Experience

Park 'N Fly, Inc.

• Travel Arrangements
• 1 - 100 Employee

• Vice President – Strategic Partnerships, Sales, and Park 'N Fly Network

  • Sep 2015 - Present

  I was promoted to lead the sales and customer service teams while directing all strategic initiatives, global partnerships, and negotiations. DELIVERED RESULTS: ➣ Implemented technologies that increased bookings including a new ParkRideFlyUSA.com, the mobile app project strategy, and the tech ecosystem that managed all reporting, data capture, and reservation technology. ➣ Negotiated the divestitures of the Nashville and Fort Lauderdale facilities, leading all aspects of the… Show more I was promoted to lead the sales and customer service teams while directing all strategic initiatives, global partnerships, and negotiations. DELIVERED RESULTS: ➣ Implemented technologies that increased bookings including a new ParkRideFlyUSA.com, the mobile app project strategy, and the tech ecosystem that managed all reporting, data capture, and reservation technology. ➣ Negotiated the divestitures of the Nashville and Fort Lauderdale facilities, leading all aspects of the negotiations, including due diligence, legal, communications, contract creation, and deal closure. ➣ Achieved an NPS score of 80 by implementing a 48-hour response policy to all negative survey results.

• Senior Director – The Park 'N Fly Network

  • 2007 - Sep 2015

  At the request of the CEO, I led the national off-airport parking subsidiary of BCD, a global travel and financial services organization. I designed and implemented the dynamic pricing functionality based on occupancy rates and grew e-commerce by expanding international partnerships in support of PNF locations.

• Vice President of Operations – East Region

  • 1999 - 2007

  While directing all aspects of seven regional facilities, I designed and implemented strategic plans that led to an increase in EBITDA and a reduction in driver claims.

• Assistant Vice President of Operations

  • 1998 - 1999

• Senior Financial Analyst

  • 1995 - 1998



GEAC

• United States
• Environmental Services
• 1 - 100 Employee

• Software Consultant

  • 1997 - 1998



Macy's

• United States
• Retail
• 700 & Above Employee

• Buyer

  • 1991 - 1993