Paras S.

Customer Service Representative at Pizza Nova
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Contact Information
us****@****om
(386) 825-5501
Location
Toronto, Ontario, Canada, CA

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Bio

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5.0

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LinkedIn User

Paras is a great person to work with. He is quick to think on his feet and hence a great problem solver. He is always taking initiatives and makes sure his part is done on time so the other group members do not have to be dragged down. He is always lending help to weaker or newer team members and is a great soul. I am sure he would be a great assest wherever he plans to take his work ethics .

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Credentials

  • SAS Certified Predictive Modeler Using SAS Enterprise Miner 14
    Centennial College
    Aug, 2020
    - Nov, 2024
  • Tableau Desktop Qualified Associate Certification
    Centennial College
    Aug, 2020
    - Nov, 2024
  • Environics Analytics ENVISION
    Centennial College
    Aug, 2019
    - Nov, 2024
  • Google analytics - Advance Certification
    Google
    Apr, 2019
    - Nov, 2024

Experience

    • Canada
    • Restaurants
    • 200 - 300 Employee
    • Customer Service Representative
      • May 2019 - Present

      Dealing with customer queries and complaints and providing customized solutions leading to direct resolutions. Placing corporate business orders and school lunch orders to establish long-term customer business relationships. Training and mentoring in-house order takers and customer service agents at the head office. Maintaining constant contact with key clients to develop service offerings and answer needs. Dealing with customer queries and complaints and providing customized solutions leading to direct resolutions. Placing corporate business orders and school lunch orders to establish long-term customer business relationships. Training and mentoring in-house order takers and customer service agents at the head office. Maintaining constant contact with key clients to develop service offerings and answer needs.

    • Canada
    • 700 & Above Employee
    • Meat Clerk
      • Jan 2019 - May 2019

      Maintaining stock in the freezers, unloading meat and restocking the shelves as per requirement. Cleaning the preparation room and pricing the meat portions. Greeting customers in the store, answer their enquiries and managing cash registers if required. Maintaining stock in the freezers, unloading meat and restocking the shelves as per requirement. Cleaning the preparation room and pricing the meat portions. Greeting customers in the store, answer their enquiries and managing cash registers if required.

    • India
    • Technology, Information and Internet
    • 700 & Above Employee
    • Customer Support Executive
      • Aug 2018 - Dec 2018

      Analyzing sales-related data and handling day-to-day operations on the company website. Predicting future sales and making sure stock requirements are met. Inspecting customer feedback and replying to customer reviews online to maintain brand authenticity. Analyzing sales-related data and handling day-to-day operations on the company website. Predicting future sales and making sure stock requirements are met. Inspecting customer feedback and replying to customer reviews online to maintain brand authenticity.

Education

  • Centennial College
    Postgraduate Degree, Marketing Research and Analytics
    2020 - 2020
  • Centennial College
    Postgraduate Degree, Marketing Management
    2019 - 2019
  • Panjab University
    Bachelor of Commerce - BCom, Business/Commerce, General
    2015 - 2018

Community

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