Social Media Manager

• Nov 2021 - Present

Used social media marketing tools to create and maintain the company’s brandWork with marketing professionals to develop social media marketing campaignsInteract with customers and other stakeholders via the company’s social media accountsAnalyze the company’s digital marketing plan and social media strategy and identifying strategic weaknesses and making recommendations for improvementsResearch social media trends and informing management of changes that are relevant to the company’s marketing activitiesSetting key performance indicators (KPIs) for social media campaigns, such as targets for a certain number of shares or likes and measuring a campaign’s performance against the KPIs

Assistant General Manager

• Aug 2021 - Nov 2021

Responsible for all operations of a 3.8 Million dollar restaurant.Managed, trained and ensured professional development of 50+employees.Increased sales by 18 percent through quality food, exceptional service and social media marketing.Reduced food costs 5%, Liquor costs 2%, labor costs 4%Implemented inventive marketing strategies to drive increased salesResponsible for budget preparation, revenue management and weekly P&L reports.Ensured compliance with all regulatory requirements and facilitated inspections.Maintained strong floor presence to ensure guest satisfaction and employee engagement.Investigate and resolve complaints regarding food, service or accommodations.Create menu design, Facebook ads, Instagram posts, reels and stories. • Photograph food, dining and event space to provide original contentManaged and monitored performance of social media ad campaigns.Designed, published and monitored the performance of special announcements and monthly newsletter campaigns.

Operations/Marketing Manager

• Mar 2019 - Jul 2021

Created an original burger concept from the ground up. Designed and generated logos for digital media and print. Designed and provided routine maintenance for website and all social media accounts. Designed, scheduled and boosted campaigns and promotional advertisements. Practiced successful business strategies by listening to customer feedback, conducting market research and implementing changes that have helped grow this business into it's 2nd year with steady growth and potential to reach new heights.

Marketing Operations Manager

• Oct 2012 - Jun 2021

Developed an American comfort food bar/restaurant concept. Created original logos and artwork for digital and print media. Designed and provided routine maintenance for website and all social media accounts. Designed, scheduled and boosted campaigns and promotional advertisements. Developed business strategies by listening to customer feedback, conducting market research and by staying abreast with current industry trends.

Operations Manager

• Nov 2012 - Mar 2019

Independent Technology Consultant

• Nov 2017 - Dec 2020

Helping restaurant owners find the right technology solution, so that they can focus on what's most important, running their business! Helping restaurant owners find the right technology solution, so that they can focus on what's most important, running their business!

Account Executive

• Jan 2012 - Sep 2017

Account manager in the SpeedLine Solutions division of Micros Retail Systems Inc. To drive new sales for Oracle - Micros point of sale technologies in the Middlesex, Morris and Union counties of New Jersey as well as Staten Island, NY. Account manager in the SpeedLine Solutions division of Micros Retail Systems Inc. To drive new sales for Oracle - Micros point of sale technologies in the Middlesex, Morris and Union counties of New Jersey as well as Staten Island, NY.

System Designer/Programmer

• Nov 2008 - Feb 2012

MICROS Retail Systems, Inc. is the leader in the POS (Point of Sales) industry providing solutions for the restaurant, bar, lounge, retail and hotel industry. Outside of our corporate headquarters, our New York City dealership is the largest grossing independant office in the United States. Some of our clients include Gordon Ramsey New York Restaurants, The Thomas Keller Restaurant Group, Restaurant Associates, BR Guest Hospitality, etc. MICROS Retail Systems, Inc. is the leader in the POS (Point of Sales) industry providing solutions for the restaurant, bar, lounge, retail and hotel industry. Outside of our corporate headquarters, our New York City dealership is the largest grossing independant office in the United States. Some of our clients include Gordon Ramsey New York Restaurants, The Thomas Keller Restaurant Group, Restaurant Associates, BR Guest Hospitality, etc.

Project Manager/Implementer

• Aug 2006 - Nov 2008