N'Gai Merrill

Operating Partner at Value Investment Group, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Oak Park, Illinois, United States, US

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Experience

    • Investment Management
    • 1 - 100 Employee
    • Operating Partner
      • Nov 2022 - Present

      Providing consulting and interim management support for the portfolio companies of a family office. Providing consulting and interim management support for the portfolio companies of a family office.

    • United States
    • Packaging and Containers Manufacturing
    • 1 - 100 Employee
    • Chief Operating Officer
      • Oct 2020 - Dec 2022

      Led P&L and strategy for a lower-middle market family owned manufacturer of capital equipment to the food industry. Produced VFFS bagging machines, scales and horizontal cartoners for food manufacturers in the cereal, fruit and vegetable, protein, powder mix and rice/bean markets. Delivered to and supported customers mainly in North America. Responsible for all business functions, including sales, operations, engineering, aftermarket, finance and HR. - Increased revenue +40% by tracking new orders and implementing new processes and tools to improve operational capacity.- Improved machine quality by establishing and tracking customer-centric quality metric and developing processes to track and problem solve internal and external quality issues.- Implemented individual incentive plans for senior management, updated pricing processes, created performance dashboard to monitor key metrics.- Revamped new product development process leading to on-time, on-budget development and delivery of new bagger for a new, high-value customer. Customer placed follow-on order after installation of first machines. Show less

    • Director of Corporate Strategy
      • Feb 2020 - Oct 2020

      • Led development of 5-yr strategic plan to double revenues

  • Self-employed
    • Chicago, IL
    • Consultant
      • Jun 2019 - Feb 2020

      Providing consulting services in the areas of business strategy, product-line strategy, operational improvement and market sizing/assessment. Providing consulting services in the areas of business strategy, product-line strategy, operational improvement and market sizing/assessment.

    • United States
    • Machinery Manufacturing
    • 700 & Above Employee
    • Vice President - Liquid Foods EMENA
      • May 2016 - Apr 2018

      A leading global capital equipment technology solutions provider to high-value segments of the food and beverage manufacturing industry. Produced sterilization systems (continuous and batch), fillers, can closers and homogenizers and for food and beverage manufacturers in the ready-to-eat, fruit and vegetable, dairy, pet food, juice and baby formula markets. Delivered to and supported customers from all around the globe.Directed overall P&L, including profit and productivity improvements across a region consisting of 4 sites in Italy, Belgium, England, and the Netherlands with 500+ employees generating $200M+ annual revenues. Led integration of 4 separate sites/business units into one European business providing a singular customer experience.- Achieved double-digit YoY organic revenue and EBIT growth in 2016 and 2017- Improved sales effectiveness and efficiency through creation of a single regional sales team representing the complete product portfolio, improving sales planning processes and implementing new incentive structure- Led acquisition and integration of UK company, expanding the global product portfolio and presence in an underdeveloped market segment Show less

    • Vice-President & General Manager - Canning Systems
      • Apr 2015 - Dec 2016

      Managed P&L for global business unit consisting of 2 sites (USA, Belgium), ~250 people and revenue of ~$150M. Produced sterilization systems (continuous and batch), fillers and can closers for food and beverage manufacturers in the ready-to-eat, fruit and vegetable, dairy, pet food and baby formula markets. Delivered to and supported customers from all around the globe.- Delivered double digit sales and EBIT growth- Championed new matrix organization structure which became the basis for the new Liquid Foods division Show less

    • General Manager North America - Canning Systems
      • Jan 2014 - Mar 2015

      Managed P&L for North America business unit consisting of 2 sites (California, Georgia), ~125 people and revenue of ~$60M. Produced sterilization systems (continuous and batch), fillers and can closers for food and beverage manufacturers in the ready-to-eat, fruit and vegetable, dairy, pet food and baby formula markets. Delivered to and supported customers from all around the globe.- Championed acquisition and integration of key competitor – largest acquisition in the previous 20 years.- Implemented lean concept techniques, including visual management, plant layout changes, active management which helped improve delivery time and reduce costs. Show less

    • North America Operations Manager - Canning Systems
      • Aug 2013 - Jan 2014

      Managed manufacturing, engineering and supply chain functions for North America business unit. Produced sterilization systems (continuous and batch), fillers and can closers for food and beverage manufacturers in the ready-to-eat, fruit and vegetable, dairy, pet food and baby formula markets. Delivered to and supported customers from all around the globe.- Implemented LEAN concept techniques, including visual management, plant layout changes, and active management, which helped improve delivery time and reduce costs. Show less

    • Director of Aftermarket - Canning Systems
      • Dec 2011 - Jan 2014

      Managed contribution margin for global aftermarket sales and service segment consisting of 2 sites (California, Belgium), ~100 people and revenue of ~$60M. Provided repair parts, maintenance and installation services, refurbishments and upgrades for sterilization systems (continuous and batch), fillers and can closers.- Delivered double digit sales and gross margin growth.- Restructured parts pricing model and processes in North America and EMEA for gross margin improvement.- Implemented process to track installed base of equipment.- Expanded number of service technicians to better serve customers.- Implemented customer prioritization and contact tracking process. Show less

    • Global Marketing Manager - Canning Systems
      • Nov 2010 - Dec 2011

      Produced sterilization systems (continuous and batch), fillers and can closers for food and beverage manufacturers in the ready-to-eat, fruit and vegetable, dairy, pet food and baby formula markets. Delivered to and supported customers from all around the globe. Led strategic and tactical marketing activities globally.- Developed product line strategies for all product lines with 5-yr sales and margin goals. - Created a process to capture and leverage market intelligence from customers and competitors. Show less

    • Strategic Planner
      • Jan 2010 - Oct 2010

    • Principal
      • Feb 2009 - Jan 2010

      Led consulting teams at a non-profit consulting firm that helps solve the City of Chicago's biggest issues by engaging private sector firms. Led consulting teams at a non-profit consulting firm that helps solve the City of Chicago's biggest issues by engaging private sector firms.

    • Owner, Operations Manager
      • Apr 2004 - Jan 2010

      Managed P&L at self-owned, privately held distributor of maintenance and repair supplies to Chicago area industrial facilities. Sold products such as cutting tools, abrasives, fasteners and safety supplies. Managed P&L at self-owned, privately held distributor of maintenance and repair supplies to Chicago area industrial facilities. Sold products such as cutting tools, abrasives, fasteners and safety supplies.

  • Self-Employed
    • Chicago, IL
    • Independent Consultant
      • Jun 2002 - Mar 2004

    • Director of Operations & Finance
      • Jun 2001 - May 2002

  • Ethcentric, Inc.
    • Chicago, IL
    • Co-Founder & Executive Vice President, Technology & Operation
      • May 2000 - May 2001

    • Business Consulting and Services
    • 700 & Above Employee
    • Engagement Manager
      • Aug 1995 - Apr 2000

Education

  • Massachusetts Institute of Technology
    SM, Operations Research
    1992 - 1995
  • Massachusetts Institute of Technology - Sloan School of Management
    SM, Management
    1992 - 1995
  • University of Virginia
    BS, Systems Engineering
    1988 - 1992

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