Zhivko Georgiev
Operations Tech Consultant at Wunderman Thompson MAP- Claim this Profile
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Bio
Experience
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Wunderman Thompson MAP
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Denmark
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Advertising Services
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700 & Above Employee
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Operations Tech Consultant
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Jan 2023 - Present
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Solution Expert
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Aug 2021 - Jan 2023
Copenhagen, Capital Region, Denmark -Daily troubleshooting and quality assurance for 5+ global clients in our Marketing Operations teams -Technical supervising of the client teams - ensuring operations are running smoothly -Participating in daily and weekly meetings with the tech team to align on the development roadmap. -Identifying areas for process optimization and co-leading said initiatives with relevant stakeholders. -Process optimization and creating technical documentation -Developing and maintaining… Show more -Daily troubleshooting and quality assurance for 5+ global clients in our Marketing Operations teams -Technical supervising of the client teams - ensuring operations are running smoothly -Participating in daily and weekly meetings with the tech team to align on the development roadmap. -Identifying areas for process optimization and co-leading said initiatives with relevant stakeholders. -Process optimization and creating technical documentation -Developing and maintaining internal tools and QA process -Handling incidents - responsible for preventive action solutions -Mediator and translator between our Development department and Marketing Operations department -Assisted with monthly reporting of KPIs on assigned clients Platforms supported: Adobe (ACC, ACS, AEP, AJO), Braze, Active Campaign, Atlassian (Jira, Confluence), Monday.com, Wishpond, Zapier
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Campaign Specialist
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Apr 2020 - Aug 2021
Copenhagen, Capital Region, Denmark -Implementing and executing digital campaigns in cross-channel marketing systems (Emails, Push Notifications, In-App messages) -Creating workflows and target group criteria -Overseeing the daily execution -Mentoring new employees
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Motosumo
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Denmark
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Wellness and Fitness Services
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1 - 100 Employee
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Sales Manager
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Oct 2019 - Mar 2020
Copenhagen Area, Capital Region, Denmark Motosumo is a Group Fitness solution. This app allows you to connect everyone in real time in a group class. It is designed for any gym, any class, any member. Motosumo is a unique mixture of tracking, gaming, engaging with members and networking. I was responsible for handling and signing small and medium sized organizations such as gyms, studios, locations with gym equipment in English speaking countries in EMEA, APLA and NA. -Promotion and Sales of SaaS in EMEA, APLA and… Show more Motosumo is a Group Fitness solution. This app allows you to connect everyone in real time in a group class. It is designed for any gym, any class, any member. Motosumo is a unique mixture of tracking, gaming, engaging with members and networking. I was responsible for handling and signing small and medium sized organizations such as gyms, studios, locations with gym equipment in English speaking countries in EMEA, APLA and NA. -Promotion and Sales of SaaS in EMEA, APLA and NA -Pipedrive Optimization -Customer Support and Satisfaction -Monitoring the use of Motosumo Show less
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Administrative Assistant Intern
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Jul 2018 - Sep 2018
Aalborg -Providing full scheduling of current tenants by organizing their contracts -Accounting Services
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Procurement and Supply Chain Management Intern
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Apr 2018 - Jun 2018
Aalborg -Organization and Optimization of the warehouse -Handling and Preparing Customer Orders via Wordpress
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IKEA
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Netherlands
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Retail
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700 & Above Employee
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Logistics
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Jul 2015 - Jan 2018
Aalborg -Receiving, Handling and Organizing the store goods -Preparing Customer orders -Providing Customer Service
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Business Intern
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Sep 2017 - Dec 2017
Aalborg Tasks, which I had to do during my internship: -Researching new prospect locations (such as Faroe Island and Greenland) -Market Research -Internal Analysis -Customer Analysis and Segmentation -Customer Relationship Management -Competition Analysis -Customer Service -Marketing Entry Strategies -Risk Analysis
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Delivery Driver
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Jun 2015 - Jun 2015
Aalborg
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Costa Coffee
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United Kingdom
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Retail
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700 & Above Employee
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Barista
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May 2014 - Aug 2014
Burgas
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Head Waiter
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May 2012 - Aug 2012
Burgas
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Education
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UCN, Professionshøjskolen University College Nordjylland
Bachelor's degree, International Sales and Marketing -
UCN, Professionshøjskolen University College Nordjylland
Marketing/Marketing Management, General -
High School of Natural Science and Math, Burgas
Mathematics