Gerry Verschooten
Service & Practice Manager at Ordina Belgium- Claim this Profile
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English Professional working proficiency
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Dutch Native or bilingual proficiency
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French Limited working proficiency
Topline Score
Bio
Tom De Bruyn
I worked with Gerry on several projects within the telenet organization, and on each of them he distinguished himself by his great analytical skills. Besides that he is also a strong communicator with a big focus on customer satisfaction.
Peter Van Meel
Gerry is customer oriented. He communicates very well with customers in both day-to-day problem handling as well as during projects. Gerry is a real team player; he shares his knowledge and helps others to solve issues. He provides valuable input when a problem arises. This can be a technical problem, organizational issue, etc. Less interesting tasks are also executed without complaining about it and with the same enthusiasm. He remains calm and keeps the overview which is beneficial in stress situations.
Tom De Bruyn
I worked with Gerry on several projects within the telenet organization, and on each of them he distinguished himself by his great analytical skills. Besides that he is also a strong communicator with a big focus on customer satisfaction.
Peter Van Meel
Gerry is customer oriented. He communicates very well with customers in both day-to-day problem handling as well as during projects. Gerry is a real team player; he shares his knowledge and helps others to solve issues. He provides valuable input when a problem arises. This can be a technical problem, organizational issue, etc. Less interesting tasks are also executed without complaining about it and with the same enthusiasm. He remains calm and keeps the overview which is beneficial in stress situations.
Tom De Bruyn
I worked with Gerry on several projects within the telenet organization, and on each of them he distinguished himself by his great analytical skills. Besides that he is also a strong communicator with a big focus on customer satisfaction.
Peter Van Meel
Gerry is customer oriented. He communicates very well with customers in both day-to-day problem handling as well as during projects. Gerry is a real team player; he shares his knowledge and helps others to solve issues. He provides valuable input when a problem arises. This can be a technical problem, organizational issue, etc. Less interesting tasks are also executed without complaining about it and with the same enthusiasm. He remains calm and keeps the overview which is beneficial in stress situations.
Tom De Bruyn
I worked with Gerry on several projects within the telenet organization, and on each of them he distinguished himself by his great analytical skills. Besides that he is also a strong communicator with a big focus on customer satisfaction.
Peter Van Meel
Gerry is customer oriented. He communicates very well with customers in both day-to-day problem handling as well as during projects. Gerry is a real team player; he shares his knowledge and helps others to solve issues. He provides valuable input when a problem arises. This can be a technical problem, organizational issue, etc. Less interesting tasks are also executed without complaining about it and with the same enthusiasm. He remains calm and keeps the overview which is beneficial in stress situations.
Credentials
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EXIN SIAM™ Foundation
EXINFeb, 2021- Nov, 2024 -
Administering and Deploying System Center 2012 Configuration Manager
MicrosoftSep, 2014- Nov, 2024 -
Monitoring and Operating a Private Cloud with System Center 2012
MicrosoftMay, 2013- Nov, 2024 -
Configuring and Deploying a Private Cloud with System Center 2012
MicrosoftApr, 2013- Nov, 2024 -
Administering Office 365 for Small Business
MicrosoftMar, 2013- Nov, 2024 -
Dell EqualLogic Technical
DellDec, 2012- Nov, 2024
Experience
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Ordina Belgium
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Belgium
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IT Services and IT Consulting
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200 - 300 Employee
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Service & Practice Manager
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Mar 2020 - Present
Ordina is the largest IT service provider in the Benelux. Our goal is to give customers in the financial services, public, industry and healthcare sectors a digital edge. We do this by devising, building and managing technological solutions. Ordina helps its customers stay ahead of the challenges and changes in their business. As a service manager I'm an ambassador for both Ordina and the customers. I'm single point of contact for any question the customer may have in relation to the provided IT services. In my role as a Practice Manager, I'm leading and coaching the Ordina Hybrid Platforms Solutions team with 30+ consultants, to deliver first class customer experiences and to achieve operational excellence
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Wablaft
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Belgium
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Retail
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Co-Founder Wablaft.be
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Nov 2018 - Present
Co-founder of Wablaft.be, a trendy online store for modern dogs with a range of home made dog fashion. Co-founder of Wablaft.be, a trendy online store for modern dogs with a range of home made dog fashion.
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Galapagos
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Belgium
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Biotechnology Research
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700 & Above Employee
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Global Service Desk Manager
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Jun 2019 - Jan 2020
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Cheops Technology
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Belgium
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IT Services and IT Consulting
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200 - 300 Employee
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Talent Manager
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Jan 2017 - May 2019
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Teamlead Managed Staffing
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Jan 2016 - Jan 2017
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System Engineer
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Aug 2013 - Jan 2016
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ECX ICT business Solutions NV
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Belgium
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Computer Networking Products
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1 - 100 Employee
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System Engineer
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Mar 2012 - Aug 2013
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Thomson Reuters
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Canada
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Software Development
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700 & Above Employee
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Lead Technical Support Analyst
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Oct 2002 - Mar 2012
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Owner
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Jan 2008 - Sep 2011
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Telenet
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Belgium
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Telecommunications
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700 & Above Employee
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Service Desk Engineer
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Jan 2001 - Apr 2002
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IS Helpdesk
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Oct 1999 - Dec 2000
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Community
