Experience

Clementoni

• Italy
• Manufacturing
• 200 - 300 Employee

• Export Sales Manager

  • May 2020 - Present

  Recanati, Marches, Italy Clementoni is one of the most important Italian companies with a focus on Educational Toys. As an Export Sales Manager I am responsible for the Market Development and the Enhancement of the distribution channels for the following geographical areas: - Latin America - Mexico - United States I develop and maintain professional relationships with all clients and supervise achievement of all sales targets for all assign areas and analyze all customer requirements to prepare… Show more Clementoni is one of the most important Italian companies with a focus on Educational Toys. As an Export Sales Manager I am responsible for the Market Development and the Enhancement of the distribution channels for the following geographical areas: - Latin America - Mexico - United States I develop and maintain professional relationships with all clients and supervise achievement of all sales targets for all assign areas and analyze all customer requirements to prepare appropriate sales strategies. I work directly with our clients (Distributors, Retailers, Wholesalers, etc.) managing their product portfolio, pricing strategy and promotional activities. Working closely with each customer helps us reinforce the Clementoni brand recognition and boost our products' presence along the territory. In the end I maintain professional relationships with all customers and distributors to ensure satisfaction of consumers with all company products and services. Part of my tasks involve on site visit to each customer and their facilities, as well as annual participation to all international Toy Fairs and events. In this way I am able to gather feedback from the on everything from market trends to new business opportunities. Key activities involve the development of a strategy and yearly budget definition, sales forecasts and daily monitoring of the sales trends of the markets, besides supervising the commercial back office for the assigned markets.

• National Key Account Manager UK

  • Nov 2021 - Feb 2023

  As an National Key Account Manager I am responsible for managing a portfolio of the largest and most strategic clients in the UK market. Including: - ARGOS - Sainsbury's - TJ Morris - The Entertainer - B&M - TJX (Worldwide account management) Part of my tasks involve on site visit to each customer and their facilities, as well as annual participation to the London Toy Fairs and UK events. In this way I am able to gather feedback from the clients on everything from… Show more As an National Key Account Manager I am responsible for managing a portfolio of the largest and most strategic clients in the UK market. Including: - ARGOS - Sainsbury's - TJ Morris - The Entertainer - B&M - TJX (Worldwide account management) Part of my tasks involve on site visit to each customer and their facilities, as well as annual participation to the London Toy Fairs and UK events. In this way I am able to gather feedback from the clients on everything from market trends to new business opportunities. Key activities involve the development of a strategy and yearly budget definition, sales forecasts and daily monitoring of the sales trends of the clients and UK market, besides supervising the commercial back office for the assigned markets. Other key objectives include: - Meet business growth targets - Increase customer satisfaction to protect and increase existing customer revenue - Manage commercial tender and contract negotiations with customers



ALTEN

• France
• IT Services and IT Consulting
• 700 & Above Employee

• Business Manager

  • Jun 2018 - Apr 2020

  Milan Area, Italy ALTEN Italia is a multinational consulting company working in the fields of technology and engineering. As Business Manager I am responsible for the development of the Business Unit - Automotive. The mains activities are: Sales and Business Development - Ensuring the development of the business unit by defining a business plan & development strategy. - Gathering new business leads in consulting with actual customers. - Prospections of new clients and relationship… Show more ALTEN Italia is a multinational consulting company working in the fields of technology and engineering. As Business Manager I am responsible for the development of the Business Unit - Automotive. The mains activities are: Sales and Business Development - Ensuring the development of the business unit by defining a business plan & development strategy. - Gathering new business leads in consulting with actual customers. - Prospections of new clients and relationship development to build the clients portfolio. - Optimizing business profitability. - Negotiation and closing of offer deals on service-based contracts (fixed-price, SLA-based, delivery-based) or on time-based contracts (T&M, Technical Assistance). - Support in achievement of commercial objectives and pro-active development of corrective actions. Human Resources - Talent Acquisition: Engineering and technology recruitment and selection to build the team of consultants that support my clients in their projects. - Training and Development: Together with the consultant and the client define a training and development path for the consultant to provide a high quality service. - Evaluation, Review and Career Path development: Provide the proper feedback to consultants at the end of the year, recognizing hard-work, performance and results achieved. Management: - Management of a team of consultants and mobilize consultants in accordance with the appropriate skills needed in each project. - Monitor projects, ensuring customer satisfaction and success of the consultants. - Customer Management: Organizing and coordinating the commercial relationships with my clients. - Supervision of the financial status of my activies to optimize business profitability, monitoring P&L of my Business Unit. Show less



Carrefour Italia

• Italy
• Retail Groceries
• 700 & Above Employee

• Project Management Intern

  • Jan 2018 - Jun 2018

  Milan Area, Italy In charge of the Project Management activities of all the Pricing and Margin Managemet department, including but not limited to: time planning, deadline management, resource management, work-plan management, follow-up, monitoring and controlling activities. Change Management of the department's processes and procedures for regulating change between the Pricing Department and various other business units like Acquisition and Category (Product Management).



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• HR Recruiting and Employer Branding

  • Jul 2017 - Jan 2018

  Milan Area, Italy My tasks as an HR Recruiter and Employer Branding Intern consisted on the execution of the complete recuiting process for young talents. I was in charge of everything from the screening of CVs, to the organization of the assessment days and the execution of group and individual interviews. Part of my role also included the organization and management of internal projects (Code Like a Girl) and the participation to national (Career Days) and international (CEMS Career Forum 2017, Budapest)… Show more My tasks as an HR Recruiter and Employer Branding Intern consisted on the execution of the complete recuiting process for young talents. I was in charge of everything from the screening of CVs, to the organization of the assessment days and the execution of group and individual interviews. Part of my role also included the organization and management of internal projects (Code Like a Girl) and the participation to national (Career Days) and international (CEMS Career Forum 2017, Budapest) recruiting events. Advanced knowledge of Taleo and HireVue (recorded interview platform) were acquired. Show less



Gatto Cucine S.r.l.

• Export Account

  • Jul 2016 - Apr 2017

  Ancona, Italien Plan and coordinate international communication in spanish, english or italian, with export accounts. Contribute to the sustainable international development of the company. Coordinate international operations between Gatto Cucine S.r.l. and external partners. Follow-up on export operations. Constituting and maintaining a pluricultural network of contacts. Develop optimal use and adaptation of communication techniques depending on the person and situation. Responsible for… Show more Plan and coordinate international communication in spanish, english or italian, with export accounts. Contribute to the sustainable international development of the company. Coordinate international operations between Gatto Cucine S.r.l. and external partners. Follow-up on export operations. Constituting and maintaining a pluricultural network of contacts. Develop optimal use and adaptation of communication techniques depending on the person and situation. Responsible for managing key export accounts, maintaining a long term relationship with accounts and maximising sales opportunities within them. Carry out every task with profitability, quality and customer satisfaction objectives in mind. Knowledge of AS400 system. Show less



AIESEC in Umeå

• Local Committee President

  • Jun 2015 - Jun 2016

  Umeå, Sverige I promote multicultural understanding in Sweden and in the world by supplying international talents to Umeå and by sending local talents abroad. I help young students develop into leaders that are effective communicators, who are social aware and who care about global issues, by sending them either on internships or volunteering for NGOs abroad. Within AIESEC, students become solutions seekers. Responsibilities: - Internal and External Representation - Strategic… Show more I promote multicultural understanding in Sweden and in the world by supplying international talents to Umeå and by sending local talents abroad. I help young students develop into leaders that are effective communicators, who are social aware and who care about global issues, by sending them either on internships or volunteering for NGOs abroad. Within AIESEC, students become solutions seekers. Responsibilities: - Internal and External Representation - Strategic Direction - Legal & Financial Management - Executive Board Management - Operations Management

• Manager of Customer Sales

  • Jan 2015 - Jun 2015

  Umeå, Sverige Customer Sales Customer Retention Customer Satisfaction Online and offline communication with customers Give feedback to customers about our product Find a way to measure customer satisfaction and improve our services Manage a team of customer sales staff



MAX Burgers

• Sweden
• Restaurants
• 700 & Above Employee

• Kitchen Manager

  • Nov 2011 - Aug 2015

  Umea, Sweden Selling and keeping control of the cash flow. Manage the kitchen making sure that there was enough food and supplies for the day. Control of staff during shifts.



Umeå University

• Sweden
• Higher Education
• 700 & Above Employee

• Studentvärd/Student Ambassador

  • Sep 2013 - May 2015

  Umeå, Sverige Guide potential future students around Umeå University during a day of their choosing and depending of my availability. During this day, the potential student and I, go around the university, visit different lectures of the program that they are thinking of applying to and I answer all of their questions, as an ambasador of Umeå University.



AIESEC in Umeå

• Vice President of Outgoing Exchanges

  • Oct 2013 - May 2014

  Umeå, Sverige Making campaigns for recruiting students to go abroad. Selecting appropriate students through interview process. Sending selected students abroad for volunteering experiences and/or working internships. Customer Sales Customer Retention Customer Satisfaction Online and offline communication with customers Give feedback to customers about our product Find a way to measure customer satisfaction and improve our services Manage a team of customer sales staff



Umeå Kommun

• Sweden
• Government Administration
• 700 & Above Employee

• Coach/Interpreter

  • Aug 2013 - Feb 2014

  Umeå, Sverige I translated from Swedish to Spanish for teenage new comers in Umeå and help them introduce themselves into the society. Their first two months in Sweden I would be their coach. They could come to me whenever they needed it and I would help them in everything that I could. The program begun so that teenagers new in the Swedish society could get involved more in the society as well as know that they can be a part of the society.