Joel M
Digital Project Director at GOOD Agency- Claim this Profile
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English Native or bilingual proficiency
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Bio
David Shiell BAcc GAICD
In my career I have employed and worked alongside hundreds of people. Whilst finding people with solid, functional, role related skills is always difficult, finding people who are exuberant, resilient, competent in their role and can inspire others is nigh on impossible! Joel is all of these. Despite his work with House of Kaizen being his first official operations role, what Joel lacked in experience, he made up for via politeness, intelligence and a genuine drive to want to make things better. Joel is a natural leader who has reminded me what passion, hard work and a kind heart can produce...a superb human being that's a total pleasure to work with. I have nothing but respect for Joel and would highly recommend him and happily work with him again in the future.
Alain Portmann
Joel joined House of Kaizen as a Client Operations Manager and he was quickly promoted to manage delivery across our CX team. Having worked with Joel across multiple projects I can testify to his can-do attitude, strong work ethic and deep knowledge on the commercial and technical aspects of project management, site build, usability testing, and content management. Joel's infectious positive energy is a great catalyst to get the best work and collaboration from teams.
David Shiell BAcc GAICD
In my career I have employed and worked alongside hundreds of people. Whilst finding people with solid, functional, role related skills is always difficult, finding people who are exuberant, resilient, competent in their role and can inspire others is nigh on impossible! Joel is all of these. Despite his work with House of Kaizen being his first official operations role, what Joel lacked in experience, he made up for via politeness, intelligence and a genuine drive to want to make things better. Joel is a natural leader who has reminded me what passion, hard work and a kind heart can produce...a superb human being that's a total pleasure to work with. I have nothing but respect for Joel and would highly recommend him and happily work with him again in the future.
Alain Portmann
Joel joined House of Kaizen as a Client Operations Manager and he was quickly promoted to manage delivery across our CX team. Having worked with Joel across multiple projects I can testify to his can-do attitude, strong work ethic and deep knowledge on the commercial and technical aspects of project management, site build, usability testing, and content management. Joel's infectious positive energy is a great catalyst to get the best work and collaboration from teams.
David Shiell BAcc GAICD
In my career I have employed and worked alongside hundreds of people. Whilst finding people with solid, functional, role related skills is always difficult, finding people who are exuberant, resilient, competent in their role and can inspire others is nigh on impossible! Joel is all of these. Despite his work with House of Kaizen being his first official operations role, what Joel lacked in experience, he made up for via politeness, intelligence and a genuine drive to want to make things better. Joel is a natural leader who has reminded me what passion, hard work and a kind heart can produce...a superb human being that's a total pleasure to work with. I have nothing but respect for Joel and would highly recommend him and happily work with him again in the future.
Alain Portmann
Joel joined House of Kaizen as a Client Operations Manager and he was quickly promoted to manage delivery across our CX team. Having worked with Joel across multiple projects I can testify to his can-do attitude, strong work ethic and deep knowledge on the commercial and technical aspects of project management, site build, usability testing, and content management. Joel's infectious positive energy is a great catalyst to get the best work and collaboration from teams.
David Shiell BAcc GAICD
In my career I have employed and worked alongside hundreds of people. Whilst finding people with solid, functional, role related skills is always difficult, finding people who are exuberant, resilient, competent in their role and can inspire others is nigh on impossible! Joel is all of these. Despite his work with House of Kaizen being his first official operations role, what Joel lacked in experience, he made up for via politeness, intelligence and a genuine drive to want to make things better. Joel is a natural leader who has reminded me what passion, hard work and a kind heart can produce...a superb human being that's a total pleasure to work with. I have nothing but respect for Joel and would highly recommend him and happily work with him again in the future.
Alain Portmann
Joel joined House of Kaizen as a Client Operations Manager and he was quickly promoted to manage delivery across our CX team. Having worked with Joel across multiple projects I can testify to his can-do attitude, strong work ethic and deep knowledge on the commercial and technical aspects of project management, site build, usability testing, and content management. Joel's infectious positive energy is a great catalyst to get the best work and collaboration from teams.
Experience
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GOOD Agency
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Digital Project Director
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Apr 2023 - Present
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PIVOT Digital Health
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Operations & Project Manager
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Jan 2022 - Jan 2023
Digital health is being revolutionised. Recent global events have forced change, accelerated adoption of digital services and forged new partnerships with technology experts. We believe that by their very nature, large, global organisations work against the rapid adaptation and change required to triumph in the new digital healthcare landscape. It’s time for the pharmaceutical and healthcare industry to shape up; to do more; to do better. My role consisted of leading/contributing towards various commercial growth projects within sales & marketing, as well as project/account management of Pivot's key pillar account delivering omnichannel campaigns & CX strategic projects. Show less
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Burning Reel
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United Kingdom
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Movies, Videos, and Sound
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1 - 100 Employee
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New Business Director
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Apr 2021 - Sep 2021
We are a Revolutionary, Integrated Production Studio. We are Expert Imagineers, Capturers & Craftspeople. Creative thinkers, fearless brainstormers, ambitious go-getters & relentless hard workers are the kinds of people that make up what we call Burning Reel Studios. Together, we are a formation of rare, specially selected creative experts that result in Burning Reel Studios being an industry-first, award-winning, new breed of integrated video production agency. Our fully integrated solution caters to the complete E2E of video & film production: Direction & Creative Strategy / Production / Post Production My role consisted of designing, implementing & activating an E2E sales & marketing 'engine', curating new business strategies to achieve commercial growth targets via new business and organic growth of existing accounts. Show less
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Daydot
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Head of Commercial Growth
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Jan 2020 - Apr 2021
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Atos
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France
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IT Services and IT Consulting
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700 & Above Employee
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Senior Business Consultant - CX & Digital Transformation
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Jan 2019 - Jan 2020
PSA Groupe - Vauxhall Europe, Salesforce Cloud Implementation & Marketing Automations. HMRC - CX Workshop for Disseminating a Culture of Experimentation within the Organisation. National Grid - CX Journey Mapping Workshop PSA Groupe - Vauxhall Europe, Salesforce Cloud Implementation & Marketing Automations. HMRC - CX Workshop for Disseminating a Culture of Experimentation within the Organisation. National Grid - CX Journey Mapping Workshop
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House of Kaizen
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United States
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Advertising Services
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1 - 100 Employee
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Head of Delivery
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May 2018 - Jan 2019
Overseeing project management and studio teams / Agency Resource Management / Lead Client Stakeholder comms, Contracting and Delivery/Production Lead
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Operations Manager (Digital CX)
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Mar 2017 - May 2018
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Exposure
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United Kingdom
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Marketing Services
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100 - 200 Employee
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Producer
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Aug 2016 - Mar 2017
Digital project management for: BAU + Migration project: Libratone (Global) BAU: Alton Towers App Development: Dove US Video production project management for: 1 x Video campaign for Microsoft. Video can be viewed here: https://www.facebook.com/jmounsey/posts/10158346937935321 Digital project management for: BAU + Migration project: Libratone (Global) BAU: Alton Towers App Development: Dove US Video production project management for: 1 x Video campaign for Microsoft. Video can be viewed here: https://www.facebook.com/jmounsey/posts/10158346937935321
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Hogarth
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United Kingdom
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Advertising Services
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700 & Above Employee
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Digital Project Manager
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Oct 2015 - Aug 2016
Website and BAU project management for: Santander UK Website and BAU project management for: Santander UK
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CACI Ltd
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United Kingdom
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Business Consulting and Services
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700 & Above Employee
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Project Manager - Digital Campaigns
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Mar 2014 - Oct 2015
Digital campaign project management for clients such as: EDF Energy Starwood Hotels Chelsea Football Club Digital campaign project management for clients such as: EDF Energy Starwood Hotels Chelsea Football Club
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JBi Digital
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Project & Client Services Manager
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Aug 2012 - Feb 2014
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Education
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2002 - 2008
John Hampden Grammar School
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2009 - 2010
Buckinghamshire Chilterns University College
PASS, National Diploma of Foundation Art & Design -
St Peters
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