Experience

WNS Denali

• United States
• Business Consulting and Services
• 500 - 600 Employee

• Senior Analyst

  • Jun 2021 - Present

  Marketing & Creative Services Category Lead - Procurement Operations • PR to PO Management • Contract Review • Training Delivery and Stakeholder Support • Business Process Management Services Marketing & Creative Services Category Lead - Procurement Operations • PR to PO Management • Contract Review • Training Delivery and Stakeholder Support • Business Process Management Services



Launch Consulting Group

• United States
• IT Services and IT Consulting
• 400 - 500 Employee

• Business Administrator

  • Sep 2019 - Jun 2021

  Consultant providing group business administration, support and information organization for the Growth + Experience | Data Platform + Growth team at Microsoft, corporate headquarters and virtually. * Administrative and technical support for a world wide team * Managing hardware procurement and device library program for global staff * Provide support for in-person and virtual events * External Staff operations for G+E and M365 FastTrack International Consultant providing group business administration, support and information organization for the Growth + Experience | Data Platform + Growth team at Microsoft, corporate headquarters and virtually. * Administrative and technical support for a world wide team * Managing hardware procurement and device library program for global staff * Provide support for in-person and virtual events * External Staff operations for G+E and M365 FastTrack International



3Sharp

• United States
• Marketing Services
• 1 - 100 Employee

• Happiness Hero

  • Dec 2018 - Sep 2019

  * Executive and group administrative support for boutique technical marketing and professional services firm * Assist IT Group device inventory management * HR recruiting and on-boarding for executive and technical staff * Promote 3Sharp Culture through development of team & morale events * Executive and group administrative support for boutique technical marketing and professional services firm * Assist IT Group device inventory management * HR recruiting and on-boarding for executive and technical staff * Promote 3Sharp Culture through development of team & morale events



Yellow Wood Academy

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Project Coordinator

  • Sep 2016 - Oct 2017

  * Support executive team & faculty through program development & information organization * Technical support: Built YWA Intranet in Google Sites as independent project * Coordinate professional & continuing education program for all staff and instructors * HR Recruiting and on-boarding for faculty and staff positions * Google apps administration & local SME * Coverage of related administrative positions as needed * Support executive team & faculty through program development & information organization * Technical support: Built YWA Intranet in Google Sites as independent project * Coordinate professional & continuing education program for all staff and instructors * HR Recruiting and on-boarding for faculty and staff positions * Google apps administration & local SME * Coverage of related administrative positions as needed



Google

• United States
• Software Development
• 700 & Above Employee

• Visual Data Specialist II

  • Jan 2015 - Sep 2016

  * Provide group administrative support reporting to (21) Sr. Site and Program Managers at Google Map Operations and Randstad * Projects include coordinating site visits for global operations, internal teams and subject matter immersions * Develop and maintain data collection, docs, sheets and creative collateral using internal tools in Google Apps environment * What I enjoy most about this role: using innovative technology, creating presos/info products and coordinating events Show less



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Data Indexer/Search Analyst

  • Apr 2012 - Dec 2012

  Web Query Analyst - Microsoft Bing *Contributed to refinement of developmental taxonomy/term store *Analyzed search queries (Bing) for user intent, determined the value of search results to improve the results of Bing visual image content. Indexer (v-) Microsoft Office *Indexing and digital asset management for MS Office.com to enhance findability and use of online templates Web Query Analyst - Microsoft Bing *Contributed to refinement of developmental taxonomy/term store *Analyzed search queries (Bing) for user intent, determined the value of search results to improve the results of Bing visual image content. Indexer (v-) Microsoft Office *Indexing and digital asset management for MS Office.com to enhance findability and use of online templates



OpalescentMedia

• Technical Writer/Instructional Technology Coordinator

  • Apr 2011 - Apr 2012

  * Independent contract indexing clinical patient data, utilizing open source CRM system for Evergreen Integrative Health. * Short term technical writing contract creating/indexing program accreditation materials for UW School of Dentistry RIDE Program. * Quarterly contract: course administration, content management and virtual reference service for the Health Information Technology Programs at Bellevue College. * Independent contract indexing clinical patient data, utilizing open source CRM system for Evergreen Integrative Health. * Short term technical writing contract creating/indexing program accreditation materials for UW School of Dentistry RIDE Program. * Quarterly contract: course administration, content management and virtual reference service for the Health Information Technology Programs at Bellevue College.



Amazon

• United States
• Software Development
• 700 & Above Employee

• Catalog Specialist I, Digital Operations Kindle eBooks | Kindle for Textbooks

  • Nov 2010 - Oct 2011

  * Kindle for Textbooks rapid conversion project management * Manage production aspects of Kindle Topaz Failover eBook conversion approvals, candidates, title reworks and archival data * Use of internal tools to publish eBooks to storefront * Working closely with internal and external teams to manage quality * Broad operational support: production, remedy ticketing, content and format QA and digital asset receipt tracking * Technical writing and editing: standard operating procedures, wikis, content QA for eBook business Show less



UW Medicine

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Program Coordinator

  • Jan 2001 - Nov 2010

  * Program development: administrative, material support of Care Management and Academic Medical Center Departments * Communications, outreach and development of intranet site content as managing editor * Information resource and document management, development, and curation * Management/administration: interviews, orientation and training for on-boarding staff * Technical writing and development of educational collaterals: Visio diagrams, policies and procedures * Program development: administrative, material support of Care Management and Academic Medical Center Departments * Communications, outreach and development of intranet site content as managing editor * Information resource and document management, development, and curation * Management/administration: interviews, orientation and training for on-boarding staff * Technical writing and development of educational collaterals: Visio diagrams, policies and procedures



The Evergreen State College

• United States
• Higher Education
• 500 - 600 Employee

• Undergraduate Writing and ESL Tutor

  • Jan 1998 - Jan 1999

  Writing construction, technique and English language conversation partner for undergraduate and ESL students. Writing construction, technique and English language conversation partner for undergraduate and ESL students.