Krunal Desai

Consultant at BannerBuzz
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Gujarathi Professional working proficiency
  • Marathi Professional working proficiency

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5.0

/5.0
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Richard Van Pelt

Having worked with Krunal over a series of years it's difficult to summarize all of the unique and specialized skills he has. Krunal has a solid sense of focus when he is engaged in any activity, in addition he consistently gives his all to any challenge that comes his way. His solid training skills enable him to adopt to any work environment to ensure a successful delivery.

Sudeep Nair

Organized, methodical and pays attention to the fine details of the work environment - the best description for Krunal!

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Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Consultant
      • Aug 2019 - Present

      - Social Media Customer Management- Ad hoc training

    • CS Manager (Training & Quality)
      • Apr 2017 - Jul 2019

      - Training & Trainer Management- Curriculum & courseware design (Products & Applications | Customer Service)- CS Knowledge & Competency Management- CS Quality Assurance- Social media feedback (VOC)- Web and email content

    • Training Consultant
      • May 2014 - Present

      - Corporate Skills - Language (English) - CEFR / BEC / IELTS / TOEFL - Soft Skills - Travel & Tourism - Training Content Design - TTT - Corporate Skills - Language (English) - CEFR / BEC / IELTS / TOEFL - Soft Skills - Travel & Tourism - Training Content Design - TTT

    • India
    • E-learning
    • 1 - 100 Employee
    • Product Implementation Manager
      • Oct 2014 - Mar 2017

      - Travel extensively across the country to impart Training to English teachers at CBSE / State schools, universities and institutes - 2-day training workshop addressing - Pedagogy, classroom interaction, language proficiency evaluation methods - Software Training & bug testing - Academic support including eLearning modules, tests and creating video tutorials using Camtasia - Travel extensively across the country to impart Training to English teachers at CBSE / State schools, universities and institutes - 2-day training workshop addressing - Pedagogy, classroom interaction, language proficiency evaluation methods - Software Training & bug testing - Academic support including eLearning modules, tests and creating video tutorials using Camtasia

    • United States
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Assistant Manager, Training
      • Nov 2012 - Mar 2014

      Responsibilities:- Instructional Design, ADDIE- Training Needs Analysis / Identification- Training Effectiveness Measurement- Team Management (12 Trainers)- Trainer Development, Certification & Audits- Competency Development (Organizational)- Train The Trainer workshops- Amadeus (GDS) Training- Sales & Travel Industry Induction Training for new hires

    • Trainer
      • Jan 2011 - Oct 2012

      - New Hire Training (Onboarding)- International Leisure Tourism- Language & Communication Skills- Selling Skills- Amadeus (GDS)

    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Business Development
      • Mar 2010 - Sep 2010

      Online Marketing Client Acquisition, Onboarding & Management Online Marketing Client Acquisition, Onboarding & Management

    • United Kingdom
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Business Development Head
      • Jan 2009 - Dec 2009

      • Direct Marketing• Event Marketing• Transition Management• Client Management• Website content• Google PPC

    • Business Development Executive
      • Oct 2007 - Dec 2008

      • Assist a team of cold callers with scripting, collateral, lead generation/management, database management• Close warm leads• Support UK-based Director with research, information & logistics

    • United States
    • Outsourcing and Offshoring Consulting
    • 200 - 300 Employee
    • Supervisor, Operations
      • 2001 - 2007

      • Team Management • Client Management & Reporting • Performance Management | Competency Management • Training (new hire, process changes, refreshers) | Training Content • Resource Management | Hiring • Team Management • Client Management & Reporting • Performance Management | Competency Management • Training (new hire, process changes, refreshers) | Training Content • Resource Management | Hiring

    • PSR
      • Jun 2000 - Aug 2001

      Paging Service Representative Paging Service Representative

Education

  • Bharati Vidyapeeth College of Engineering, Navi Mumbai
    Diploma, Instrumentation
    1997 - 1998
  • Vivek Vidyalaya & Junior College - India
    Higher Secondary, Science
    1995 - 1997
  • Gokuldham High School
    1987 - 1995

Community

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