Experience

First Sound Bank

• EVP, Chief Operating Officer

  • Feb 2023 - Present

  Seattle, Washington, United States • Oversee day-to-day operations to keep organization running smoothly while meeting business strategy goals • Identify and mitigate operational risks to minimize potential negative impacts on organization • Manage business continuity response program to minimize potential negative impacts on company • Revised information security plan, policies, and risk assessment to comply with FFIEC and NIST framework • Established robust issue and exception management process to ensure… Show more • Oversee day-to-day operations to keep organization running smoothly while meeting business strategy goals • Identify and mitigate operational risks to minimize potential negative impacts on organization • Manage business continuity response program to minimize potential negative impacts on company • Revised information security plan, policies, and risk assessment to comply with FFIEC and NIST framework • Established robust issue and exception management process to ensure remediations are managed efficiently and reduce risk of repeat findings. • Gather report data from multiple sources to create management reporting to business lines and Board. • Updated critical policies, risk assessments - gap analysis, and strengthened employee training to ensure adherence to applicable laws and regulations and improving audit and exam results Show less



Protego Trust

• Chief Compliance Officer at Protego Trust

  • Dec 2018 - Nov 2022

  Protego is a modern Trust Bank, built solely to help institutional investors securely benefit from emerging digital asset offerings. As Chief Compliance Officer I built the Compliance Management System, and facilitated Enterprise and Business Line Risk Assessments, risk controls, and business continuity to identify and manage compliance risk for the company. Worked with founder and core executives to get WA DFI charter and then OCC Charter approval. Created the banks BSA/AML program… Show more Protego is a modern Trust Bank, built solely to help institutional investors securely benefit from emerging digital asset offerings. As Chief Compliance Officer I built the Compliance Management System, and facilitated Enterprise and Business Line Risk Assessments, risk controls, and business continuity to identify and manage compliance risk for the company. Worked with founder and core executives to get WA DFI charter and then OCC Charter approval. Created the banks BSA/AML program, selected and managed third party providers forAML Case Management, monitoring system, and blockchain analysis to support transaction monitoring, sanctions, and travel rule specific to cryptocurrency. Developed and authored company wide policies and assisted with procedures designed to mitigate risk. Show less



MonsterLoans

• SVP Compliance

  • Nov 2017 - Nov 2018

  Lake Forest, California MonsterLoans was a privately-owned Mortgage Lender, founded in 2003. Based in Lake Forest, CA, the company offered conventional Fannie Mae, Freddie Mac and Ginnie Mae-insured government FHA and VA loan products. As SVP, Compliance, I built out the compliance management system including Policies, Procedures, employee training, testing and monitoring, and regulator engagements.



Stearns Lending (NMLS #1854)

• SVP, Compliance Operations

  • Nov 2014 - Nov 2017

  Santa Ana, CA Stearns Lending offers a full menu of purchase and refinancing loans, but no home equity loans or lines of credit. Stearns was purchased by Guaranteed Rate in 2021. As SVP, Compliance Operations I led the teams responsible for compliant systems, documents, compliance Audit, and issue remediation. As a key player in significant projects for the company the role was very hands-on and required ongoing learning, reporting, risk assessment, and coaching for change throughout the organization.



Bank of America

• United States
• Banking
• 700 & Above Employee

• SVP, Business Control Manager

  • Jul 2014 - Nov 2014

  Calabasas, CA Bank of America is a multi national bank and has eight distinct lines of business. My roles were in the Home Loans group with the Retail Banking Division. Responsibilities included: QC Testing Standards and Reporting for Home Loans and Originations Manage the strategic development of QA/QC testing standards for multiple lines of business within Home Loans and Originations. Develop and implement statistically valid compliance quality control testing programs. - Ensure that… Show more Bank of America is a multi national bank and has eight distinct lines of business. My roles were in the Home Loans group with the Retail Banking Division. Responsibilities included: QC Testing Standards and Reporting for Home Loans and Originations Manage the strategic development of QA/QC testing standards for multiple lines of business within Home Loans and Originations. Develop and implement statistically valid compliance quality control testing programs. - Ensure that standards are aligned with Internal Audit and Risk requirements. - Develop the test steps required for the Risk Control Framework - Create procedures. Manage reporting and analytics and business intelligence teams that manage and support the divisional reporting and Sharepoint sites. Reporting and Analytics teams are responsible for providing ad hoc, recurring, and pipeline management reporting. Control, design, implementation and delivery of ad hoc and ongoing business reporting to requestors at all levels of Home Loans and Originations. Business Intelligence - Sharepoint is responsible for creating and maintaining Sharepoint sites that are customized to the requestor's needs. Sites provide workflow solutions that move data between sites.

• SVP, Regulatory & Business Control Manager

  • 2006 - Jul 2014

  Calabasas, CA Lead a high performing team with a focus on ensuring that Home Loans Sales and Fulfillment has adequate and appropriate regulatory controls. • Translate complex technical issues into business impacts • Responsibility for ensuring new regulatory requirements are implemented with sufficient controls to ensure sustained compliance • Analyze technical issues, define root and and develop solutions to address performance issues Significant achievements - Skills… Show more Lead a high performing team with a focus on ensuring that Home Loans Sales and Fulfillment has adequate and appropriate regulatory controls. • Translate complex technical issues into business impacts • Responsibility for ensuring new regulatory requirements are implemented with sufficient controls to ensure sustained compliance • Analyze technical issues, define root and and develop solutions to address performance issues Significant achievements - Skills include: • Identification, escalation, and resolution of risk items. Includes thorough vetting to ensure adequate risk rating and documenting remediation efforts. • Successful implementation of Dodd-Frank regulatory changes with Home Loans Fulfillment. • Ensure regulatory controls are adequate in transition from current sales and fulfillment systems to a new vendor platform. • Manage changes to existing regulatory rules and assorted projects. • Develop strong relations at all levels with Legal, Systems, Compliance, and Business partners. • Developed strategy and team structure to ensure participation in and review of regulatory changes large and small and ensure solutions are operationally and systemically sound. • Regulatory control analysis and support of new and revised products.

• VP, Manager Systems Compliance

  • Sep 2006 - Apr 2009

  Credit Risk and Regulatory Reporting. Audit responses.