LaPortia Jones
Program Coordinator at Conflict Resolution Center - St. Louis- Claim this Profile
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Bio
Credentials
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Restorative Justice & Trauma-Informed Mediator
Iowa Mediation ServiceAug, 2023- Nov, 2024 -
Certified in Community Mediation
Dispute Resolution Institute, Inc.Dec, 2021- Nov, 2024 -
Family Mediator, Certified
Dispute Resolution Institute, Inc.Nov, 2021- Nov, 2024 -
Certified Civil & Basic Mediator
Dispute Resolution Institute, Inc.Oct, 2021- Nov, 2024 -
Certified in Family Group Conferencing
Missouri State UniversityAug, 2021- Nov, 2024
Experience
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Conflict Resolution Center - St. Louis
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United States
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Alternative Dispute Resolution
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1 - 100 Employee
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Program Coordinator
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Aug 2023 - Present
- screening cases through website, phone calls, & text messages - managing referrals to & from partner agencies - coordinating CRCSTL programs across cross-functional teams - case assessment & management - weekly in-person intake & mediation coordination at courthouse - assisting with training offerings & committees for volunteer mediators - auxiliary supervisor for intern team - screening cases through website, phone calls, & text messages - managing referrals to & from partner agencies - coordinating CRCSTL programs across cross-functional teams - case assessment & management - weekly in-person intake & mediation coordination at courthouse - assisting with training offerings & committees for volunteer mediators - auxiliary supervisor for intern team
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Dispute Resolution Institute, Inc.
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United States
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Alternative Dispute Resolution
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1 - 100 Employee
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Program Coordinator
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May 2021 - Aug 2023
-general administrative duties: phones/email/filing & drafting court documents -weekly in-person intake at courthouse -case management in Salesforce & scheduling mediations via Zoom -trained Civil/Basic, Family, & Eviction mediator -fielding, writing, managing grant opportunities -recruiting mediators & managing mediator payment system -St. Clair County Community Mediation Program: securing funding, developing programming & content w/ intern, secured MOUs with partners, Leadership Belleville C/o 2022, St. Clair County Truancy Advisory Board Member -auxiliary supervisor for administrative staff Show less
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Interventional Pain Consultants
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Swansea, Illinois, United States
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Patient Care Coordinator
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Feb 2020 - May 2021
-answering calls and recording telephone encounters in EMR system -insurance verification & referral requests for procedures and office visits -patient check in/out -maintaining a full & productive schedule for each provider -New Patient intake -Custodian of Medical Records for Swansea office -answering calls and recording telephone encounters in EMR system -insurance verification & referral requests for procedures and office visits -patient check in/out -maintaining a full & productive schedule for each provider -New Patient intake -Custodian of Medical Records for Swansea office
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BRIA Health Services
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United States
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Hospitals and Health Care
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100 - 200 Employee
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Front Desk Receptionist
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Sep 2019 - Feb 2020
-Manage resident/new resident intake information in online database, PointClickCare -notarize and witness various healthcare related legal documentation for residents -manage building security codes -oversee resident/visitor/vendor sign in/out process -Manage resident/new resident intake information in online database, PointClickCare -notarize and witness various healthcare related legal documentation for residents -manage building security codes -oversee resident/visitor/vendor sign in/out process
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Boys & Girls Club
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Non-profit Organizations
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700 & Above Employee
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Receptionist/Membership Assistant
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Apr 2018 - Jan 2019
-transferring calls to correct parties across the 10 sites -receiving & directing guests of the Club -liaison between parents/visitors & program managers & Club Director -Running pre-determination checks for childcare subsidies and discounted membership/activity rates -Deputy Membership Secretary: Updating & creating membership accounts. -Taking payments & registrations for memberships & Club activities. -Manage attendance data through Kid Trax/Traxsolutions. -transferring calls to correct parties across the 10 sites -receiving & directing guests of the Club -liaison between parents/visitors & program managers & Club Director -Running pre-determination checks for childcare subsidies and discounted membership/activity rates -Deputy Membership Secretary: Updating & creating membership accounts. -Taking payments & registrations for memberships & Club activities. -Manage attendance data through Kid Trax/Traxsolutions.
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Goldenberg Heller & Antognoli, P.C.
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United States
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Law Practice
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1 - 100 Employee
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Receptionist/Legal Assistant
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Mar 2016 - Feb 2017
-Maintaining physical & electronic filing systems -Full time receptionist for firm w/ legal assistant duties -Prepare/Record documents: letters, pleadings, legal descriptions, etc. -Billing: saving worksheets & entering expenses into Sage Timeslips, etc. -eClericus Magnus & PACER -Maintaining physical & electronic filing systems -Full time receptionist for firm w/ legal assistant duties -Prepare/Record documents: letters, pleadings, legal descriptions, etc. -Billing: saving worksheets & entering expenses into Sage Timeslips, etc. -eClericus Magnus & PACER
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Education
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2022 - 2024
Western Governors University
Master of Business Administration - MBA, Business Administration and Management, General -
2011 - 2015
Illinois State University
Bachelor of Science - BS, Political Science and Government & English Studies -
2007 - 2011
Cahokia High School
High School Diploma
Community
