Experience

Esperanza Academy Charter School

• Non-profit Organizations
• 1 - 100 Employee

• Social Studies Teacher

  • Aug 2021 - Present

  Responsibilities include (but are not limited to): - Develop and provide instruction and materials for objective based curriculum - Instruct students in social studies, while promoting reading and writing, critical analysis, and persuasive writing skills - Collaborating with subject and grade level colleagues to assess student needs and modify curriculum and course material to better promote student engagement. - Promoting and maintaining the mental/emotional health of students - Develop positive relationship with parents/guardians to promote learning at home and in school Show less



Kelly Services

• Mexico
• 200 - 300 Employee

• Substitute Teacher

  • Apr 2019 - Aug 2021

  • Responsible for the supervision of students for assignments ranging from half-days to multiple days. • Managing the continued instruction in the absence of the regular teacher • Maintenance of order and minimization of disruption throughout the length of the substitute assignment • Creation of creative instructional opportunities in the absence of lesson plans, i.e. learning games, puzzles, word problems, etc. • Utilize patience and understanding while working with students with widely varied backgrounds. Show less



REI

• United Arab Emirates
• Information Technology & Services

• Retail Sales Specialist

  • Jul 2019 - Jan 2021

  - Advised customers on appropriate outdoor wear for any adventure - Initiated, communicated to others involved and followed through with plans to improve customer experience - Update visual marketing based on floor sets and latest outdoor trends - Effectively communicated across departments to fully equip customers - Worked closely with managers and sales leads to provide optimal customer experiences - Relied upon to make effective and appropriate judgements to best serve customers Show less



ESS

• France
• Financial Services
• 1 - 100 Employee

• Substitute Teacher

  • Apr 2019 - Jul 2019

  • Responsible for the supervision of students for assignments ranging from half-days to multiple days. • Managing the continued instruction in the absence of the regular teacher • Maintenance of order and minimization of disruption throughout the length of the substitute assignment • Creation of creative instructional opportunities in the absence of lesson plans, i.e. learning games, puzzles, word problems, etc. • Utilize patience and understanding while working with students with widely varied backgrounds. Show less



De Lage Landen Financial Svc

• United States
• Biotechnology
• 1 - 100 Employee

• Customer Service Specialist

  • Oct 2017 - Mar 2019

  • Support large and small businesses in the understanding of lease agreements for their operating equipment (stump grinders, x-rays, copiers, i.e.) • Guide customers through DLL’s platforms to be able to locate the information and make payments • Provide DLL customer contract information, such as: o Defining terms on invoices (documentation fee, payment, total payment amount, i.e.) o Explain terms and conditions stated in contract documents (insurance requirements, end of lease options, monthly payment agreement) • Investigate discrepancies within multiple departments to brainstorm and implement solutions • Received training and utilize Oracle platform to research contract and financial transaction details Show less



In Riva

• Italy
• Retail

• Server/Bartender

  • Jul 2017 - Nov 2017

  • As a server, provided patron with top quality food, beverages and other services as needed in a fast-paced environment. • As a bartender: o Managed the finances behind the bar, ensuring the proper amount was placed in the cash register before close, and any discrepancies were accounted for and documents. o Stocked the refrigerators with frozen food, prepared garnished, adequate back-up beverages before starting a shift. Restocked and thoroughly cleaned the bar before leaving. • As a server, provided patron with top quality food, beverages and other services as needed in a fast-paced environment. • As a bartender: o Managed the finances behind the bar, ensuring the proper amount was placed in the cash register before close, and any discrepancies were accounted for and documents. o Stocked the refrigerators with frozen food, prepared garnished, adequate back-up beverages before starting a shift. Restocked and thoroughly cleaned the bar before leaving.



CreateSpace

• United States
• Book and Periodical Publishing
• 100 - 200 Employee

• Customer Support Analyst

  • Nov 2016 - May 2017

  • Assisted authors to navigate and use CreateSpace website through verbal and written communication. • Helped customers and authors throughout the ordering process • Received training in client management and risk mitigation and the Salesforce platform, where the majority of our work took place. • Assisted authors to navigate and use CreateSpace website through verbal and written communication. • Helped customers and authors throughout the ordering process • Received training in client management and risk mitigation and the Salesforce platform, where the majority of our work took place.



Event Photography Group

• United States
• Photography
• 1 - 100 Employee

• Photographer

  • Aug 2011 - Dec 2016

  • Took photographs of various school events including graduations and receptions. • Held part time job in conjunction with full-time student schedule • Took photographs of various school events including graduations and receptions. • Held part time job in conjunction with full-time student schedule



Benefit Concepts Inc. - BCI

• United States
• Insurance
• 1 - 100 Employee

• Administrative Assistant

  • Feb 2013 - Oct 2015

  • Aided insurance brokers in their day to day operations, often relaying information to the brokers. Duties included but were not limited to: o Creating quotes for groups and individual policies. Calling carriers regarding confidential information. o Provided verbal and written assistance to customers seeking insurance policies or information regarding their policies. • Aided insurance brokers in their day to day operations, often relaying information to the brokers. Duties included but were not limited to: o Creating quotes for groups and individual policies. Calling carriers regarding confidential information. o Provided verbal and written assistance to customers seeking insurance policies or information regarding their policies.