Experience

Symmetry Lending

• United States
• Financial Services
• 1 - 100 Employee

• Senior Risk Officer

  • Feb 2019 - Present



Pinnacle Bank (AZ)

• United States
• Banking
• 1 - 100 Employee

• VP Operations Manager & Compliance

  • Jan 2014 - May 2018

  Scottsdale, Arizona Managed team of 12 to drive operational effectiveness, establishing policies and procedures to best protect corporate reputation and client assets, and to prevent fraud. Reviewed and reported to Board of Directors Audit Committee on enhanced due diligence related to BSA/AML, Red Flags and ID theft. Oversaw daily monitoring of transactions for suspicious activity; vendor management review; adverse actions against the bank; and new product development and enhancement. Reviewed all submitted… Show more Managed team of 12 to drive operational effectiveness, establishing policies and procedures to best protect corporate reputation and client assets, and to prevent fraud. Reviewed and reported to Board of Directors Audit Committee on enhanced due diligence related to BSA/AML, Red Flags and ID theft. Oversaw daily monitoring of transactions for suspicious activity; vendor management review; adverse actions against the bank; and new product development and enhancement. Reviewed all submitted Questionable Activity Requests (QARs), Currency Transaction Reports (CTRs), and Suspicious Activity Reports (SARs). Conducted annual risk assessment reviews for BSA, OFAC, IT/Vendor Management, Mobile/Internet Banking, Social Media, Cyber Security, Internet Gambling (reg GG), Remote Deposit, ACH/NACHA. Partnered with the Board of Directors, CFO and COO to develop strategic goals; responsible for evaluating organizational structure and processes to support those goals. - Achieved 100% audit acceptance; client satisfaction of 95%, and deposit growth of $10 million within the first 12 months. - Coordinated the opening of 2 new banking locations and instrumental in opening on time and under budget by $8000. Saved $15,000 by converting security systems at all locations. Within two months of opening, deposit growth for this location was ahead of projected totals. FDIC Compliance Audit result was the highest rating achievable and was maintained for 2 years, allowing for a 3rd location to open. - Launched new e-banking product lines including; mobile deposits, mobile app, remote deposit, person to person payments. - Implemented paperless software product following a needs assessment. Training saved $55-65,000 FTE cost and paper costs were reduced by $20,000 within first 18 months.

• VP Human Resources Manager

  • Sep 2015 - Oct 2017

  Scottsdale, AZ Led Human Resources function concurrent with operations leadership role. Managed programs and policies related to employee relations, compensation, benefits, safety, performance, staffing, and payroll; developed and supported strategic goals and initiatives to drive HR objectives, and ensure company-wide compliance with federal, state and local labor laws and regulations. Built out HR department including programs, policies, procedures, on-boarding, hiring and firing, corrective action… Show more Led Human Resources function concurrent with operations leadership role. Managed programs and policies related to employee relations, compensation, benefits, safety, performance, staffing, and payroll; developed and supported strategic goals and initiatives to drive HR objectives, and ensure company-wide compliance with federal, state and local labor laws and regulations. Built out HR department including programs, policies, procedures, on-boarding, hiring and firing, corrective action, performance management and benefits. - Built and maintained strong business relationships between staff and senior management through mediation, employee relations and guiding company leadership through employee issues. Helped hire and onboard of 35 FTEs representing all facets of bank.



Pinnacle Bank (AZ)

• United States
• Banking
• 1 - 100 Employee

• AVP Accountant/Controller

  • Jan 2011 - Dec 2014

  Scottsdale, AZ Managed general ledger accountability, financial and profitability reporting; prepared, reviewed and approved account reconciliations, journal entries and accruals. Organized and completed the monthly close processes, processed accounts payable, prepared SBA servicing calculations. Established vendor management policies and procedures and acted as a liaison between bank and employee benefit providers. Prepared various financial statements and reports for the Board of Directors; including… Show more Managed general ledger accountability, financial and profitability reporting; prepared, reviewed and approved account reconciliations, journal entries and accruals. Organized and completed the monthly close processes, processed accounts payable, prepared SBA servicing calculations. Established vendor management policies and procedures and acted as a liaison between bank and employee benefit providers. Prepared various financial statements and reports for the Board of Directors; including quarterly Call Reports and supporting schedules and Asset-Liability Committee reporting. Managed cash flow forecasting, completed bank reconciliations, monitored accounts payable, managed general ledger, and contributed to the annual budgeting process.

• Operations Supervisor

  • Nov 2009 - Dec 2011

  Scottsdale, AZ Oversaw operations, systems, and compliance activities to ensure processes ran efficiently and controls were in place to mitigate risk. Oversaw system administrative functions including, but not limited to, wire transfers, remote deposit capture, ACH, debit card, and online and mobile banking processes. Reviewed and updated policies and procedures to reflect current practices and controls. Worked closely with the Compliance/BSA Officer to ensure new regulations were fully… Show more Oversaw operations, systems, and compliance activities to ensure processes ran efficiently and controls were in place to mitigate risk. Oversaw system administrative functions including, but not limited to, wire transfers, remote deposit capture, ACH, debit card, and online and mobile banking processes. Reviewed and updated policies and procedures to reflect current practices and controls. Worked closely with the Compliance/BSA Officer to ensure new regulations were fully implemented. - Maintained a satisfactory rating of internal, external and regulatory audits. - Developed and implemented policies and procedures that established accountability and prevented a $700,000 fraudulent wire attempt. Avoided a $40,000 FTE expense by cross training, promoting from within, and shifting resources.

• Client Service Representative

  • Oct 2007 - Dec 2009

  Scottsdale, AZ