Project/Executive/Product Manager

• Jan 2019 - Present

Responsible for the general operations of the company including projects: driving revenue growth, software development (using scrum methodology), product improvements and operations: product quality, performance reporting.

OtC Collections and Credit Management Manager

• Jul 2017 - Dec 2018

One of the largest pharmaceutical companies in the world, employing over 70,000 people worldwide. Total revenues of almost USD 40 billion globally.Responsible for collections and credit management activities for EMEA.● Establishment of a new Business Service Center (BSC) in Prague – setup of OtC teams, knowledge transfers and operational processes● Management of OtC processes for all European markets under the BSC responsibility● Close cooperation with local markets on operational targets● Departmental talent management and succession planning

Project Manager

• Mar 2016 - Jun 2017

Overall management of a project to implement Pubquiz services into 30 Pilsner Urquell venues across North and West Czech Republic.

Accounts Receivable Manager, Europe

• Feb 2014 - Feb 2016

Europe's leading specialist electrical and telecommunications retailer and services company, employing over 40,000 people in 9 countries with global revenues of almost £10 billion.Responsible for UK & Ireland and Nordics accounts receivable operations (credit, collections, cash allocation) for B2B, retail and intercompany.- Leadership of the 75 person strong department (5 teams)- Delivery of 8% operations efficiency savings in financial years 14/15 and 15/16- Design, implementation and control of B2B Credit Policy (PC World Business, UK and Ireland)- Ongoing performance management design/tracking: KPIs, SLA adherence, Employee and Customer Satisfaction, Quality performance- Development of a KPI-driven performance culture with impressive internal staff development results- FTE Efficiency: workload reduction, workload absorption, transition tracking/business case preparation- Departmental talent management and succession planning

Accounts Receivable Manager, EMEA

• Oct 2007 - Jan 2014

Global manufacturer and supplier of paints, coatings, optical products, specialty materials, chemicals, glass, and fiberglass with global revenues of over $15 billion.Responsible for operations and transitions of accounts receivable activities. AR support covering multiple European regions; cash application, master file maintenance, cash collections, credit management, invoicing, reporting.Establishment of the accounts receivable department in an SSC environment, delivery of transitions of activities from over 18 European locations:- Built and managed a department of 35 personnel- Ongoing design and implementation of the transition of accounts receivable duties from local accounting departments to Brno Shared Service Centre (SSC)- Standardization of processes across Europe including detailed documentation, process mapping, KPIs,SLAs/OLAs- Management of internal restructuring projects to improve efficiencies; moving from a country focus to a process focus- Design and implementation of a cash allocation automation program (Autobank) leading to 14% efficiency savings- Development and implementation of aging, cash and DSO reporting- Reduction of EMEA unallocated cash from €12 million to €- Implementation of governance and internal control procedures- Project management of P2P €120k project to deliver Intercompany flow-automation; a project to fully automate all EMEA intercompany billing across multiple ERP systems

Accounts Receivable Supervisor, EMEA

• Feb 2005 - Oct 2007

Manufacturer and worldwide supplier of mobile data capture and delivery equipment. Specializing in barcode scanners, mobile computers, RFID systems and Wireless LAN infrastructure.Responsible for collections and cash allocation:- EMEA Collections covering 11 European regions.- Responsible for collecting 150+million USD each quarter- Working with regional financial controllers to maintain and enhance business functionality.- Accurate and timely reporting to senior management- Managing a team of 10 Collectors & 2 Cash Appliers- Buildings of a strong, able team through individual development and new hires- Monitoring team holidays & sickness

Credit Control & Cash Allocation Analyst

• Oct 2003 - Jan 2005