Experience

Chargify (Is now Maxio)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• SaaS Product Manager, Payments & Gateways

  • Sep 2019 - Present

  ► Identifying opportunities for increasing addressable market by strategically enabling payment methods: $1.8B yearly revenue ► Overseeing 20+ partner integrations. Managing product feature requests, bugs, and enhancements to meet user needs in B2B SaaS market ► Amplified existing profit-sharing agreements with partner companies by over 10x ► Implemented 6 net new products with end-to-end delivery, including owning documentation, UX testing, blog creation, flow charts, wireframes, PNL, defining KPIs to measure impact, and enabling both merchants and vendors on new product feature enhancements ► Unlocking 78% of new transaction revenue share by expanding opportunities in markets for EMEA, Germany, France, UK, and Spain ► Integrating adaptive machine learning system for recovering 30-50% of declined transactions and advanced fraud protection ► Owning delivery of first e-wallet and multi-gateway system for the company which attributed to growing company profit ► Leading product innovation and transformation for Chargify’s payment and gateway integrations by strategically enabling every new API ► Collaborating with accounting, finance, and legal teams to execute contracts for new partnerships and grow integration marketplace ► Driving business value on product roadmap for both install-base growth and new market attainment with customer-centric solutions ► Actively monitoring health of payment and gateway integrations by conducting competitor analysis and investigating legal compliance, international mandates, and technical security requirements to ensure that billing information is securely protected from exposure ► Collaborating with cross-functional teams to build, develop, and manage multiple projects related to customer facing initiatives Show less



Product School

• United States
• Professional Training and Coaching
• 700 & Above Employee

• Founding 200 Member

  • Oct 2020 - Present

  Product School Pro is the most exclusive community for Product Leaders. All members are real-world Product Leaders working at top companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, and Amazon. The community is designed to support the professional development of product professionals at high growth companies, facilitate the sharing of best practices, and serve as a trusted space to discuss business critical issues with the comfort of privacy and confidentiality. Product School Pro is the most exclusive community for Product Leaders. All members are real-world Product Leaders working at top companies including Google, Facebook, Netflix, Airbnb, PayPal, Uber, and Amazon. The community is designed to support the professional development of product professionals at high growth companies, facilitate the sharing of best practices, and serve as a trusted space to discuss business critical issues with the comfort of privacy and confidentiality.



IBM

• Senior Offering Manager / Senior Product Manager - IBM Watson and Cloud

  • Jan 2018 - Sep 2019



Advisory Board

• United States
• Research Services
• 500 - 600 Employee

• Senior Product Analyst/ Product Owner, Health Care Performance Technologies

  • Jun 2016 - Jan 2018



NASA - National Aeronautics and Space Administration

• United States
• Aviation and Aerospace Component Manufacturing
• 700 & Above Employee

• Product Manager (University Program)

  • Dec 2015 - Jun 2016



Volusion

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Senior ECommerce Advisor

  • Jan 2015 - May 2016



Louis Vuitton

• France
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Client Advisor

  • Jan 2014 - Jan 2015



Solstice Sunglasses

• United States
• Retail
• 100 - 200 Employee

• Assistant Manager

  • Mar 2012 - Sep 2012



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Sales Specialist

  • 2011 - 2012



Indymac Bank

• Banking
• 700 & Above Employee

• Mortgage Loan Consultant

  • 2008 - 2009