Experience

ComQi Inc.

• United States
• Software Development
• 1 - 100 Employee

• Services Director

  • Oct 2018 - Present

  New York, New York

• Content & Recurring Services Director

  • May 2017 - Present

  Greater New York City Area Manage all aspects of content delivery, from conception through production and analysis and provide Pre-Sales Support to the Account Management team in developing solutions for digital out-of- home networks Manage revenue on recurring services, from Software-as- a-Service and Support agreements to additional opportunities for recurring revenue, such as content licensing and ongoing professional services

• Content Services & Customer Support Desk Manager

  • May 2012 - May 2017

  New York Manage Customer Support Team which provides Inbound and Outbound Proactive Support for digital signage hardware systems and software support for CMS platform, as well as all aspects of content delivery, from conception through production and analysis. This team provides Pre-Sales Support to the Account Management team in developing solutions for digital out-of-home networks, conducts client and end-user training, maintains the product knowledgebase, and supports field technicians installing or… Show more Manage Customer Support Team which provides Inbound and Outbound Proactive Support for digital signage hardware systems and software support for CMS platform, as well as all aspects of content delivery, from conception through production and analysis. This team provides Pre-Sales Support to the Account Management team in developing solutions for digital out-of-home networks, conducts client and end-user training, maintains the product knowledgebase, and supports field technicians installing or servicing hardware.



EnQii (US) Inc.

• Project Manager

  • Nov 2009 - May 2012

  Project Manager in a tech environment, specializing in delivery of end-to-end Digital Signage Solutions


EnQii
• United Kingdom
• Project Coordinator

  • Sep 2008 - Nov 2009

Digital View Media
• United States
• Media Production
• 1 - 100 Employee
• Jr. Accountant

  • Aug 2007 - Sep 2008

Pace Plumbing
• United Kingdom
• Construction
• 1 - 100 Employee
• A/R Associate

  • Feb 2007 - Aug 2007