Luis M.Tejada, BBA, MSMR
Account Manager at Accumet Engineering, Inc.- Claim this Profile
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Español Native or bilingual proficiency
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Inglés Native or bilingual proficiency
Topline Score
Bio
Credentials
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Business Intelligence
Universidad IberoamericanaApr, 2017- Oct, 2024 -
Effective Supervision
INTRASMay, 2015- Oct, 2024 -
Development of New Business Strategies
SENAFeb, 2013- Oct, 2024
Experience
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Accumet Engineering, Inc.
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United States
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Account Manager
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Aug 2021 - Present
• Build strong relationships and act as trusted advisor for the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience, collaborating with various internal departments to ensure that they fulfill all customer requests.• Develop Lead tracking system increasing sales in USD$400K a year, implementing a sales database that expanded potential clients’ regions and products portfolio in 20%.• Forecast and track key account metrics responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.• Ensure clients receive notices and updates on all planned changes through email, phone, online presentations, screen-share and in person meetings.
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Sales Manager
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Dec 2019 - Present
Recruited for the implementation of customer satisfaction procedures and work with them to arrange the best financing options, approve vehicle discounts and promotional efforts in the company. Train new sales staff and provided weekly feedback to all staff members while maintain updated database on all available vehicles pricing and applicable discounts. • Slashed payroll/ benefits administration cost 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services.• Achieve company objectives through effective planning, setting sales goals, analyzing performance data, and projecting future performance.• Implementation and development of Digital marketing strategy achieving 40% branch awareness and target reach.
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Education
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Instituto Tecnológico de Santo Domingo
Master's degree, Marketing -
Instituto Tecnológico de Santo Domingo
Bachelor of Business Administration (BBA), International Business