Experience

Pilgrims Hospice Society

• Canada
• Non-profit Organizations
• 1 - 100 Employee

• Marketing and Fund Development Assistant

  • May 2023 - Present

  Edmonton, Alberta, Canada



UFO Web Design

• UX/UI Design and Web Designer Freelance

  • Oct 2022 - Present

  Brazilian-born, Ontario-trained, and Alberta-based, I am focused on creating meaningful experiences through design. I am looking for my next role within a web/app or product design space to utilize my design/UI/UX skills and enhance user experiences within mobile, tablet and web-based devices. • Creating user-friendly interfaces for users and corporations; • Conducting user research, creating user persona, and converting into qualitative and quantitative information that… Show more Brazilian-born, Ontario-trained, and Alberta-based, I am focused on creating meaningful experiences through design. I am looking for my next role within a web/app or product design space to utilize my design/UI/UX skills and enhance user experiences within mobile, tablet and web-based devices. • Creating user-friendly interfaces for users and corporations; • Conducting user research, creating user persona, and converting into qualitative and quantitative information that guides decision-making of the client’s website; • Designing user flows and wireframes to represent the user’s journey; • Designing, testing products, and gathering feedback to deliver satisfactory experiences to clients and users. Show less



Integra Health

• Canada
• Health and Human Services
• 1 - 100 Employee

• Health Care Administrator

  • Sep 2021 - Aug 2022

  Toronto, Ontario, Canada • Answered calls coming in through the mainline and transferred accordingly with exceptional customer service capabilities. • Booked appointments through the system in a time-efficient manner for all service offerings including medical, cosmetics, mental health, wellness, and rehabilitation. • Dealt with client requests and made the patient experience a top priority. • Coordinated consultations, tests, and bookings for patients. • Checked patient's out and handled payments and… Show more • Answered calls coming in through the mainline and transferred accordingly with exceptional customer service capabilities. • Booked appointments through the system in a time-efficient manner for all service offerings including medical, cosmetics, mental health, wellness, and rehabilitation. • Dealt with client requests and made the patient experience a top priority. • Coordinated consultations, tests, and bookings for patients. • Checked patient's out and handled payments and re-bookings. • Responded to patient emails. • Performed administrative duties such as faxing, scanning, medical messages, and appointment bookings for both medical and non-medical schedules.

• Social Media Manager

  • May 2021 - Aug 2022

  Toronto, Ontario, Canada • Performed research on current benchmark trends and audience preferences. • Designed and implemented social media strategy to align with business goals. • Generated, edited, published, and shared engaging content daily. • Suggested and implemented new features to develop brand awareness, like promotions and competitions. • Stayed up to date with current technologies and trends in social media, design tools and applications.



Language Links

• Canada
• Education Administration Programs
• 1 - 100 Employee

• Marketing Coordinator

  • Jul 2020 - Jan 2022

  Toronto, Ontario, Canada • Providing services in the areas of admissions, enrollment, academic advising, accommodations, and student orientation. • Maintaining relevant record-keeping and tracking to assist students in planning their academic programs. • Assisting to create company’s marketing strategy. • Successfully creating content and maintaining social media presence, with an average of 160 new followers per month. • Planning, conceptualizing, and organizing digital marketing campaigns to increase… Show more • Providing services in the areas of admissions, enrollment, academic advising, accommodations, and student orientation. • Maintaining relevant record-keeping and tracking to assist students in planning their academic programs. • Assisting to create company’s marketing strategy. • Successfully creating content and maintaining social media presence, with an average of 160 new followers per month. • Planning, conceptualizing, and organizing digital marketing campaigns to increase student retention from 100 to over 300 since July. • Assisting company’s brand identity by creating a guideline with standard colours and fonts to use. Show less



RCT Health

• Screening Centre Administrator

  • May 2021 - Sep 2021

  Toronto, Ontario, Canada • Partnered with RCT Health to support Rapid Antigen Testing at Cadillac Fairview and QuadReal; • Communicated relevant results to appropriate management, and public health Organizations; • Greeted employees and directed the flow of traffic to ensure efficient processing of tests; • Input accurate COVID-19 test results into Jane and Thrive Health; • Kept a clean and sanitized space.



Oxford Properties Group

• Canada
• Real Estate
• 700 & Above Employee

• Results Manager

  • Mar 2021 - Apr 2021

  Toronto, Ontario, Canada • Partnering with site employees to support Rapid Antigen Testing. • Greeting employees and directed the flow of traffic to ensure an efficient processing of tests. • Inputting accurate COVID-19 test results into the system. • Maintaining high degree of confidentiality of test results. • Providing superior customer service in answering questions from participants. • Keeping a clean and sanitized space.



Legislative Assembly of Piaui

• Office and Marketing Coordinator

  • Nov 2015 - Apr 2021

  Teresina, Piauí, Brazil • Maintaining and administrating an average of 4 social media accounts presence on every election year. • Ensuring all marketing efforts serve to achieve immediate and long-term goals, identifying and executing improvements for processes, content, and lead generation. • Designing and organizing an optimal print and digital campaign inside budget constraints. • Supporting various teams with administrative and graphic design tasks.



The Shoe Company

• Retail
• 100 - 200 Employee

• Supervisor

  • May 2018 - Nov 2020

  Toronto, Ontario, Canada • Supervised and managed employees engaged in sales, inventory-taking, reconciling cash receipts and engaging customers. • Monitored sales activities to ensure that customers receive satisfactory service and quality goods • Examined merchandise to ensure correct pricing, displayed properly, and functions as advertised. • Established and implemented policies, goals, and objectives. • Enforced safety, health, and security rules.



Vikstar Contact Center

• Brazil
• Telecommunications
• 700 & Above Employee

• Marketing Assistant

  • Feb 2014 - Apr 2015

  Teresina, Piauí, Brazil • Created and maintained company’s Facebook account, including content creation and user engagement. Using Photoshop, Illustrator, and InDesign, designed and average of 25 images weekly for social media and internal motivational campaigns. • Successfully coordinated, organized, and designed over 15 advertising campaigns involving specialized activities, such as artwork, copywriting, media scripting, television, and media placement, within time and budget constraints. • Planned… Show more • Created and maintained company’s Facebook account, including content creation and user engagement. Using Photoshop, Illustrator, and InDesign, designed and average of 25 images weekly for social media and internal motivational campaigns. • Successfully coordinated, organized, and designed over 15 advertising campaigns involving specialized activities, such as artwork, copywriting, media scripting, television, and media placement, within time and budget constraints. • Planned, organized, and executed weekly and monthly motivational campaigns to improve employee’s morale and work performance. • Helped HR advertise job opportunities, hire, and train over 1,000 employees. • Continuously supported various department, such as Directors, Managers, IT, and Training.

• Administrative Assistant

  • Sep 2013 - Feb 2014

  Teresina, Piauí, Brazil • Prepared invoices, reports, memos, letters, financial statements, and other documents using Word and Excel. • Attended meetings to record minutes and provide recaps. • Prepared agendas and arranged catering for meetings, booked flights and hotels for the Directors and the President of the company. • Performed general office duties, such as ordering supplies, maintaining records management database systems, and performed basic bookkeeping work.