Experience

Lenoir Community College

• Higher Education
• 100 - 200 Employee

• Workforce Development Coordinator

  • Feb 2020 - Present

  • Develop and manage various skilled trade programs, such as Automotive repair, Auto Collision Repair, CDL Truck Driving Training and Real Estate Broker Pre-licensing. • Oversee and coordinate special interest programs such as motorcycle safety, defensive driving courses, and Taxidermy. • Discover and maintain relationships of collaboration with program supporters in the community• Communicate and collaborate with employers in the industry to keep training programs’ goals up to date• Expand and develop existing programs to make them available to the Spanish speaking population of Eastern North Carolina, in collaboration with the Latino Education Center at Lenoir Community College. • Promote a culture of positivity and respect in the work environment• Seek out educated and experienced instructors who fit in that culture• Design marketing materials and marketing strategies to promote existing offerings• Develop recruitment plans and strategies that attract prospective students• Collaborate with the NC Works Career Center and the East Carolina Workforce Development Board to promote programs• Promote and schedule interview events with local industry for graduates• Collaborate with county schools to present programs to students at school events

• English Second Language Instructor

  • Oct 2018 - Present

  ESL Instructor• Plan and organize instruction in a bilingual and multicultural format, to maximize Spanish speaking students' learning, employing appropriate teaching and learning strategies with sensitivity.• Establish and follow meaningful learning objectives, including students own expectations for the class.• Create an atmosphere of respect and camaraderie among students, to minimize the stress and anxiety that comes with the process of learning skills in a new language.• Apply current best practices in classroom techniques, materials, and available instructional technology.• Implement the use of Active Learning Strategies, such as role plays, to engage students in learning, while fostering analysis and evaluation of class content. • Design and administer, various types of qualitative or quantitative student evaluations in a fair and consistent form.• Show enthusiasm to teach, motivating students to attend class, and keeping a satisfactory rate of attendance and retention.• Maintain accurate attendance and student progress records.

• Recruiter

  • Oct 2018 - Feb 2020

  Recruiter Latino Programs• Develop strategies and recruitment plans for various workforce development programs offered in Spanish through the Centro Educativo Latino (Latino Education Center), at the Continuing Education division. • Promote and maintain awareness of Latino programs and other Continuing Education (CE) programs and services.• Design and direct the development of advertisements, special projects, and other printed publications as identified for the Latino population.• Attend career expos, fairs, and other recruiting events, and participate in community outreach initiatives.• Generate submission of personal referrals and building pool of prospective students.• Conduct follow-up meetings, telephone calls, and emails with prospective students and employers.• Prepare and distribute packets of information to businesses, industries, and civic organizations.• Assist with the registration process of new students.



Independent Contractor and Consultant

• Spanish Interpreter

  • Aug 2014 - Present

  • Providing language services in the Eastern North Carolina Area• Interpreting and translating for Limited English Proficient Hispanics in medical settings.• Educating medical providers in the use of Spanish interpreters.• Meeting satisfaction goals for both medical providers and patients. • Providing language services in the Eastern North Carolina Area• Interpreting and translating for Limited English Proficient Hispanics in medical settings.• Educating medical providers in the use of Spanish interpreters.• Meeting satisfaction goals for both medical providers and patients.



City of Greenville, NC

• Park Attendant

  • Mar 2018 - Dec 2020

  • Providing communication and customer service in both English and Spanish.• Planning and coordinating activities for children during Open Play Mondays. • Assisting in the coordination of other park events.• Giving bilingual tours in the Walter L. Stasavich Science & Nature Center and Love a Sea Turtle STEAM Lab. • Educating visitors on the various flora, fauna and ecosystems found in the park.• Maintenance and supervision of park areas. • Providing communication and customer service in both English and Spanish.• Planning and coordinating activities for children during Open Play Mondays. • Assisting in the coordination of other park events.• Giving bilingual tours in the Walter L. Stasavich Science & Nature Center and Love a Sea Turtle STEAM Lab. • Educating visitors on the various flora, fauna and ecosystems found in the park.• Maintenance and supervision of park areas.



Sabor Modern Latin Cuisine

• Server and Management Assistant

  • Apr 2018 - Oct 2018

  • Perfected multicultural and bilingual menu presentation skills, providing customers a holistic intercultural and culinary understanding, of the restaurant offerings, leading to more sales, better customer service and customer retention and loyalty.• Coordinating and negotiating recurring and one-time large catering services. Providing culturally appropriate recommendations to clients on the menu, to deliver the best service to cater their needs. Delivering the food to clients responsibly, according to agreements on stipulated time and date.• Assisting general manager in restaurant operations duties, including the development of marketing strategies, negotiating with vendors, creating official restaurant documents, inventory, among others.



Cherry Hill Programs

• United States
• Photography
• 300 - 400 Employee

• Local Manager

  • Mar 2018 - Mar 2018

  • Oversaw the operations of the Easter Bunny Photo Set at the Greenville Mall from March 24 to March 31, 2018.• Recruited a multi-cultural and multi-lingual professional staff to cater the growing diverse community in the area.• Provided bilingual customer service.• Prepared working schedule for staff.• Cash register duties, doing daily bank deposits and communicating daily sales report to upper management.• Troubleshooting to ensure the proper operations of photographic equipment and cash register.• Built a positive relationship with mall staff and administration.• Worked with Mall’s marketing coordinator on daily strategies and special initiatives.



Villa Verde Dominican Cuisine Restaurant

• Professional Services

  • May 2017 - Nov 2017

  • Assisted in restaurant operations.• Assisted in managerial duties.• Customer service• Oversaw lunch truck’s budget and daily operations. • Planned and developed a culturally appropriate menu to serve Hispanic migrant field workers. • Assisted in restaurant operations.• Assisted in managerial duties.• Customer service• Oversaw lunch truck’s budget and daily operations. • Planned and developed a culturally appropriate menu to serve Hispanic migrant field workers.



East Carolina University

• United States
• Higher Education
• 700 & Above Employee

• Graduate Research Assistant

  • Jan 2017 - Mar 2017

  • Department of Nutrition Sciences• Scheduled and conducted field interviews on nutrition and eating habits in the low income population of Eastern North Carolina• Analyzed qualitative and quantitative data• Data entry

• Graduate Assistant

  • Aug 2015 - Dec 2016

  • Performed MAIS program related duties• Organized alumni databases• Identified and recommended online sources on Digital Humanities.

• Graduate Assistant

  • Aug 2015 - May 2016

  • Managed social media to promote graduate programs for the Graduate School.• Assessed graduate programs’ websites.• Assisted international students navigate the graduate school system.• Assisted in various duties and events.



QmedRx

• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Acount Manager

  • Aug 2014 - Jul 2015

  • Marketed compounded medications to medical providers in North Carolina.• Account management and customer service. • Marketed compounded medications to medical providers in North Carolina.• Account management and customer service.



Great Outdoor Provision Co.

• United States
• Retail
• 1 - 100 Employee

• Sales Consultant

  • Jan 2014 - Jul 2014

  • Merchandised outdoor products.• Provided bilingual customer service.• Managed the boating and transportation department. • Advised customers on product choices. • Merchandised outdoor products.• Provided bilingual customer service.• Managed the boating and transportation department. • Advised customers on product choices.



Vidant Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Spanish Medical Interpeter

  • May 2009 - Feb 2014

  • Advocate and Interpreter for LEP (Limited English Proficiency) patients and families. Assist them as they navigate the healthcare system.• Assist in coordinating the care of complex LEP patients.• Translate written material in a timely manner.• Educate hospital staff regarding the use of Spanish Interpreters and other language services, and cross-cultural understanding in the healthcare.• Assist providers in the use of video interpretation equipment.• Collaborate with awareness programs in the Latino Community regarding health and wellness.• Meeting patient satisfaction goals.• Hospital areas included as an interpreter: Oncology, Behavioral Health Unit, Cardiovascular Department (CATH-Lab), Emergency Department (Triage, registration, general emergencies, trauma bay), Intensive and Intermediate Care Units, Palliative Care, Radiology Department, Rehabilitation Department, Women’s and Children’s Hospital (Triage, NICU, Deliveries, C-Section, Birth Certificates), among many others.



University of Puerto Rico-Mayaguez

• Higher Education
• 700 & Above Employee

• Biologist/ Research Assistant

  • Jan 2005 - Aug 2007

  • Assisted in the design, development and implementation of Marine Protected Areas in Puerto Rico, under the Caribbean Coral Reef Institute.• Scheduled and conducted field interviews with fishermen, using qualitative methodology,to learn and document about traditional ecological knowledge, social activities and economic development practices within their coastal communities. These were essential elements to develop a comprehensive strategic plan for the conservation of marine and coastal resources.• Assisted in the planning of community dialogues with stakeholders involved in the various projects.• Created tools on SPSS (Statistical Package for the Social Sciences) to analyze qualitative data from various research projects conducted at the time. • Managed the research center’s official blog to disseminate information about research activities, and general marine and coastal scientific knowledge. • Assisted as a photographer in various projects.



University of Puerto Rico-Mayaguez

• Higher Education
• 700 & Above Employee

• Undergraduate Assistant

  • Dec 2001 - Dec 2002

  • Assisted and participated as an undergraduate student in various coastal research initiatives through the COSTAS Project (Capacity-building for Oceanic Sustainability via Training Aimed at Students).• Participated in training workshops on the conservation of marine and coastal resources. • Initiated my training and understanding of the use of qualitative methodology in scientific research. • Assisted and participated as an undergraduate student in various coastal research initiatives through the COSTAS Project (Capacity-building for Oceanic Sustainability via Training Aimed at Students).• Participated in training workshops on the conservation of marine and coastal resources. • Initiated my training and understanding of the use of qualitative methodology in scientific research.