Jenna Mock

Project Director at WillowTree
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Contact Information
us****@****om
(386) 825-5501
Location
Columbus, Ohio Metropolitan Area

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Dominick McAllister

Jenna is one of the most likeable people I've ever met. She immediately is able to attract clients and make them feel comfortable around her. She is always positive and is always keeps a smile on her face. She would be an excellent addition to any team. I think she would excel at sales or in customer service.

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Credentials

  • Certified SAFe® 6 Product Owner/Product Manager
    Scaled Agile, Inc.
    May, 2023
    - Nov, 2024
  • Certified Scrum Product Owner (CSPO)
    Scrum Alliance
    Apr, 2021
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Apr, 2021
    - Nov, 2024
  • Sogeti Business Analyst Certificate Advanced
    Sogeti
    Mar, 2013
    - Nov, 2024
  • Sogeti Business Analyst Certificate Basic
    Sogeti
    Dec, 2012
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 200 - 300 Employee
    • Project Director
      • Apr 2021 - Present

      Key Responsibilities:-Partner across teams to drive product development-Facilitate effective decision-making on complex issues of scope, design, architecture, and process-Deliver timely communication for various audiences-Create, guide, and communicate the project plan and goals-Encourage sustainable flow for the team while focusing on key client objectives-Engage directly with clients managing the account details, project scope, and relationship

    • QA Director
      • Nov 2019 - Apr 2021

      DYNAMIT was acquired by WillowTree in November of 2019.Key Responsibilities:-Manage senior & staff level QA associates-Product Owner for client project work, assisting in backlog grooming & bridging the gap between business & technology teams-Communicate project status to internal & client stakeholders-Prioritize & delegate tasks for Scrum team-Review stories for complete requirements-Collaborate with Design team to create a positive experience for the customer -Participate in roadmap activities planning items for release-Assist transition plan to Test Engineering Show less

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Director Of Quality Assurance
      • Aug 2019 - Nov 2019

    • QA Lead
      • Feb 2015 - Aug 2019

      Key responsibilities:-Continue to grow & evolve the QA department-Dedicated QA resource on 4-5 large projects and 4-5 small projects-QA oversight across all groups with active development-Resource allocations-Estimations-Agile training-Delegation & feedback-Coaching/mentoring

    • QA Specialist
      • Apr 2014 - Feb 2015

      Hired to create & build a Quality Assurance department-Team grew to four full-time employees by February 2015-Direct manager for QA team & responsible for recruitment-Dedicated QA resource for 2-3 large projects & 4-5 small projects-Oversight for QA on all active projects-Implemented JIRA for defect tracking-Implemented test case strategy & formats-Implemented structured QA & UAT processes

    • Cheerleading Coach
      • May 2013 - Apr 2019

      Assistant Cheerleading Coach for Freshman, JV and Varsity squads for Football and Basketball Assistant Cheerleading Coach for Freshman, JV and Varsity squads for Football and Basketball

    • United States
    • Retail
    • 700 & Above Employee
    • QA Lead - Regression
      • Nov 2013 - Mar 2014

      Responsible for planning and developing test scenarios for base code regression testing for Justice and CSI brands with implementation of Oracle Retail Point-Of-Service (ORPOS) system. Responsible for planning and developing test scenarios for base code regression testing for Justice and CSI brands with implementation of Oracle Retail Point-Of-Service (ORPOS) system.

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior Consultant
      • Jan 2012 - Mar 2014

      IT Analyst in Managed Testing Practice - QA Lead and Business Analyst IT Analyst in Managed Testing Practice - QA Lead and Business Analyst

    • United States
    • Retail
    • 700 & Above Employee
    • QA Lead
      • Apr 2013 - Oct 2013

      International Reverse Logistics Release 4 - QA Lead - responsible for maintaining test plan, test coordination, and UAT of international returns to a US outlet store International Price Tickets release 6.5 - QA Lead, Business Analyst, Project Manager - responsible for maintaining requirements and test plan, working directly with sourcing team and ticket providers, and UAT eComm Product Recommendations - QA Lead - responsible for developing and executing test plan for product recommendations for all brands on desktop and mobile eComm Use Case Archive - Business Analyst - responsible for creating and updating use cases and process flows for all brands on desktop DTC WMS OMS R2 - Test Lead - responsible for test coordination for order entry and fulfillment and tax scenarios Show less

    • United States
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • Test Engineer
      • Feb 2012 - Apr 2013

      As a Test Engineer/Business Analyst, I worked in an Agile like environment on the PartnerWeb Project converting legacy system from EL.Net to .NET. My primary responsibilities included reviewing and writing business requirements, writing and reviewing test requirements and test scripts, and test execution. I worked primarily with Microsoft Word and Excel, and used HP Quality Center 10 for test execution and defect management. As a Test Engineer/Business Analyst, I worked in an Agile like environment on the PartnerWeb Project converting legacy system from EL.Net to .NET. My primary responsibilities included reviewing and writing business requirements, writing and reviewing test requirements and test scripts, and test execution. I worked primarily with Microsoft Word and Excel, and used HP Quality Center 10 for test execution and defect management.

  • InnoSource
    • Columbus, Ohio Area
    • Consultant
      • Nov 2011 - Jan 2012

      As an administrator in the Executive Health Space, my responsibilities included analyzing various health plans to create competitive health comparisons that provided further benefits to our clients. Further responsibilities included inputting information onto FormFire, auditing bills, dental, life and disability comparisons, and creating bills for clients. As an administrator in the Executive Health Space, my responsibilities included analyzing various health plans to create competitive health comparisons that provided further benefits to our clients. Further responsibilities included inputting information onto FormFire, auditing bills, dental, life and disability comparisons, and creating bills for clients.

  • Insight Global
    • Rosemont, IL
    • Recruiter
      • Jun 2011 - Nov 2011

Education

  • Miami University
    Health & Sport Studies, Kinesiology and Health
  • St Francis DeSales High School

Community

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