Procurement & Operations Manager

• May 2002 - Present

Key Responsibilities: •Manage all operations of the company’s surveillance products showroom as Gold Dealer Partner of Hikvision products. •Handle the entire gamut of functions of the Spare Parts & Surveillance business from receiving the order to shipment and payment clearance. •Manage and oversee the entire procurement lifecycle right from planning, bid preparation, budget/ forecasting, contracting, negotiating prices, quality, delivery, warranty and purchasing agreements to invoicing and reporting. •Cultivate and maintain healthy business relations with suppliers, negotiate contracts and finalized orders with them. •Manage global sourcing and develop vendor sources for cost-effective procurement of materials as per the specifications of the customers and ensure timely deliveries. •Manage the entire bid solicitation process including drafting and issuing RFQ, RFP and bid invitations, developing bid evaluation criteria, and guiding clients on processes involved. •Oversee all logistics and shipping-related functions and liaise with shipping and clearing agents for clearance. •Develop and implement cost-effective procurement, contracting and supply chain management policies, practices, processes & procedures in compliance with the company’s rules and regulations. •Manage service level goals, KPIs, supplier/contractor performance quality as well as customer satisfaction criteria for procurement operations/services and strategic sourcing. •Coach the procurement team and develop into a high-performance group to ensure smooth daily operations and provide outstanding service & value. •Administer the company’s ERP software - ERPNext, email and web server. Show less

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• Sep 2000 - Jan 2001

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Administrative Assistant

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