Shari Churchill

Staff Accountant II at National Education Partners
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Contact Information
us****@****om
(386) 825-5501
Location
Peoria, Arizona, United States, US

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5.0

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Shari is a very experienced reports developer with excellent programming skills in Oracle, SQL, Visual Basic, Actuate Basic, Remedy Basic and Excel Macros. She has developed sophisticated Oracle stored procedures and packages,and advanced Actuate, COGNOS, Crystal, and Excel reports. Shari is a pleasure to manage, works extremely well independently, is self motivated, and always delivers quality results on time. I found Shari to be very dependable and I would assign her the most visibable,and time constrained projects. She has excellent MS Office, Outlook, and Access skills, is extremely well organized, and effectively manages multiple projects simultaneously. I highly recommend Shari where projects require great attention to detail, tight timelines, effective planning and execution skills, or strong report generation and presentation skills.

I've had the pleasure of working with Shari for several years on Qwest's Networx project. Networx is the federal government's $20B contract vehicle for civilian agency telecommunications service procurement. Shari is a key player on the Qwest Networx team who focuses on analyzing, managing, and developing mission-critical reports required by the Office of Management and Budget (OMB), the General Services Administration (GSA), Department of Homeland Security (DHS), and other agencies. Shari's expertise is invaluable. She is extremely thorough, harding working, thoughtful, and patient, and she is a great team player. Her assessments of complex government reporting requirements and her ability to translate these into practical solutions that we can implement effectively has greatly contributed to our ongoing success.

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Experience

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Staff Accountant II
      • Jun 2018 - Present

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Systems Engineer III
      • Dec 1979 - Jun 2018

      Ensure Networx SLA Performance Metric compliance from beginning to end, defining business rules and project managing gaps. Manage Networx outsourced vendors and data for thirteen vendor managed services. Back up Lead SW Programmer/Analyst on the Networx Information Data Repository (IDR) that houses data from 30 source systems via two corporate data warehouses for ordering, service assurance, provisioning, opportunity tracking, inventory, transition, and product and billing SLA performance. Ensure Federal and State regulatory reporting requirements are met on a monthly, quarterly and annually basis for Interconnected VoIP service. Reporting process is accomplished through data base query programming to threshold conditions, data analysis to verify accuracy standards are met and ensure filings are properly prepared and successfully submitted on a timely basis. Actuate Reports, SQL query Regulatory reporting, NNS Outage presentations, determining business rules, calculations, Proven skills analyzing, improving, and documenting processes, Excels at taking customer business requirements and converting into clear and concise IT requirements for development, Developed web based reports and scorecards, ad-hoc reports, charts, presentations and analysis for the Qwest National network.

    • Process Analyst
      • Nov 1999 - Jun 2005

      Utilize Macromedia (Dreamweaver, UltraDev, Flash, Fireworks) to create/maintain/edit web pages increasing NTD Center awareness. Write SQL queries extracting data from Oracle database. Design and publish complex reports utilizing Crystal Reports/Crystal Enterprise. Identify internal skill gaps. Develop and/or deliver internal training for Microsoft Office (Access, Excel, Advanced Excel, PowerPoint and Word). Deliver Smith Systems Drivers Training throughout Network organization. Develop forecasting tools accurately predicting future student/facility requirements within 2%. Organize quality blitzes to identify customer effecting issues. Analyze blitz findings to develop solutions for customer service improvement. Create data collection process to measure training impacts.

    • Staff Manager
      • May 1998 - Nov 1999

      Develop scenarios for cost effective office consolidation. Analyze impacts of technological changes on budget. Interface with external organizations ensuring success for new hires. Utilize process tools to analyze training procedure effectiveness. Monitor Span of Support. Partner with Staffing to identify gaps in blitz locations and time frames. Analyze financial impacts of new hires making recommendations increasing efficiency. Project position availability. Spoke to various issues around Retention, Hiring and Staffing. Create skill tracking website via Microsoft FrontPage.

    • Force Administrator
      • May 1995 - Nov 1997

      Short/long range workforce planning. Exceed Access and budget objectives through accurate workforce scheduling. Submit staffing requirements for multiple sites. Coach Associate Schedule Clerks on schedule production and daily load administration. Negotiate PDP demand time, entitlement time, flextime, hours of operation with management and Union representatives to resolution. Coordinate system conversions with facilities for optimum customer service.

    • Information Specialist
      • Jun 1989 - May 1995

      Establish regional result reporting. Analyze trends for correlation, cause and effect, etc. Design presentations. Manage multiple projects simultaneously. Confident decision making. Work together with upper management. Support head of department. Consistently exceeded short time frames. Developed and conducted internal/external surveys. Research hardware/software support. Develop and train departmental Record Retention Guidelines.

    • United Kingdom
    • Advertising Services
    • 700 & Above Employee
    • Resource Allocation Specialist
      • Nov 1997 - May 1998

      Monitor Customer Service Representatives ensuring a positive customer experience. Manage adherence to schedule requirements. Provide Customer Service Manager with recommendations resulting in improved team efficiencies. Coordinate Lead activities regionally.

Education

  • Other
    1995 - 1997

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