Heath Kruebbe
Client Success Director at Anthem- Claim this Profile
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Bio
Credentials
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Lean Six Sigma Black Belt (ICBB)
Louisiana Pacific through George Group Management ConsultingAug, 2008- Oct, 2024
Experience
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Anthem
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United States
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Insurance
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700 & Above Employee
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Client Success Director
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Jan 2020 - Present
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Diversified Business Growth Director
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Sep 2018 - Jan 2020
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Principal Consultant
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Feb 2016 - Sep 2018
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Sr. Business Improvement Consultant
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Mar 2012 - Feb 2016
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Kountry Fresh Pizza
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United States
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Food and Beverage Manufacturing
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1 - 100 Employee
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Owner
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Feb 2018 - Present
Owner of a local "take & bake" pizza place. (recovery effort of a local gem) Owner of a local "take & bake" pizza place. (recovery effort of a local gem)
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Luminant
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United States
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Utilities
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700 & Above Employee
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Associate Supervisor
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Jun 2011 - Mar 2012
Within coal mining operations - supervision, planning and scheduling of personnel (maintenance, operations, railroad), equipment and other resources. All responsibilities performed to ensure a safe, reliable, efficient, environmentally sound and cost effective operations unit. Within coal mining operations - supervision, planning and scheduling of personnel (maintenance, operations, railroad), equipment and other resources. All responsibilities performed to ensure a safe, reliable, efficient, environmentally sound and cost effective operations unit.
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Marshall & Swift/Boeckh
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Financial Services
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1 - 100 Employee
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Sightline Account Manager
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Mar 2010 - Jun 2011
Client liaison for operational performance, presenting outsourcing solutions to potential new clients and leading program execution from initial planning through on-going program execution. Client liaison for operational performance, presenting outsourcing solutions to potential new clients and leading program execution from initial planning through on-going program execution.
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Sitel Group
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Regional Director of Continuous Improvement
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Jun 2008 - Nov 2009
Ensure we met all client service level agreements, directing all improvement initiatives across 6 call centers and 15 accounts throughout the Healthcare, Media, Communications, and Banking industries. Ensure we met all client service level agreements, directing all improvement initiatives across 6 call centers and 15 accounts throughout the Healthcare, Media, Communications, and Banking industries.
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Louisiana-Pacific Corporation
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United States
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Wholesale Building Materials
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700 & Above Employee
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Lean Six Sigma Black Belt
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Apr 2006 - Jun 2008
Executed high impact improvements with the focus on cost reduction, quality improvement, and process efficiency for the Carthage OSB facility
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Quality Technician
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Oct 2000 - Apr 2006
Verified that product standards were met through product and process measurements and observations. Recorded testing and inspection results as well as identified and responded to non conforming process measures and test values.
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Education
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University of Texas at Tyler
Master of Business Administration (MBA) -
University of Phoenix
B.A., Business Management