strategies. * Developed and maintained records regarding billable hours spent on specific cases and maintained Firm billable hours standards. * Assisted counsel in preparing answers, providing documentation and information for discovery… Show more * Prepared, organized, stored and retrieved case files, which included evidence, exhibits, depositions, pleadings and other items. * Gathered and analyzed information and documentation, such as medical records and summarized same to enhance litigation strategies. * Developed and maintained records regarding billable hours spent on specific cases and maintained Firm billable hours standards. * Assisted counsel in preparing answers, providing documentation and information for discovery requests.

• Legal Assistant

  • Sep 2020 - Dec 2020

  Raleigh, North Carolina, United States * Facilitated efficient document management for the Raleigh legal team through organization and updating of physical and electronic case files by printing, scanning, importing and exporting documents generated or received, as needed. * Served as liaison to property management, IT services, and external service providers. * Collaborated with firm accounting and clients to process reimbursements and payment of various invoices for the Raleigh office. * Scheduled mediations, depositions… Show more * Facilitated efficient document management for the Raleigh legal team through organization and updating of physical and electronic case files by printing, scanning, importing and exporting documents generated or received, as needed. * Served as liaison to property management, IT services, and external service providers. * Collaborated with firm accounting and clients to process reimbursements and payment of various invoices for the Raleigh office. * Scheduled mediations, depositions, etc., and calendaring of same. * Ordered court reporters and reserved conference rooms for depositions and mediations.



Progressive Insurance

• United States
• Insurance
• 700 & Above Employee

• Claims Generalist Associate

  • Sep 2019 - Aug 2020

  Raleigh, NC, United States * Acted as liaison between the company and the customers by being the point of contact for all involved parties in the claim. * Substantiated legitimate claims and denied unjustified claims by conducting a proper investigation regarding liability in a timely manner. * Resolved total loss claims by reviewing all conditioning and prior damage to confirm the actual cash value was accurate when negotiating the settlement with the customer.



Dry Goods USA

• United States
• Retail
• 100 - 200 Employee

• Store Manager

  • Jul 2019 - Aug 2019

  Raleigh, North Carolina * Ultimately responsible for all store functions, operations, profitability, and customer service. * Created employee schedules while meeting budgeted payroll hours on a weekly basis. * Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. * Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. * Set effective store schedules… Show more * Ultimately responsible for all store functions, operations, profitability, and customer service. * Created employee schedules while meeting budgeted payroll hours on a weekly basis. * Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. * Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. * Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements. * Performed statistical analyses to gather data for operational and forecast team needs. * Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

• Store Manager

  • Sep 2018 - Jul 2019

  Rochester, Minnesota * Ultimately responsible for all store functions, operations, profitability, and customer service. * Created employee schedules while meeting budgeted payroll hours on a weekly basis. * Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. * Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. * Set effective store schedules… Show more * Ultimately responsible for all store functions, operations, profitability, and customer service. * Created employee schedules while meeting budgeted payroll hours on a weekly basis. * Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings. * Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. * Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements. * Performed statistical analyses to gather data for operational and forecast team needs. * Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

• Assistant Store Manager

  • Sep 2017 - Oct 2018

  West Des Moines, IA * Provided customer assistance with apparel, jewelry, accessories and shoe purchases. * Coordinated interview process, conducted interviews and made hiring recommendations. * Redesigned and updated floor displays to showcase the latest trends. * Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. * Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.

• Assistant Store Manager

  • Jun 2016 - Sep 2017

  Coralville, Iowa, United States * Provided customer assistance with apparel, jewelry, accessories and shoe purchases. * Coordinated interview process, conducted interviews and made hiring recommendations. * Redesigned and updated floor displays to showcase the latest trends. * Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities. * Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.



Hy-Vee, Inc.

• Retail
• 700 & Above Employee

• General Merchandise Clerk

  • Aug 2012 - Dec 2017

  Johnston, Iowa • Performed quarterly inventory • Set new inventory • Assisted customers with any problems or concerns they had • Discovered new products to bring in to catch customer’s attention

• Garden Center Clerk

  • Mar 2009 - Jun 2014

  Johnston, Iowa • Maintained care for plants • Sold inventory to customers • Loaded customers purchases into cars to help boost customer experience • Counted all inventory outside monthly

• Salad Bar Clerk

  • Nov 2010 - Aug 2012

  Johnston, Iowa • Prepared product to be sold daily • Cleaned the work place hourly to keep the product fresh • Handled special orders for individual customers

• Health Market Clerk

  • Aug 2008 - Nov 2010

  Johnston, Iowa • Stocked the shelves with product when it came in the store • Assisted customers with questions about the Health Market



Grimmway Farms

• Farming
• 700 & Above Employee

• Sales & Merchandising Specialist

  • Jan 2016 - May 2016

  IA/KS/MO/NE/SD - Managed TRUE Organic Juice in 200+ grocery retailers across IA, KS, MO, NE and SD. - Developed relationships with store management teams to ensure good placement and ultimately increased sales. - Effectively planned and executed in-store demos and marketing events for TRUE Organic Juice. - Conducted store audits for TRUE Organic Juice in various grocery chain accounts. - Completed mileage reports weekly and expense reports monthly.



Central College

• United States
• Higher Education
• 300 - 400 Employee

• Student Support Services Newsletter Editor

  • Aug 2014 - Dec 2014

  Pella, Iowa • Responsible for overseeing all aspects of the SSS newsletter • Assigned Articles • Designed a new, eye-catching layout • Continuously meet bi-weekly deadlines

• Student Support Services Office Assistant

  • Aug 2014 - Dec 2014

  Pella, Iowa Assist in all facets of office work.