John Hornbuckle, MS-MIS, PMP
Chief Information Officer at Auburn University Harbert College of Business- Claim this Profile
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Bio
David Borschel
It was my pleasure to be John's supervisor when he worked as an IT Manager with the College of Business and ITAPP. His leadership and communication were outstanding, and his IT skills are second to none. John naturally understands that IT professionals also have to be customer relationship managers, so information technology plans and objectives are successfully linked to the overall strategic direction of an organization. I miss working with John, and I know that his talent and good character will take him far in his chosen field.
Jack Brown
John Hornbuckle is an outstanding IT professional, an exemplary leader, and skilled manager. He is blessed with a first rate mind. John is a critical thinker who understands how to balances the needs of the organization and his staff.
David Borschel
It was my pleasure to be John's supervisor when he worked as an IT Manager with the College of Business and ITAPP. His leadership and communication were outstanding, and his IT skills are second to none. John naturally understands that IT professionals also have to be customer relationship managers, so information technology plans and objectives are successfully linked to the overall strategic direction of an organization. I miss working with John, and I know that his talent and good character will take him far in his chosen field.
Jack Brown
John Hornbuckle is an outstanding IT professional, an exemplary leader, and skilled manager. He is blessed with a first rate mind. John is a critical thinker who understands how to balances the needs of the organization and his staff.
David Borschel
It was my pleasure to be John's supervisor when he worked as an IT Manager with the College of Business and ITAPP. His leadership and communication were outstanding, and his IT skills are second to none. John naturally understands that IT professionals also have to be customer relationship managers, so information technology plans and objectives are successfully linked to the overall strategic direction of an organization. I miss working with John, and I know that his talent and good character will take him far in his chosen field.
Jack Brown
John Hornbuckle is an outstanding IT professional, an exemplary leader, and skilled manager. He is blessed with a first rate mind. John is a critical thinker who understands how to balances the needs of the organization and his staff.
David Borschel
It was my pleasure to be John's supervisor when he worked as an IT Manager with the College of Business and ITAPP. His leadership and communication were outstanding, and his IT skills are second to none. John naturally understands that IT professionals also have to be customer relationship managers, so information technology plans and objectives are successfully linked to the overall strategic direction of an organization. I miss working with John, and I know that his talent and good character will take him far in his chosen field.
Jack Brown
John Hornbuckle is an outstanding IT professional, an exemplary leader, and skilled manager. He is blessed with a first rate mind. John is a critical thinker who understands how to balances the needs of the organization and his staff.
Credentials
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ITIL Foundation Certificate in IT Service Management
AXELOS Global Best PracticeFeb, 2014- Nov, 2024 -
Certificate of Business Research
Florida State University College of BusinessJan, 2010- Nov, 2024 -
I-Net+
CompTIAApr, 2002- Nov, 2024 -
IT Operations Specialist
CompTIAJul, 2001- Nov, 2024 -
Network+
CompTIAJul, 2001- Nov, 2024 -
CompTIA A+ Certification
CompTIAFeb, 2000- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteAug, 2011- Nov, 2024 -
AU Basic RCR Training for ALL Faculty, Staff, Postdocs, and Students
CITI ProgramJan, 2023- Nov, 2024
Experience
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Auburn University Harbert College of Business
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United States
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Higher Education
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200 - 300 Employee
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Chief Information Officer
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May 2017 - Present
My role at the Harbert College of Business is to provide an overall vision for, and leadership and management of, information services for the College in order to help it achieve its strategic goals. My responsibilities include: * Consulting with senior leaders to understand instructional, transactional, and reporting needs that can be supported through information technology and services; * Preparing written proposals for significant initiatives; * Maintaining a high level… Show more My role at the Harbert College of Business is to provide an overall vision for, and leadership and management of, information services for the College in order to help it achieve its strategic goals. My responsibilities include: * Consulting with senior leaders to understand instructional, transactional, and reporting needs that can be supported through information technology and services; * Preparing written proposals for significant initiatives; * Maintaining a high level of service quality for end users of information technology; * Monitoring performance against standards or service level agreements, and initiating corrective action with internal or external service providers when appropriate; * Managing budgets and overseeing the selection and procurement of information technology resources; * Directing technology development, including IT architectures, hardware and software platforms, networking, system administration, specialized applications, and web or multimedia technologies; * Establishing policies and procedures for information services within the unit, covering project management, unit-level procurement, and issue tracking; * Representing the College and advocating for its interests before the University's central Office of Information Technology. Other notable accomplishments: * Selected to serve as a member of the Horton-Hardgrave Hall Building Committee. This committee provided governance over the planning and designing of the new $65 million Harbert College classroom and office building. * Presented with "Above and Beyond Award". Show less My role at the Harbert College of Business is to provide an overall vision for, and leadership and management of, information services for the College in order to help it achieve its strategic goals. My responsibilities include: * Consulting with senior leaders to understand instructional, transactional, and reporting needs that can be supported through information technology and services; * Preparing written proposals for significant initiatives; * Maintaining a high level… Show more My role at the Harbert College of Business is to provide an overall vision for, and leadership and management of, information services for the College in order to help it achieve its strategic goals. My responsibilities include: * Consulting with senior leaders to understand instructional, transactional, and reporting needs that can be supported through information technology and services; * Preparing written proposals for significant initiatives; * Maintaining a high level of service quality for end users of information technology; * Monitoring performance against standards or service level agreements, and initiating corrective action with internal or external service providers when appropriate; * Managing budgets and overseeing the selection and procurement of information technology resources; * Directing technology development, including IT architectures, hardware and software platforms, networking, system administration, specialized applications, and web or multimedia technologies; * Establishing policies and procedures for information services within the unit, covering project management, unit-level procurement, and issue tracking; * Representing the College and advocating for its interests before the University's central Office of Information Technology. Other notable accomplishments: * Selected to serve as a member of the Horton-Hardgrave Hall Building Committee. This committee provided governance over the planning and designing of the new $65 million Harbert College classroom and office building. * Presented with "Above and Beyond Award". Show less
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Florida State University
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United States
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Higher Education
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700 & Above Employee
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Graduate Teaching Assistant
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Jan 2016 - Apr 2020
As a graduate teaching assistant in the College of Business' online courses (called an "online mentor" by Florida State University), my role was to shift some of the workload off of the professor and helps students succeed. Responsibilities included: • Providing a primary point of contact for students who may have questions about the course. • Grading assignments. • Regularly communicating expectations, deadlines, and other relevant information to students. •… Show more As a graduate teaching assistant in the College of Business' online courses (called an "online mentor" by Florida State University), my role was to shift some of the workload off of the professor and helps students succeed. Responsibilities included: • Providing a primary point of contact for students who may have questions about the course. • Grading assignments. • Regularly communicating expectations, deadlines, and other relevant information to students. • Monitoring student progress in order to identify and assist those who are struggling. • Assisting the professor with technical aspects of the learning management system.
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Director of Information Technology, College of Business
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Nov 2012 - May 2017
I headed the team responsible for the information technology needs of the College of Business, leading in the overall direction, planning, system implementation, and staffing of the College's IT Department. Responsibilities included: • Acting as a liaison between the College of Business and the University's centralized Information Technology Services organization • Supervising the daily activities of all IT personnel working with the College of Business IT… Show more I headed the team responsible for the information technology needs of the College of Business, leading in the overall direction, planning, system implementation, and staffing of the College's IT Department. Responsibilities included: • Acting as a liaison between the College of Business and the University's centralized Information Technology Services organization • Supervising the daily activities of all IT personnel working with the College of Business IT Department • Developing, documenting, and overseeing the implementation and enforcement of policies and procedures • Consulting with the Dean of the College of Business on strategic planning and determining budgeting needs of the IT department • Researching, evaluating, and selecting IT equipment and services • Providing consulting assistance to faculty and staff in the development of new/improved teaching, research, and business capabilities • Managing IT projects Other notable accomplishments: 2014 - Selected to serve as assistant chair on the Legacy Hall Building Committee. This committee provides governance over the planning and designing of the new $83 million home of the College of Business. 2015 - Selected to serve on the University's IT Governance Council (ITGC). This council is responsible for approving major campus-wide IT initiatives and for providing a communication channel between the University CIO and major stakeholders. The ITGC is chaired by the Provost and includes the CIO, senior faculty, and executive staff members. 2016 - Selected to serve on the committee that coordinates university-wide giving campaigns. The committee works with the Florida State University Foundation to devise strategies and tactics for encouraging faculty, staff, and students to support the University through donations. 2016 - Nominated for an MVP award, which is the highest award that can be given to a College of Business staff member. 2017 - Presented with Core Values award.
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Taylor County School District
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United States
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Primary and Secondary Education
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100 - 200 Employee
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IT Manager
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1999 - Nov 2012
Lead the technology team responsible for a network of around 2,000 workstations, a dozen or so servers, 500 employees, and 3,000 students spread across a half-dozen sites. Responsibilities included: • Leading field technicians (recruiting, conducting performance evaluations, etc.) • Assisting with annual departmental budgeting • Investigating new technologies to improve organizational efficiency and effectiveness • Managing IT projects to ensure completion… Show more Lead the technology team responsible for a network of around 2,000 workstations, a dozen or so servers, 500 employees, and 3,000 students spread across a half-dozen sites. Responsibilities included: • Leading field technicians (recruiting, conducting performance evaluations, etc.) • Assisting with annual departmental budgeting • Investigating new technologies to improve organizational efficiency and effectiveness • Managing IT projects to ensure completion within scope, time, budget, and quality requirements • Working with vendors to negotiate favorable pricing, ensure that contracts meet service level requirements, and mease vendor performance against contractual obligations • Securing IT assets to protect against internal and external threats and to meet legal and audit requirements Accomplishments included: • Developed and implemented formal IT policies and procedures where previously there were none • Implemented virtualization technologies to reduce capital and operational expenditures by eliminating numerous physical servers • Implemented a problem tracking system to provide analytics for areas such as technician performance, problem trends, customer satisfaction • Developed and executed an IT security awareness training program • Setup a project management system for the IT department and instituted a formalized project management framework appropriate for the size of the department and its projects • Established a social media vision and presence for the District Show less Lead the technology team responsible for a network of around 2,000 workstations, a dozen or so servers, 500 employees, and 3,000 students spread across a half-dozen sites. Responsibilities included: • Leading field technicians (recruiting, conducting performance evaluations, etc.) • Assisting with annual departmental budgeting • Investigating new technologies to improve organizational efficiency and effectiveness • Managing IT projects to ensure completion… Show more Lead the technology team responsible for a network of around 2,000 workstations, a dozen or so servers, 500 employees, and 3,000 students spread across a half-dozen sites. Responsibilities included: • Leading field technicians (recruiting, conducting performance evaluations, etc.) • Assisting with annual departmental budgeting • Investigating new technologies to improve organizational efficiency and effectiveness • Managing IT projects to ensure completion within scope, time, budget, and quality requirements • Working with vendors to negotiate favorable pricing, ensure that contracts meet service level requirements, and mease vendor performance against contractual obligations • Securing IT assets to protect against internal and external threats and to meet legal and audit requirements Accomplishments included: • Developed and implemented formal IT policies and procedures where previously there were none • Implemented virtualization technologies to reduce capital and operational expenditures by eliminating numerous physical servers • Implemented a problem tracking system to provide analytics for areas such as technician performance, problem trends, customer satisfaction • Developed and executed an IT security awareness training program • Setup a project management system for the IT department and instituted a formalized project management framework appropriate for the size of the department and its projects • Established a social media vision and presence for the District Show less
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Phoenix Computer Systems
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Perry, FL
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Co-Owner
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1997 - 1999
Anyone who has run a small business knows the broad work this entails. As co-owner of PCS, my duties included: • Technical work (e.g., building computers and networks for clients) • Managing staff • Sales and customer relationship management • Accounting • Inventory control • Marketing One of the best lessons that came from this experience was increasing my self-sufficiency. When you own your own business, there's no one to pass the buck to; you must take ownership… Show more Anyone who has run a small business knows the broad work this entails. As co-owner of PCS, my duties included: • Technical work (e.g., building computers and networks for clients) • Managing staff • Sales and customer relationship management • Accounting • Inventory control • Marketing One of the best lessons that came from this experience was increasing my self-sufficiency. When you own your own business, there's no one to pass the buck to; you must take ownership of all issues and do whatever is necessary to see them through. To this day, I apply those skills to every challenge I face. Show less Anyone who has run a small business knows the broad work this entails. As co-owner of PCS, my duties included: • Technical work (e.g., building computers and networks for clients) • Managing staff • Sales and customer relationship management • Accounting • Inventory control • Marketing One of the best lessons that came from this experience was increasing my self-sufficiency. When you own your own business, there's no one to pass the buck to; you must take ownership… Show more Anyone who has run a small business knows the broad work this entails. As co-owner of PCS, my duties included: • Technical work (e.g., building computers and networks for clients) • Managing staff • Sales and customer relationship management • Accounting • Inventory control • Marketing One of the best lessons that came from this experience was increasing my self-sufficiency. When you own your own business, there's no one to pass the buck to; you must take ownership of all issues and do whatever is necessary to see them through. To this day, I apply those skills to every challenge I face. Show less
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GulfNet Technologies, Inc.
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Perry, FL
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Technician
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1992 - 1997
My first real job, where I began learning to be technology generalist. I started as a technician troubleshooting basic computer problems, then moved on to building and upgrading computers, then learned about Novell and Microsoft networks. The company evolved into an Internet service provider, which then put me in a whole new area of IT. My job came to include maintaining e-mail servers and web sites and servers, as well as banks of modems and authentication system. I also had to… Show more My first real job, where I began learning to be technology generalist. I started as a technician troubleshooting basic computer problems, then moved on to building and upgrading computers, then learned about Novell and Microsoft networks. The company evolved into an Internet service provider, which then put me in a whole new area of IT. My job came to include maintaining e-mail servers and web sites and servers, as well as banks of modems and authentication system. I also had to work the occasional overnight tech support shift. Perhaps most importantly, I learned volumes about how to run a small business--skills that would be applied when I launched my own business after GulfNet closed its doors. Show less My first real job, where I began learning to be technology generalist. I started as a technician troubleshooting basic computer problems, then moved on to building and upgrading computers, then learned about Novell and Microsoft networks. The company evolved into an Internet service provider, which then put me in a whole new area of IT. My job came to include maintaining e-mail servers and web sites and servers, as well as banks of modems and authentication system. I also had to… Show more My first real job, where I began learning to be technology generalist. I started as a technician troubleshooting basic computer problems, then moved on to building and upgrading computers, then learned about Novell and Microsoft networks. The company evolved into an Internet service provider, which then put me in a whole new area of IT. My job came to include maintaining e-mail servers and web sites and servers, as well as banks of modems and authentication system. I also had to work the occasional overnight tech support shift. Perhaps most importantly, I learned volumes about how to run a small business--skills that would be applied when I launched my own business after GulfNet closed its doors. Show less
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Education
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2008 - 2010
Florida State University - College of Business
M.S., Management Information Systems -
Florida State University
B.A., English -
1989 - 1991
Taylor County High School
Community
