Isis Loyola

Dublin Account Manager at The Intern Group
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Contact Information
us****@****om
(386) 825-5501
Location
County Dublin, Ireland, IE

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5.0

/5.0
/ Based on 2 ratings
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Phillipa (Pip) Rust

Isis is a highly competent, caring and motivated professional. I have had the pleasure to both manage and work alongside Isis, and her development from Experience Coordinator to New York Manager with The Intern Group demonstrates her ability to make swift strides in her career whilst remaining dedicated to an organisation that aligns with Isis' personal passions. I have had the personal and professional pleasure to see Isis 'in action' with our participants and each day she brings an enthusiasm and new level of care to ensure that every individual receives a personalised level of attention that can only come from a person with such special talents such as Isis. These talents and emotional intelligence have seen her establish herself as a leader at The Intern Group for creating strategies to help with complaint resolution and in addition, student counselling and support. I am sure many internship participants from our program will stay in touch and reference Isis as a large contributor to their amazing overseas experiences for years to come. Isis is, in addition, a team player and will always support and mentor her colleagues. Her communication style is inclusive, warm and always with the intention to really get to know each person. Her 'can-do' attitude and positive outlook bring much-needed light to any team in times of stress or large workloads. Whilst I have managed Isis in my own roles, I have found she has taught me so much about how to be an exemplary professional and proponent of diversity and inclusion in the workplace. I would hire or work alongside Isis again in a heartbeat and hope I may be able to do so again in the not so distant future. She is truly a unique and talented individual.

Hannah Broadbent

Isis stands out as a person who builds close and collaborative relationships through her warmth, enthusiasm, genuine care and loyalty. As New York Manager, she used this strength to deliver wide-ranging improvements to the experience of our international interns, increasing our Net Promoter Score - a measure of customer satisfaction - from 42 in October 2019 to 75 by April 2020. Scores above 50 are considered to be excellent; and Isis has consistently demonstrated that she is committed to excellence. Throughout my time as Isis’s manager, I have seen her grow in her resilience to challenging situations, as she developed her problem solving skills and independence. In particular, she developed enormously in her first managerial role, reflecting on and improving her performance and growing in confidence. She has real strengths in handling conflict and complaints, through her persuasive communication skills and high level of emotional intelligence. She coordinated a high quality response in several emergency situations, including incidents where interns experienced mental health crises, as well as coordinating the emergency response in New York during the COVID-19 outbreak. As Americas Regional Head of Experience, I was Isis’ manager from November 2019 to April 2020 during her time as New York Manager at The Intern Group. In this role, Isis was responsible for the delivery and overall quality of the internship program in New York - our third largest program globally. She previously worked at The Intern Group as the Experience Coordinator in Dublin and Melbourne since February 2018. Within The Intern Group she is seen by everyone as a superstar, who has grown within the organization, consistently bringing new ideas, enthusiasm and going above and beyond to exceed any targets or challenges in front of her. I would wholeheartedly recommend her to any organization and I would not hesitate in hiring Isis again in the future.

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Credentials

  • Completion of Career Advancement Training
    The Intern Group
    Jul, 2020
    - Oct, 2024
  • Diversity, Inclusion, and Belonging
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Inbound Marketing Certified
    HubSpot Academy
    Jun, 2020
    - Oct, 2024
  • London Internship Program
    The Intern Group

Experience

    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Dublin Account Manager
      • Sep 2020 - Present

    • United Kingdom
    • Entertainment Providers
    • 1 - 100 Employee
    • Operations Intern
      • Jun 2020 - Jul 2020

    • New York Manager
      • Nov 2019 - Apr 2020

    • Experience Coordinator
      • Mar 2019 - Nov 2019

    • Experience Coordinator
      • Feb 2018 - Sep 2018

    • Germany
    • Retail
    • Intern
      • May 2017 - Dec 2017

    • United States
    • Higher Education
    • 700 & Above Employee
    • Study Abroad Administrative Assistant/Peer Advisor
      • Sep 2016 - Dec 2017

      • Advise students looking to study abroad about provider programs in addition to university programs, and guided them through the appplication and visa processes.. • Advise students looking to study abroad about provider programs in addition to university programs, and guided them through the appplication and visa processes..

    • Music
    • 1 - 100 Employee
    • Intern
      • Jan 2017 - May 2017

    • Production Intern
      • Dec 2016 - Jan 2017

Education

  • University of New Haven
    Bachelor of Arts (BA), Music Industry
    2014 - 2017

Community

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