Experience

Flagler Health+

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Digital Strategy and Innovation, Program Manager

  • Apr 2019 - Present

  Driven professional with 15 years of successful experience in healthcare, excelling in program management, change management, and implementing digital strategies with an aim to improve patient engagement and the overall health of communities. A proven innovator with an inspiring passion for strong communication, partnerships, and leveraging technology to achieve organizational goals related to the customer journey.Select Accomplishments•Managing and shaping Flagler Health+ digital strategy from conception to execution through implementation using the minimal viable product approach that attracted healthcare providers, clinicians, and patients as early adopters to the platform.•Responsible for fostering relationships with leaders of a strategic digital development partner, Healthfully.io, overseeing project development lifecycle, resulting in growth from zero to 35,000 users. •Managing strategic business-to-business partnerships with AmWell and Publix Supermarkets, which supported the successful launch of ten walk-in clinics for virtual urgent care inside Publix Stores and two public schools. •Led provider group transition to Telescope Health, resulting in improved patient engagement, satisfaction, and increased volumes.•Responsible for leading multiple project teams from strategic planning to successful implementation, including:- Flagler Health+ Anywhere “Digital Front Door” App. on IOS and Android as well as web-based application and virtual, in-store kiosks.- Walk in Care Kiosk Virtual Urgent Care at select Publix Supermarkets transition from previous third-party services to Flagler Health+ Anywhere application, resulting in $500,000 in yearly contract savings - HealthySite+ a COVID monitoring and tracking tool for employers featured in “Modern Healthcare”- TechConnect+ a digital hub for health coaching, digital device sales, and remote patient monitoring.- Remote patient monitoring pilot program for primary care.