Luis M.Tejada, BBA, MSMR

Account Manager at Accumet Engineering, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Fitchburg, Massachusetts, United States, US
Languages
  • Español Native or bilingual proficiency
  • Inglés Native or bilingual proficiency

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Credentials

  • Business Intelligence
    Universidad Iberoamericana
    Apr, 2017
    - Oct, 2024
  • Effective Supervision
    INTRAS
    May, 2015
    - Oct, 2024
  • Development of New Business Strategies
    SENA
    Feb, 2013
    - Oct, 2024

Experience

  • Accumet Engineering, Inc.
    • United States
    • Industrial Machinery Manufacturing
    • 1 - 100 Employee
    • Account Manager
      • Aug 2021 - Present

      • Build strong relationships and act as trusted advisor for the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience, collaborating with various internal departments to ensure that they fulfill all customer requests.• Develop Lead tracking system increasing sales in USD$400K a year, implementing a sales database that expanded potential clients’ regions and products portfolio in 20%.• Forecast and track key account metrics responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.• Ensure clients receive notices and updates on all planned changes through email, phone, online presentations, screen-share and in person meetings.

  • King Auto Sales
    • Sales Manager
      • Dec 2019 - Present

      Recruited for the implementation of customer satisfaction procedures and work with them to arrange the best financing options, approve vehicle discounts and promotional efforts in the company. Train new sales staff and provided weekly feedback to all staff members while maintain updated database on all available vehicles pricing and applicable discounts. • Slashed payroll/ benefits administration cost 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.• Implementation and development of Digital marketing strategy achieving 40% branch awareness and target reach.

Education

  • Instituto Tecnológico de Santo Domingo
    Master's degree, Marketing
    2012 - 2014
  • Instituto Tecnológico de Santo Domingo
    Bachelor of Business Administration (BBA), International Business
    2006 - 2010

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