Youssef Gaber
Data Analyst at Proper Business Solutions- Claim this Profile
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Arabic Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Foundations of Project Management
CourseraSep, 2022- Nov, 2024 -
Fundamentals of Digital Marketing
GoogleMay, 2020- Nov, 2024
Experience
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Proper Business Solutions
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Egypt
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Outsourcing/Offshoring
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300 - 400 Employee
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Data Analyst
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Jan 2023 - Present
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Fly Pie Ltd
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United Kingdom
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Advertising Services
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1 - 100 Employee
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Sales Agent
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Dec 2021 - May 2023
about the company Selling mobile phone contracts and other items to UK customers in association with UK customers Also Selling lines, land lines and routers * I got second place with the title of Top Achiever * My role calling new customers and building rapport with them Ask about the current product and gather information to offer the best offer with them matching his needs after making pain and pleasure rules Close and clarify the application form Take all customer banking details over the phone to set direct debit Verifying the product for him and taking referrals from the customers with building mutual trust relationship Reach out to new colleagues and help them find the right answers Show less
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Point of View
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Egypt
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Market Research
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1 - 100 Employee
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Assistant Project Manager
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Dec 2020 - Aug 2021
My job is to make detailed reports for all members of the work team and summarize them to be submitted to the management to help them raise the reality and make the right decisions about the project, and also to communicate with the Supervisors to ensure the quality of work in the field and make an assessment for each of them and take decisions in some cases that are difficult for The quallity team members also make a schedule for projects
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Quality Control Specialist
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Sep 2020 - Nov 2020
My role is to listen to the survey that call center agents have with people over the phone and make sure that the agents also adhere to the required rules.
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Field Supervisor
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Jul 2020 - Aug 2020
Communicate with all researchers to give them the information they need to conduct the survey process with people and find a solution to the field problems they are exposed to and work to solve them as widely as possible.
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Data Controller
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Apr 2020 - Jun 2020
Make a collection of all the surveys that the researcher conducted with the people during the field interview
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Researcher
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Jan 2020 - Mar 2020
Data collection by taking the questionnaire and filling it out in the link during the interview with people
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Education
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Helwan University Cairo
Bachelor of Laws - LLB, Law -
Arab authority for arbitration and the law
International Law and Legal Studies, Excellent