John Monahan

Chief Operations Officer at The Intern Group
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • Spanish Professional working proficiency
  • Portuguese Limited working proficiency
  • English Native or bilingual proficiency

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Credentials

  • Microsoft Office Specialist Master Certification (MOS) Excel Expert (MO-201)
    Microsoft
    May, 2020
    - Oct, 2024
  • Diploma of Spanish as a Foreign Language - level B2
    Instituto Cervantes
    Jan, 2017
    - Oct, 2024
  • CFA program - passed Level I exam
    CFA Institute
    Dec, 2012
    - Oct, 2024
  • Oracle SQL
    Oracle
    Apr, 2004
    - Oct, 2024
  • Certified ScrumMaster (CSM)
    Scrum Alliance
    Jan, 2020
    - Oct, 2024

Experience

  • The Intern Group
    • United Kingdom
    • Education Administration Programs
    • 1 - 100 Employee
    • Chief Operations Officer
      • Jan 2023 - Present

      • Manage customer-facing activities such as customer success, business development/sales, and client service• Manage approximately 50 total staff, across 10 countries• Support the ongoing pivot from an educational travel company to a tech-enabled recruitment platform

    • Director / Special Projects
      • Dec 2016 - Dec 2022

      • Serve as Director, member of the Finance and Risk/Compliance committees, and company Secretary• Provide governance and oversight on finance, strategy, and operations• From 2017 until returning as COO in 2023, additionally served as a consultant executing strategic projects as assigned by the CEO, CFO, and board

    • Chief Operations Officer
      • Jul 2014 - Dec 2016

      • Managed group financial and IT functions. Secondary responsibility for HR and business development• Successfully sustained & supported internal operations amid rapid sales growth (over 4x)• Implemented new systems and business processes for customer relations, business development, billing, accounting, payroll• Hired the company's first CTO and CFO

  • Liberty Mutual Group Asset Mgmt. Inc.
    • Senior Manager, Investment Application Services
      • Feb 2005 - May 2014

      Managed investment systems and related processes & projects for a global insurer with ~US$75B AUM Managed investment systems and related processes & projects for a global insurer with ~US$75B AUM

  • Mellon Financial Corp. (now BNY Mellon)
    • AVP
      • Jul 2000 - Feb 2005

      Business & systems analysis, SDLC, process improvement, reporting & analysis for management and investors Business & systems analysis, SDLC, process improvement, reporting & analysis for management and investors

  • Brown Brothers Harriman
    • United States
    • Financial Services
    • 700 & Above Employee
    • Corporate Actions Analyst
      • May 1998 - May 2000

Education

  • Harvard Extension School
    Bachelor of Liberal Arts

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