YUNG-CHIN CHOU (Danny)
MSc Student at University of Plymouth- Claim this Profile
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Mandarin Native or bilingual proficiency
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Chinese Native or bilingual proficiency
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English Professional working proficiency
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Spanish Elementary proficiency
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French Elementary proficiency
Topline Score
Bio
Credentials
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Strategic Negotiation
LinkedInOct, 2020- Oct, 2024 -
Communicating with Confidence
LinkedInSep, 2020- Oct, 2024 -
Communicating with Diplomacy and Tact
LinkedInSep, 2020- Oct, 2024 -
Digital Transformation
LinkedInSep, 2020- Oct, 2024 -
Learn Social Media Monitoring
LinkedInSep, 2020- Oct, 2024 -
Learning Excel 2019
LinkedInSep, 2020- Oct, 2024 -
Strategic Thinking
LinkedInSep, 2020- Oct, 2024 -
Economics for Everyone: Understanding a Recession
LinkedInMay, 2020- Oct, 2024
Experience
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University of Plymouth
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United Kingdom
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Higher Education
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700 & Above Employee
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MSc Student
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Jan 2023 - Present
MSc International Logistics and Supply Chain Management Sustainable Supply Chain Management 1. Developing insight and understanding of the challenge of addressing and managing sustainability within complex global supply chains. 2. Developing a critical awareness of the societal, economic, and environmental responsibilities of supply chains and associated tools, techniques, and processes. 3. Demonstrating a systematic understanding of the key characteristics of global supply chains in the context of their impacts on the environment and society. 4. Identifying and critically evaluating environmental and social issues within the global supply chain 5. Identifying, evaluating, and applying appropriate tools, techniques, and processes to manage sustainability issues within global supply chains. International Logistics and Supply Chains 1. Analysing international logistics strategies involving commercial institutions. 2. Evaluating the association between logistics, international trade, and global container transport. 3. Analysing international distribution channels and how they relate to logistics. 4. Evaluating the role of logistics outsourcing in the context of international logistics. 5. Understanding sustainability in the context of international logistics and transport, and options to reduce adverse environmental impacts from these activities. 6. Formulating a comprehensive understanding of supply chain design, planning, and operations in international supply chain systems. 7. Analysing the complexities of decision-making in international supply chains and their impact on supply chain performance. 8. Evaluating uncertainty and risk management in international supply chains and risk management strategies.
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Fontys Venlo University of Applied Sciences
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Netherlands
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Higher Education
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100 - 200 Employee
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MSc Student
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Sep 2022 - Present
MSc International Logistics and Supply Chain Management 1. International Supply Chain Management and Data Management • Developing optimization problem-solving skills. • Understanding risk analysis through simulation. • Knowledge of the design and management of International Supply Chains. • Understanding of the impact of current issues on supply chain management. Data Management: Modeling and analyzing the goods flow that often uses Excel and Power BI. The 3 primary skills have been obtained during the courses: Descriptive Statistics: In descriptive statistics, numerical data is analyzed by reorganizing the data into appealing visual representations for the initial comparison of subsets, before advanced statistical tests are applied. Optimization: In optimization, the goal is to create a model and use Excel to find the minimum or maximum value for one or more decision variables, such as determining the quantity that produces the lowest cost (EOQ). Risk Analysis: In risk analysis, calculations are based on uncertain outcomes, and simulations are used to forecast potential outcomes. 2. Finance and Economics for International Supply Chains: This course is divided into two main parts: Economics and Statistics and Finance. The Economics part covers the following topics: The shipping markets: an overview of the different types of shipping markets and their interrelation. The Statistics and Finance part cover the following topics: Statistics: a comprehensive overview of measurement scales, central tendency measures, dispersion, normality, and various statistical tests such as the chi-square test, T-test, ANOVA, Mann Whitney U test, and Kruskal Wallis test. Finance: an in-depth examination of financial econometrics, financial markets, exchange rates, forecasting, and hedging. Topics covered include inflation, deflation, stagflation, cryptocurrency, fiat currency, bitcoin mining, blockchain, and financial risk management.
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Amazon
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United States
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Software Development
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700 & Above Employee
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KYC Chinese/ English Fraud Investigation Specialist
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Dec 2019 - Jul 2021
-Well trained fraud investigator specializing in EU, US, CN, etc markets -Investigating suspicious merchant’s activity and behavior that could pose a risk to Amazon and our customers; Maintaining Amazon’s site quality by enforcing Amazon’s Policy Guidelines -Taking appropriate action based on established procedures or follow escalation paths to ensure resolution; Reviewing all trigger events related to existing merchants, and where required gather additional supporting evidence -Communicating with merchants, external and internal customers to make informed decisions about the risk -Participating in other special projects, assignments, and partners with appropriate business teams as necessary -Achieving weekly productivity (over 100% every week) and getting 0 defects from work for at least 2 months for keeping the quality standards for investigations -Referring more than 10 talents and getting an offer to work in Amazon by providing them the interview practices and Resume advising skills; Helping the new hires adapt the work and giving hands for any queries during work -Producing accurate progress reports and documents to maintain a comprehensive record of all work performing.
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Giorgio Armani
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Italy
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Retail Apparel and Fashion
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700 & Above Employee
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Luxury Sales Consultant
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Aug 2019 - Oct 2019
-Actively listen to customers in order to identify, meet and exceed their needs and expectations. -Resolving customer inquiries and complaints in accordance with company guidelines. -Achieving monthly store goals with colleagues by establishing good teamwork -Adapting excellent communication and interpersonal advantages to achieve or exceed sales goals, such as reaching 200% of the daily specified goal several times and being highlighted as best selling sales -Achieving monthly target and increasing by 42% within a month -Managing a portfolio of international customers such as French, Chinese, American, etc -Implementing bespoke shopping experience with top customers, including tailor-made communications strategy to best suit their needs and preferences -Demonstrating products to customers, discussed features, and redirected objections to capture sales. -Achieving or exceeding upselling, donation, and credit card sign-up targets on a consistent basis by leveraging excellent communication and interpersonal strengths.
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Oriental Logistics Group
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Taiwan
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Import/Export Operator and Account Administrator
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Aug 2014 - Jul 2019
-Organizing and filling daily revenue and reporting to the department of accounting -Maintaining daily administrative skills with challenges -Communicating with different departments and providing daily detailed reports towards each of them -Dealing with more than 10 customers at one time -Providing comprehensive and accurate records and documents to continue to comply with statutory policies. -Providing customers with useful and professional advice in all aspects of the property rights transaction process by excellent service.
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Customer Service Staff
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Mar 2019 - May 2019
-Building customer loyalty through exceptional service, consistently growing repeat business to ensure excellent sales figures.-Dealing with multiple types of customers-Finding potential clients through the telephone (Giving 100+ calls per hour)-Monitoring ride performance and function, troubleshooting any issues and providing swift remedies and repairs.
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Sales Staff
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Mar 2019 - May 2019
-Building customer loyalty through exceptional service, consistently growing repeat business to ensure excellent sales figures.-Dealing with multiple types of customers-Finding potential clients through the telephone (Giving 100+ calls per hour)-Monitoring ride performance and function, troubleshooting any issues and providing swift remedies and repairs.
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Ministry of Foreign Affairs, Taiwan (R.O.C.)
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Government Administration
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1 - 100 Employee
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YOUTH AMBASSADOR
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Jun 2015 - Dec 2015
-Being selected as one of the only 160 university students among thousands of candidates in Taiwan and represented the Republic of China (Taiwan) to go to Ireland, Edinburgh, Portugal, Sao Tome and Principe, and other countries and regions for cultural exchanges to achieve the purpose of introducing Taiwan -Producing professional briefings to introduce Taiwanese culture to high-ranking officials such as prime ministers and vice presidents -Being a "cultural exchange promoter" and also a "humanitarian assistance provider" in remote areas of Africa to serve the elderly and performing for local residents -Achieving the five goals promoted by the government: "Peacemaker", "Humanitarian Aid Provider", "Cultural Exchange Promoter", "New Technology and Business Opportunity Creator" and "Chinese Culture Leader" --Building great teamwork with other youth ambassadors and completing multiple assigned tasks -Performing the traditional Taiwanese culture by dancing and acting
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Formosa Chang Restaurant
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Taiwan
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Counter Waiter
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Mar 2010 - Jun 2011
Counter Waiter Counter Waiter
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SHAN SHANG JU RESTAURANT
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Taiwan
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Take Out Waiter
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Jun 2009 - Feb 2010
Take Out Waiter Take Out Waiter
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Education
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Fontys Venlo University of Applied Sciences
Master of Science - MS, International Logistics and supply chain management -
University of Plymouth
Master of Science - MS, International logistics and supply chain management -
Fu Jen Catholic University
Graduated, English Language and Literature/Letters -
Del Valle High School
High School Diploma, High School/Secondary Diplomas and Certificates