Experience

Songfinch

• United States
• Musicians
• 100 - 200 Employee

• Song Revision Specialist

  • Oct 2022 - Present



Gusto

• United States
• Financial Services
• 700 & Above Employee

• Customer Care Advocate

  • Sep 2021 - Oct 2021

  Research payroll errors and process payments for federal and state taxes, social security, and Medicare. Preform complex payroll duties involved in the preparation of timely and accurate processing of payroll. Input employee deduction and contribution forms and make adjustments to the payroll system as necessary. Calculate separation payouts, including lump sum leave payouts and contributions to deferred compensation plans. Supported customers via Salesforce. Research payroll errors and process payments for federal and state taxes, social security, and Medicare. Preform complex payroll duties involved in the preparation of timely and accurate processing of payroll. Input employee deduction and contribution forms and make adjustments to the payroll system as necessary. Calculate separation payouts, including lump sum leave payouts and contributions to deferred compensation plans. Supported customers via Salesforce.



Michaels Stores

• Retail
• 700 & Above Employee

• Support Specialist

  • Oct 2020 - May 2021



Punch Bowl Social

• United States
• Hospitality
• 300 - 400 Employee

• Server Trainer

  • Nov 2019 - Mar 2020

• Server

  • Oct 2019 - Mar 2020



Uncle Julio's Corporation

• United States
• Restaurants
• 400 - 500 Employee

• Server

  • Nov 2016 - Nov 2019

  Taught servers how to memorize menu ingredients and provide information in a friendly and relatable manner.Trained new team members on restaurant procedures, menu items and performance strategies.Followed checklists for shift start and end to help with smooth transitions.Assisted with guest inquiries, take-out orders and restaurant cleanliness.Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients. Developed and maintained positive working relationships with others to reach business goals. Show less

• Corporate Trainer

  • Nov 2016 - Aug 2019

  Responsible for teaching classes for the new employees. Introducing them to our food and culture, showing them around the restaurant, and making them feel more comfortable.



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Server

  • May 2016 - May 2018

  Promoted items on beverage lists and restaurant specials. Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register. Maintained complete knowledge of restaurant menu, including daily specials. Served beverages, breads and butter and replenished items as necessary. Promoted items on beverage lists and restaurant specials. Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register. Maintained complete knowledge of restaurant menu, including daily specials. Served beverages, breads and butter and replenished items as necessary.



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Bartender

  • May 2012 - May 2015

  Served each guest courteously, quickly and efficiently. Upheld strict cash handling procedures. Checked customers' identification to confirm they met legal drinking age. Ensured liquor was secured at the end of shifts. Cleaned shelving, mixers, cups, blenders and soda guns. Closed out cash register and prepared cashier report. Notified management of ordering needs for liquor, beer, wine, and bar supplies. Served each guest courteously, quickly and efficiently. Upheld strict cash handling procedures. Checked customers' identification to confirm they met legal drinking age. Ensured liquor was secured at the end of shifts. Cleaned shelving, mixers, cups, blenders and soda guns. Closed out cash register and prepared cashier report. Notified management of ordering needs for liquor, beer, wine, and bar supplies.