Youssef Gaber

Data Analyst at Proper Business Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Cairo, Cairo, Egypt, EG
Languages
  • Arabic Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Credentials

  • Foundations of Project Management
    Coursera
    Sep, 2022
    - Nov, 2024
  • Fundamentals of Digital Marketing
    Google
    May, 2020
    - Nov, 2024

Experience

    • Egypt
    • Outsourcing/Offshoring
    • 300 - 400 Employee
    • Data Analyst
      • Jan 2023 - Present

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Sales Agent
      • Dec 2021 - May 2023

      about the company Selling mobile phone contracts and other items to UK customers in association with UK customers Also Selling lines, land lines and routers * I got second place with the title of Top Achiever * My role calling new customers and building rapport with them Ask about the current product and gather information to offer the best offer with them matching his needs after making pain and pleasure rules Close and clarify the application form Take all customer banking details over the phone to set direct debit Verifying the product for him and taking referrals from the customers with building mutual trust relationship Reach out to new colleagues and help them find the right answers Show less

    • Egypt
    • Market Research
    • 1 - 100 Employee
    • Assistant Project Manager
      • Dec 2020 - Aug 2021

      My job is to make detailed reports for all members of the work team and summarize them to be submitted to the management to help them raise the reality and make the right decisions about the project, and also to communicate with the Supervisors to ensure the quality of work in the field and make an assessment for each of them and take decisions in some cases that are difficult for The quallity team members also make a schedule for projects

    • Quality Control Specialist
      • Sep 2020 - Nov 2020

      My role is to listen to the survey that call center agents have with people over the phone and make sure that the agents also adhere to the required rules.

    • Field Supervisor
      • Jul 2020 - Aug 2020

      Communicate with all researchers to give them the information they need to conduct the survey process with people and find a solution to the field problems they are exposed to and work to solve them as widely as possible.

    • Data Controller
      • Apr 2020 - Jun 2020

      Make a collection of all the surveys that the researcher conducted with the people during the field interview

    • Researcher
      • Jan 2020 - Mar 2020

      Data collection by taking the questionnaire and filling it out in the link during the interview with people

Education

  • Helwan University Cairo
    Bachelor of Laws - LLB, Law
    2019 - 2023
  • Arab authority for arbitration and the law
    International Law and Legal Studies, Excellent
    2022 - 2022

Community

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